Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It all went very smoothly and efficient”

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Posted 9 years ago

“first experience ok.”

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Posted 9 years ago

“Offpeakluxery were very prompt in dealing with a query in relation to my booking - excellent service”

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Posted 9 years ago

“Helpful , Friendly and informative operator. Made booking a pleasure.”

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Posted 9 years ago

“They were so helpful and patient and seemed so kind and friendly.”

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Posted 9 years ago

“Having been unable to complete an internet booking at the Wyck Hill House hotel, due to some malfunction, I talked with one of your representatives (I think it was Helena) yesterday, Saturday, by telephone. This lady was extremely pleasant and efficient. She could not have done more in helping me complete the booking. She is a credit to your organisation.”

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Posted 9 years ago

“Helpful although busy took a couple of hours to get back to me.”

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Posted 9 years ago

“Bit disappointed at I cancelled 3 days after booking as it turned out I get a complementry room for out 1st anniversary and got charged £35 To cancel. It's likely that someone else will 're book this room due to time scale”

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Posted 9 years ago

“Quick and easy booking process although I Thought I was booking direct with the hotel”

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Posted 9 years ago

“This is difficult - even more because you are asking me to say how OPL "made me happy", as if you want a certain answer rather than the facts. First of all, Victoria has been very good. She's helpful, polite, persistent, and has a good grasp of the details; and if she gets impatient she doesn't show it. But my booking experience has involved not just OPL but also the hotel. The problems have been partly because I'm not dealing directly with the hotel but through a third party; and partly, I think, because the hotel appears to be rigid and inflexible. Maybe the experience of OPL and a different hotel would be better. So I hope the group for whom I've been organising a weekend break will enjoy it, and at the price it certainly should be enjoyable. But on another occasion I would want to deal directly with the hotel, and therefore would not use OPL.”

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Posted 9 years ago

Firstly I would like to thank you for the feedback you have given on the service provided by Victoria which I must say is very well deserved. Victoria has spent a considerable amount of time dealing with your rather complicated group reservation to ensure this is arranged to your satisfaction. This is something we at OPL pride ourselves on. Initially you were unsure as to where to stay, so Victoria searched our portfolio of hotels and forwarded various options to you to consider. Once a decision had been made a suitable package was negotiated with the hotel. I would like to point out that the package booked is not one that could have been obtained direct and therefore offers better value for money. Due to the strong relationship we have with our hotels we were also able to offer some flexibility to suit your requirements. Should you have any queries we are happy to handle these on your behalf and we will be in touch again closer to your arrival date.

Posted 9 years ago

“Offered us a very good package deal.”

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Posted 9 years ago

“Found the web site by chance , saw that they had a great offer for the hotel that I wanted . Answered my questions very quick by email. Phoned the next day to book and change date of arrival . The person I spoke to was very polite and helpful ,will be using the web site again .and will tell friends and family about it also . Regards Lee Sharpless”

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Posted 9 years ago

“Great Deal at a great venue.”

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Posted 9 years ago

“Staff very pleasant and helpful”

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Posted 9 years ago

“Quick, easy to use, efficient responses from hotel.”

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Posted 9 years ago

“The offer was market beating and the question I asked on booking was answered straight away by both email and phone, very efficient and very polite.”

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Posted 9 years ago

“Easy to use site good choice of hotels”

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Posted 9 years ago

“Easy to use website. I telephoned to make the booking and the person I spoke to was very pleasant and helpful. Hope to use Offpeakluxury again.”

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Posted 9 years ago

“Easy to use and lots of choices”

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Posted 9 years ago

“Easy enough and facts and reviews make for a hopefully pleasant stay”

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Posted 9 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews