Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,174 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,174 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Offpeakluxury several times in the past, always booked by ‘phone and found them to be efficient and offer a good service. However, on this occasion my wife tried to make the booking via your website and could not proceed very far as she was asked to provide a password. She found it frustrating that a booking could not be made without opening an account with password,(not necessary on other websites), gave up and booked by ‘phone.”

Helpful Report

Posted 7 years ago

Dear Mr Rodwell, Thank you very much for your review. We're really happy that we've been able to provide you with a good service on your previous bookings. However, we apologise that on this occasion your wife was unable to make a booking online. We do not in fact require the customer to enter a password or create an account to make a booking. We're always on hand to help with any technical queries our customers may have with the website, and we're happy that your wife was able to complete the booking on the telephone. We do hope you enjoy your break, and look forward to serving you again in the future. Kind Regards OPL Reservations

Posted 7 years ago

“Very easy to book what seems to be a very good deal at a good looking hotel”

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Posted 7 years ago

“I have booked with Off Peak before, easy to follow on website & always good service, booked yesterday morning & rang the hotel to reserve dinner when we go, they had already allocated our room to our requests, would definitely recommend them 100%”

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Posted 7 years ago

“Lovely hotel. good staff.lovely suite and good location.”

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Posted 7 years ago

“Easy to book, queries answered. to my satisfaction. Not clear in the advertisement what the £30 was about for the meal.”

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Posted 7 years ago

“Very helpful and pleasant staff. Efficient and prompt service.”

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Posted 7 years ago

“Provided the short break we wanted with no fuss”

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Posted 7 years ago

“I can select an area in which I would like to stay and my required dates and OPL brings up a selection of hotels of a suitable standard that are available and have a suitable package offering.”

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Posted 7 years ago

“I spoke to 2 staff members on separate days. Both were extremely helpful. I originally called in response to a Daily Telegraph promotion, but as I wanted a 3 night stay, the first speaker (Gemma) suggested a direct booking with you might be easier. Itwas also slightly cheaper. After checking my dates, I called back the following day and confirmed the booking. I was very satisfied with the ease of booking, and look forward to our stay.”

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Posted 7 years ago

“Easy booking at a reasonable rate, I could get cheaper but there are all the added extra's.”

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Posted 7 years ago

“You checked if my disabled wife was wheelchair bound prior to booking as theer were a number of unaccessacble area within the hotel if she had been.”

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Posted 7 years ago

“Your staff were very helpful but disappointed I couldn’t use the website to book a solo break.”

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Posted 7 years ago

“Very easy to book and acknowledgement of inital booking came through very quickly.”

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Posted 7 years ago

“Received very polite and efficient service.”

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Posted 7 years ago

“Gives good ideas for luxury breaks and is easy to use.”

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Posted 7 years ago

“They were extremely helpful and polite answering all queries efficiently”

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Posted 7 years ago

“Really good. Looking forward to using your site again.”

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Posted 7 years ago

“I had a problem with the making the payment for our booking so needed to call the office. My issue was dealt with very efficiently and resolved quickly. I think it was Kirsty who dealt with it and she could not have been more helpful and polite.”

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Posted 7 years ago

“Easy and straightforward booking process.”

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Posted 7 years ago

“The web site was ok until I came to pay, wouldn’t let me do so, i then rang and spoke to a lovely lady who dealt with my booking”

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Posted 7 years ago

Offpeakluxury.com is rated 4.8 based on 6,174 reviews