Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,113 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,113 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldn't it be better to ask these questions after we have stayed at our chosen hotel. At this stage so far so good.”

Helpful Report

Posted 4 years ago

Hi there Thanks for the review, and we're pleased that you're happy with our service so far. We'll ask you for your thoughts about the hotel after your stay - this was just to ask you for your thoughts on our service. Have a great break. All the best Offpeakluxury

Posted 4 years ago

“I found the website to be very easy to navigate. The replies to my request were prompt and gave me all the information I needed. hopefully the hotel booking - due in a few weeks time - will be just as good!”

Helpful Report

Posted 4 years ago

“This is a very useful website for finding excellent deals at luxury hotels. We have used it several times and always feel we have a good deal.”

Helpful Report

Posted 4 years ago

“Very efficient phone booking service. Really looking forward to put mini break later in the year.”

Helpful Report

Posted 4 years ago

“Have only done 4 stars as we are new to your website having just booked our first adventure. So far I have found it very easy , with lots of lovely places to choose from. Thank you”

Helpful Report

Posted 4 years ago

“What lovely staff so helpful, after I had tried to book on the website. On the side booking search asked for no of people and when I put 1 still only would give the cost for 2 sharing!!! Maybe don’t have the option to put 1 as very misleading then looking at prices. However after speaking to Anne Marie she had no hesitation in doing her best for me so would book again with them on telephone. Was cheaper than booking directly with hotel. The only reason not 5 *review was the single occupancy confusion on website.”

Helpful Report

Posted 4 years ago

“Very easy to use on booking”

Helpful Report

Posted 4 years ago

“Relatively simple,thankyou.”

Helpful Report

Posted 4 years ago

“Easy to use site and good offers”

Helpful Report

Posted 4 years ago

“Very good website . Easy to sort by geography.”

Helpful Report

Posted 4 years ago

“This is a really useful website with a wide range of very good hotels. We have stayed in a few and return to old favourites such as The Arden in Stratford. Easy to book and you get a swift confirmation.”

Helpful Report

Posted 4 years ago

“Pleasant staff and helpful had a couple of questions about hotel dealt with efficiently”

Helpful Report

Posted 4 years ago

“Easy-to-use”

Helpful Report

Posted 4 years ago

“The website was informative. I was wanting a late booking and when I checked a couple of choices they were showing availability for the following day. An hour later all the hotels on the website were showing no availability. When I phoned the preferred hotel they had availability. So I phoned your office and your member of staff was very helpful. She contacted the hotel and within half an hour was able to offer your package as advertised. Is there a cut off booking time on your website?”

Helpful Report

Posted 4 years ago

“Upon contacting the hotel directly after making the booking. I discovered that the spa was an extra charge booked separately with the hotel directly. This could be made clearer. That being said I like booking with off peak luxury”

Helpful Report

Posted 4 years ago

“Very easy to navigate and use the website. Good communication and follow up email confirming booking.”

Helpful Report

Posted 4 years ago

“Telephone service was excellent and helped resolve my issues using vouchers for single occupancy. Website cannot cope with looking for a room for one as ignores this filter and always quotes for two people which was very frustrating. Eventually had to get quotes from hotels and costs varied with decidedly ungenerous rates for single occupancy.”

Helpful Report

Posted 4 years ago

“Very easy to use”

Helpful Report

Posted 4 years ago

“Easy to negotiate website and good hotel descriptions. Would use again. Importantly good special offers.”

Helpful Report

Posted 4 years ago

“Called to make a hotel booking, all quite straight forward. Helpful lady on the phone.”

Helpful Report

Posted 4 years ago

Offpeakluxury.com is rated 4.8 based on 6,113 reviews