Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,974 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,974 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Relatively simple,thankyou.”

Helpful Report

Posted 4 years ago

“Easy to use site and good offers”

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Posted 4 years ago

“Very good website . Easy to sort by geography.”

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Posted 4 years ago

“This is a really useful website with a wide range of very good hotels. We have stayed in a few and return to old favourites such as The Arden in Stratford. Easy to book and you get a swift confirmation.”

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Posted 4 years ago

“Pleasant staff and helpful had a couple of questions about hotel dealt with efficiently”

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Posted 4 years ago

“Easy-to-use”

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Posted 4 years ago

“The website was informative. I was wanting a late booking and when I checked a couple of choices they were showing availability for the following day. An hour later all the hotels on the website were showing no availability. When I phoned the preferred hotel they had availability. So I phoned your office and your member of staff was very helpful. She contacted the hotel and within half an hour was able to offer your package as advertised. Is there a cut off booking time on your website?”

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Posted 4 years ago

“Upon contacting the hotel directly after making the booking. I discovered that the spa was an extra charge booked separately with the hotel directly. This could be made clearer. That being said I like booking with off peak luxury”

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Posted 4 years ago

“Very easy to navigate and use the website. Good communication and follow up email confirming booking.”

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Posted 4 years ago

“Telephone service was excellent and helped resolve my issues using vouchers for single occupancy. Website cannot cope with looking for a room for one as ignores this filter and always quotes for two people which was very frustrating. Eventually had to get quotes from hotels and costs varied with decidedly ungenerous rates for single occupancy.”

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Posted 4 years ago

“Very easy to use”

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Posted 4 years ago

“Easy to negotiate website and good hotel descriptions. Would use again. Importantly good special offers.”

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Posted 4 years ago

“Called to make a hotel booking, all quite straight forward. Helpful lady on the phone.”

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Posted 4 years ago

“Good deals for good hotels”

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Posted 4 years ago

“Opted to book by phone as I prefer the human touch. Booked with the help of Toni who was very helpful and efficient and kept her promise to phone back with confirmation from the hotel.”

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Posted 4 years ago

“Have just made a hotel reservation through Offpeakluxury. The call was dealt with efficiently by a pleasant and helpful girl, although I have not yet received confirmation of the hotel.”

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Posted 4 years ago

“easy to use,so far.”

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Posted 4 years ago

“Had trouble with my payment so rang the reservation number. Lovely lady sorted me out in no time. Was very helpful and friendly.”

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Posted 4 years ago

“No problem booking. Still awaiting email to confirm 1 of the bookings though.”

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Posted 4 years ago

Dear Kathleen I can see that both your bookings are confirmed. When booking confirmations go missing, in most cases they are in the users Spam or Junk mail folders. I will however ask the reservations team to forward you both booking confirmations. All the best, and have a wonderful break. Offpeakluxury

Posted 4 years ago

“Very easy website to use”

Helpful Report

Posted 4 years ago

Offpeakluxury.com is rated 4.8 based on 5,974 reviews