OD's Designer Clothing Reviews

Name: OD's Designer Clothing
Address: 24-28 Claughton Street, St Helens, Merseyside
Rating: 4.60

4.6 Rating 2,456 Reviews

90 %

of reviewers recommend OD's Designer Clothing

Company Reviews

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$Read OD\'s Designer Clothing Reviews$

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Phone:

1744 730985

Email:

sales@odsdesignerclothing.com

Location:

24-28 Claughton Street,
St Helens
Merseyside
WA10 1RZ

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OD's Designer Clothing 5 star review on 26th February 2026

Michael Yates

OD's Designer Clothing 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased Vivian Westwood heart earrings but I am going to be worried about wearing them because the catch doesn’t feel secure 😬 I would have returned them if I could of”

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Posted 2 weeks ago

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Hi Vera, Thank you for your review. I’m sorry to hear you’re worried about the catch on the Vivienne Westwood heart earrings. If you’d like to discuss options, please contact our customer support team so we can take a look and advise on the next steps. Kind regards, Team OD's Designer Clothing

Posted 2 weeks ago

“Whilst not directly OD's issue , DPD delivery drivers take no notice of online instructions to leave parcels with a neighbour. Therefore I have yet to take delivery of my order and have had to arrange to be in tomorrow to receive it”

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Posted 4 weeks ago

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Hi, Thank you for your review. We're sorry to hear about the inconvenience you've experienced. The reason your parcel couldn't be left with a neighbour is because all of our DPD deliveries require a unique PIN code. This security measure is applied to every order and means the driver can only hand the parcel directly to someone at the delivery address who can provide the correct PIN. Unfortunately, DPD are unable to leave PIN-protected parcels with neighbours or in a safe place, even if delivery instructions have been added online. We completely understand this can be frustrating, especially if you're unable to be at home during the delivery window. We appreciate your patience and hope your parcel is successfully delivered on the next attempt. Kind regards, OD's Designer Clothing

Posted 4 weeks ago

“I recently purchased a bag Valentino the T and the I has both fallen off the name. Can you please advise me how to return it and get another thanks”

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Posted 1 month ago

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Hi, We're really sorry to hear this has happened with your Valentino bag. Please could you email sales@odsdesignerclothing.com with your order number and a few photos of the issue? Our customer service team will be happy to look into this for you and advise on the next steps. We look forward to helping you get this resolved as quickly as possible.

Posted 1 month ago

“Quality good size not so good ordered 18 month looks more for a 12 month”

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Posted 2 months ago

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Hi Mandie, Thanks for your feedback. We’re sorry the sizing didn’t meet your expectations. Please share your order number and, if possible, a couple of photos showing the fit. We’ll review and advise on the best resolution (exchange for a different size or a refund) as a priority. Kind regards, Team OD's Designer Clothing

Posted 2 months ago

“I have brought on sneaker box looks like it's return product. I keep my boxes and these are not nice cannot upload pics it doesn't even load not happy . Delivery was on time”

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Posted 3 months ago

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Hi Asha, We’re sorry to hear about the issues with the product and the upload capability. We want to help make this right. Please share your order number and, if possible, a couple of photos of the item. We’ll review and advise on the best resolution (replacement, refund, or alternative). If the delivery was on time, we’re glad there, but we’ll look into the product concerns you mentioned as a priority. Kind regards, Team OD's Designer Clothing

Posted 3 months ago

“shipping was fast and the item was mainly ok apart from their being two small marks on the inside on the bag, near where you open and close it. a bit ridiculous considering it was over £400”

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Posted 5 months ago

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Thank you for your review. We’re really pleased to hear that your order arrived quickly and that you were happy overall. However, we’re very sorry to read about the marks you mentioned on the inside of the bag - especially on a purchase of that value, we completely understand why that would be disappointing. We haven’t received any direct contact from you regarding this, and we would have absolutely wanted the opportunity to get this resolved for you straight away. Please do reach out to us with a couple of photos of the marks, and we’ll look into this as a priority and advise on the best solution. Customer satisfaction is really important to us, and we’re always here to help put things right.

