Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,034 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,034 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Julie, in Macclesfield was a real treat to deal with. If the hotel we have booked is as good we shall have a great break away.”

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Posted 3 years ago

“The site was very easy to use, but was surprised it took nearly 4 days to have the booking confirmed.”

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Posted 3 years ago

“Always a helpful person to deal with and answer queries.”

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Posted 3 years ago

“Excellent service from Paula who contacted a hotel on my behalf to establish a request. We look forward to our stay.”

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Posted 3 years ago

“First time user and will be back again”

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Posted 3 years ago

“More like a motel than hotel. Room not in main building. Staff helpful and friendly. Breakfast very good Dinner average. Not value money.”

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Posted 3 years ago

“Very easy to book on line and a good deal that we’re looking forward to.”

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Posted 3 years ago

“Very pleased with whole experience, except the can't spell " booking". Two "O's" not three.”

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Posted 3 years ago

Thank you for your 5* review and for bringing the typo to our attention. This has now been amended. Kind regards, Offpeakluxury

Posted 3 years ago

“Very helpful staff and very efficient administration plus good value short breaks. We booked a short break at the Swan in Lavenham for the start of August. Unfortunately, my partner was admitted to hospital three days before the start date. Offpeakluxury staff managed to re-arrange the break promptly and monitored the hotel's revised reservation. We shall definitely book another break with Offpeakluxury; thanks for an excellent service.”

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Posted 3 years ago

“Telephone booking was excellent.”

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Posted 3 years ago

“I didn't use your website. I phoned.”

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Posted 3 years ago

“Ladies on the phone friendly and efficient.”

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Posted 3 years ago

“The offer on the website did not match the offer at the hotel. The restaurant has been closed in the evening for over three years and off peak luxury were informed of this several times.”

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Posted 3 years ago

Dear Mr Foster Further to your review at Priest House, it is disappointing to see you have left us 1 star. Your package included a 3-course dinner for two in the Millstream brasserie. I have called the hotel to check regarding your comments and they have confirmed that this is where you did indeed eat, therefore, the package does advertise exactly what is on offer. Kind regards, Offpeakluxury

Posted 3 years ago

“Excellent service from Leigh. Thank you so much for making this a pleasant experience .”

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Posted 3 years ago

“I am very pleased with the service”

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Posted 3 years ago

“Extremely helpful member of staff (Louise)”

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Posted 3 years ago

“Eady to book & navigate deals altho did spk to an advisor earlier & email was not sent as requested so I went o to site independently”

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Posted 3 years ago

“Always very friendly, polite and got back to us when promised. Hopefully the hotel will live up to the extortionate price we’ve paid - will write review after we’re back.”

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Posted 3 years ago

“I did not use the website. I am a Tellegraph Client”

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Posted 3 years ago

“Unable to contact anyone to answer questions on the telephone number provided. I called 10 times without success. Telephoned the hotel directly to checkout the your website was not a scam.”

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Posted 3 years ago

Offpeakluxury.com is rated 4.8 based on 6,034 reviews