Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,975 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,975 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your website was very easy to understand and demonstrated the features of Orestone Manor Hotel well. I was slightly confused as to whether after I had made payment to you my contract was with you or the hotel. I did not receive an acknowledgment from you although the hotel did send an e-mail with very useful directions how to get there but not so explicit details of my actual booking. I do however remain confident that our stay will meet our expectations.”

Helpful Report

Posted 9 years ago

“This was a really lovely hotel with excellent service and food, however from your website we had booked a classic room, there were quite a few pictures of classic rooms. I realise we would not necessarily get that room but one similar. We got an attic room that only had a standard size double bed. Had we known we were getting a smaller room we would have upgraded. We thought the upgrading was from a classic room shown to a superior room which we did not want.”

Helpful Report

Posted 9 years ago

“Very impressed with the speedy response of all operatives. Very polite and efficient in every way B Pearson”

Helpful Report

Posted 9 years ago

“Food very good , restaurant services slow , staff either very young or in late retirement Poor communication skills bar staff either could not hear or could not understand what they we were ordering. The Spa was clean and comfortable but very disorganised. Spa understaffed and more focussed. on providing treatments for non residents than residents. The hotel and accommodation lovely staff great and the room warm and comfortable.”

Helpful Report

Posted 9 years ago

“I found your website when I wanted to make a booking at a hotel in Devon and found the two personnel I dealt with most helpful and efficient. I have no reason to think that the holiday we have booked (a very good "special" package) will be any less than superb. My booking experience was good.”

Helpful Report

Posted 9 years ago

“Easy and simple to use with excellent information.”

Helpful Report

Posted 9 years ago

Offpeakluxury.com is rated 4.8 based on 5,975 reviews