Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,056 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,056 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good deals clear info easy to book”

Helpful Report

Posted 8 years ago

“Always easy to get information online and the ladies are very helpful.”

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Posted 8 years ago

“The offer I was shown was really the best I could find on any other site. The only worry I have is that the hotel will not actually do what has been promised!! Too good to be true!!”

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Posted 8 years ago

“The process is not seamless. Off-peak luxury has to check with the hotel and then come back to me. Plus the discount is not that much. It's not real time.”

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Posted 8 years ago

Thank you for your feedback. As you had specific room requests and are travelling as a single occupant, we did need to contact the hotel on your behalf in order to ensure a room suitable to your requirements was available, as well as obtain a single occupancy discount for your stay which we were happy to be able to secure for you. We at Offpeakluxury offer a personal service, unlike many other booking agents, as well as great savings (we also have a Price Match Guarantee) and our package on which you booked has saved you over £60 on booking directly with the hotel. We hope you have a marvellous stay, and hope to be able to assist you with another overnight getaway in the future. Kind Regards, Offpeakluxury

Posted 8 years ago

“Their customer service was excellent (particularly Kirsty & Helena), far more helpful than another similar company I spoke to! I would not hesitate to arrange my next trip through them.”

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Posted 8 years ago

“Friendly helpful staff”

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Posted 8 years ago

“Simple efficient and good value choice of hotels”

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Posted 8 years ago

“From start to finish, the team at Offpeakluxury made our weekend away booking easy and quick. They were professional, friendly and brilliant to work with. Many thanks.”

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Posted 8 years ago

“Good price, good service. Wouldn't use anyone else!”

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Posted 8 years ago

“It was lovely to speak to someone on a Sunday and discuss what we were looking for They also checked availability for treatments and dinner and called us back - very professional”

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Posted 8 years ago

“Its was easy to use”

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Posted 8 years ago

“Call answered promptly, very pleasant operator who gave me all the information I need and booked the trip.”

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Posted 8 years ago

“It was nice to have a choice of room with a meal deal added at a good price”

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Posted 8 years ago

“Very efficient and friendly service”

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Posted 8 years ago

“Very helpful staff. Initially there was a problem with availability on one of our nights booked-it was highlighted the following day and staff resolved the problem straight away.”

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Posted 8 years ago

“Excellent very helpful”

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Posted 8 years ago

“Offered relatively inexpensive stay in a lovely looking hotel.”

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Posted 8 years ago

“The staff phoned the hotel for me and arranged some extras that i wanted.All done with courtesy and efficiency as usual.”

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Posted 8 years ago

“Quick and easy”

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Posted 8 years ago

“It was nice to talk to a pleasant lady at the other of a phone rather than an automated menu. She had a good and genuine sense of humour.”

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Posted 8 years ago

Offpeakluxury.com is rated 4.8 based on 6,056 reviews