Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very simple booking process with lots of information in the details to help you make a decision on the offer”

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Posted 6 years ago

“added extras”

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Posted 6 years ago

“Good selection of offers and easy to use website”

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Posted 6 years ago

“First time i have used this company.wonderful experience nothing was a roblem. Thanks”

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Posted 6 years ago

“I was unable to get it to accept my address details, therefore had to phone to make the booking.”

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Posted 6 years ago

Good afternoon Alison, Thank you for your review. I can see that there was an issue with your customer account which my colleague managed to fix while making your reservation over the phone for you. We do apologise for the issue which occurred. We can see that you have given a rating of 2 out of 5 for the service you received - please do contact us if we're able to assist any further in order to resolve this for you. Warmest wishes, Offpeakluxury

Posted 6 years ago

“All staff I communicated with were extremely helpful, provided me with excellent information and were prompt with their responses.”

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Posted 6 years ago

“Clear information which made my choice easy”

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Posted 6 years ago

“was much cheaper than anywhere else”

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Posted 6 years ago

“Although being advised that Garden Rooms were not available (initially the site said they were available so I booked) ultimately we accepted the compromise per the Orchard Rooms.”

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Posted 6 years ago

“I didn't use the website but spoke to them. They were very helpful and answered my main query about service charges, which I found confusing on the website.”

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Posted 6 years ago

“Found a lovely break in a convenient location”

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Posted 6 years ago

“efficient and friendly telephone manner”

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Posted 6 years ago

“We are looking forward to our stay. I am grateful to your help and kindness in rearranging my original date. John”

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Posted 6 years ago

“We found an attractive looking hotel and spa at an affordable price.”

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Posted 6 years ago

“Prompt response and very helpful”

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Posted 6 years ago

“Very quick and straight forward to book with the ability to consider alternative dates. The online paper work simple to follow and access.”

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Posted 6 years ago

“Efficient service. Provides a good hotel package with dinner bed and breakfast.”

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Posted 6 years ago

“The deal for three nights is attractive and excellent value. But it is on customer service that the company really scores. My wife became ill just three days before we were due to take up the offer. Despite the fact that they were under no obligation to do so, the company offered to let us roll forward our holiday dates by a month, to allow my wife time to recover, as a gesture of goodwill.”

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Posted 6 years ago

“First time I booked with this website. Easily booked but after booking found a cheaper price on different website”

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Posted 6 years ago

“Very efficient service and confirmation.”

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Posted 6 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews