OD's Designer Clothing Reviews

Name: OD's Designer Clothing
Address: 44 Barrow Street, St Helens, Merseyside
Rating: 4.58

4.6 Rating 1,862 Reviews

89 %

of reviewers recommend OD's Designer Clothing

Company Reviews

Metrics

Info

4.6

Based on 1,862 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

$Read OD\'s Designer Clothing Reviews$

Visit Website

Phone:

1744 730985

Email:

sales@odsdesignerclothing.com

Location:

44 Barrow Street,
St Helens
Merseyside
WA10 1RY

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OD's Designer Clothing 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best customer service highly recommend and would be visiting from the midlands when I visit the north 👍”

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Posted 2 months ago

“Always great service, a great shopping experience and the nicest and friendliest staff. I would reccomend 100% for your designer gear at ODs”

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Posted 2 months ago

“Haven’t received this order yet ? No I’m having problems with this order as my parcels always get left in the porch and there is never a problem with this I’m really annoyed as I’m only home till 9.30 in the morning so they would have to come before them how am I going to receive this parcel if I’m not home just leave in porch l”

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Posted 2 months ago

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Hi Angela, I have tracked your parcel on the DPD portal and it looks like delivery was attempted on the 24th but missed? You should have received correspondence over email / text from DPD Regarding this and also with your pin number to receive the parcel. The tracking says delivery will be attempted again on Wed 31 January. Someone needs to be home to receive the parcel and the pin number needs to be provided to the driver for security.

Posted 2 months ago

“Well packaged parcel arrived in good condition, On Trainers box within was perfect and the shoes themselves were top quality - as expected. Highly recommended. Thank you”

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Posted 2 months ago

“Fast delivery High Quality Product”

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Posted 2 months ago

“Excellent product. Annoying PIN number for delivery, means you have to be in when it’s delivered. But of an overkill for 3 pairs of socks lol”

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Posted 2 months ago

“Amazing service from Helen and the guy upstairs , everyone so friendly , i will be a regular shopper here x”

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Posted 2 months ago

“I ordered a beautiful Valentino bag that came in a red lovely duster bag to protect it ,also a pair of Trainers which were also packaged well ,it's the first time I have ever bought anything designer,would definitely shop at ODS Designer clothing again So made up with the service the.provided”

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Posted 3 months ago

“Excellent product and service. Ordered an item online late evening and ready it was ready for collection early the next morning.”

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Posted 3 months ago

“Excellent service all around, price product and next day delivery very happy.”

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Posted 3 months ago

“Belting stuff”

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Posted 3 months ago

“ODS always have an excellent selection of quality items and I’ve used them a lot.I’ll no doubt buy from them in the future and would definitely recommend them .”

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Posted 3 months ago

“I ordered a beautiful Parajumpers coat. I was a fab price! I ordered it on Monday at 4 pm and by Tuesday the next morning at 8 am It had been delivered. Thank you for excellent service!”

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Posted 3 months ago

“Good quality, price and speed of service. Can’t fault”

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Posted 3 months ago

“Great company great items and great service”

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Posted 3 months ago

“Had an issue with our purchase and their customer service team were excellent with their response”

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Posted 3 months ago

“Steady quick delivery love it!”

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Posted 3 months ago

“I’ve only shopped at ODS clothing online during sale periods. They always have excellent sales and I’ve regularly bought BOSS and Paul Smith clothing from them at very reasonable prices. There offers are very good and they regularly email with their latest offers. The delivery is very prompt and well packaged. I would definitely recommend shopping from them.”

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Posted 3 months ago

“Very good fast service!”

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Posted 3 months ago

“I had the worst experience, I can’t remember I applied to shipping the parcel to another city. The parcel arrived in Liverpool I live in London. I called and paid £5 extra for the shipping. Still didn’t receive it and I also paid £10 extra for receiving it on sat as they shipped it with DPD and apparently they don’t deliver on the weekend. Btw there was a delay with the corrier so no parcel on sat and no point for paying for it to be delivered on sat. So disappointing”

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Posted 3 months ago

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Dear Maria, Thank you so much for taking a moment to share your experience regarding OD's Designer Clothing with us. We are sorry to hear that you've had a negative experience. We would like to apologise for the inconvenience. I have looked into your order details and can see that you placed the order originally for free click and collect. I can see that after this, a few days later the order was updated, and you paid £5.95 for delivery. The order then left and went to Warrington Depo to be sorted before being transferred. I can then see that you directly contacted DPD yourself and edited the delivery details and updated the shipping, im assuming this is when you paid an extra £10 directly to DPD? I can see that you requested delivery on Saturday the 6th of Jan, and for some reason it was held at the facility by DPD. As you have been directly dealing with DPD yourself there's not a lot that we can do in terms of intervening, as we don't know what correspondence you have with each other. I can also see that you have asked DPD to redeliver the item on Friday the 12th of January. Please keep us up to date with your delivery, and if there's anything we can do to help, we will. I would advise you contact DPD directly if you haven't already and request a refund of the additional £10 you paid for Saturday delivery to them, as from the tracking information, they did not deliver it on the Saturday 6th as requested.

Posted 3 months ago

OD's Designer Clothing is rated 4.6 based on 1,862 reviews