Posted 5 months ago

“Great support and ease of the ordering process. However, I was let down by dpd who only tried once to delivery my goods and now they’ve been returned to OD. Annoying - poor dpd service”

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Posted 6 months ago

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Hi Alan, We’re sorry to hear about the delivery issue with DPD. That’s frustrating and not the experience we want for you. Please could you share your order number and, if possible, any tracking details? We’ll investigate with the carrier and arrange either redelivery or a return/refund as quickly as possible. Thank you for letting us know, and we’ll work to make this right. Kind regards, Team OD's Designer Clothing

Posted 6 months ago

“Thought £17 was ridiculous price for postage but other than that. Product was what I wanted”

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Posted 6 months ago

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Thank you for your feedback — we’re glad to hear the product was exactly what you wanted. Regarding the postage cost, this is set directly by DPD and covers a fully tracked, secure delivery service. Unfortunately, we don’t have control over the courier’s pricing, but we always aim to be transparent about delivery charges at checkout. We really appreciate you taking the time to leave a review and hope to welcome you back again soon.

Posted 6 months ago

“Nice coat, however the inside pockets were ripped”

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Posted 7 months ago

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Hi Michael, We’re sorry to hear the inside pockets on your coat were ripped. That’s not the experience we want for our customers. Please could you share your order number and, if possible, a quick photo of the issue? We’ll arrange either a replacement or a refund as quickly as possible once we have details. Please email sales@odsdesignerclothing.com Thank you for your patience, and we’re here to help resolve this promptly. Kind regards, Team OD's Designer Clothing

Posted 7 months ago

“Still waiting on a refund shoes not suitable”

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Posted 7 months ago

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This has now been refunded for you. Thank you for your patience. Kind regards, Team OD's Designer Clothing

Posted 7 months ago

“Package had been opened and the box was damaged”

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Posted 7 months ago

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Hi there, thank you for bringing this to our attention. We’re really sorry to hear that your parcel arrived in this condition — that’s certainly not the experience we want for our customers. All orders leave us securely packed, so it appears the damage may have occurred while the parcel was in transit with the courier. That said, we completely understand how disappointing this is. Please contact our customer service team directly with your order number and photos of the parcel, and we’ll be more than happy to look into this for you and help resolve the issue as quickly as possible.

Posted 7 months ago

“Ok but poor delivery process. DPD required a Pin, so you had to be home!”

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Posted 9 months ago

“Fast delivery. Shame that to exchange you can only do so in shop. Had to pay £14 to send back a coat which just needed the next size up.”

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Posted 10 months ago

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Hi Emma, thank you for your feedback! I’m glad to hear you experienced fast delivery, but I understand how the exchange process can be frustrating. We appreciate your comments, and we’re always looking to improve our services. If you need further assistance, don’t hesitate to reach out! Warm wishes, Team OD's Designer Clothing

Posted 9 months ago

“Purchased a top for £195 and 3 days later same top on mainline was £145 gutted”

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Posted 10 months ago

“Service fantastic…product has ripped my feet to shreds. Boss problem !”

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Posted 11 months ago

“Shoes was too small I have posted the shoes back and waiting on a refund”

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Posted 1 year ago

“The product is great. But I was charged 5 pounds for delivery that I think it should be waived or included as a part of the sale, thank you.”

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Posted 1 year ago

“I ordered trainers and when I opened up the box both trainers had marks on them. The driver had my address wrong again if it wasn't for me spotting him I wouldn't of had my parcel yet again plus he couldn't be bothered to talk to me he was too busy on us phone”

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Posted 1 year ago

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Hi Lisa, I’m really sorry to hear about the issues with the delivery. It’s frustrating when things don’t go as planned, especially when it involves your parcel. We’re always working to improve our delivery service, and I appreciate you bringing this to our attention. If there's anything we can do to help resolve the situation, please let us know!

Posted 1 year ago

“Ordered trainers which where in stock according to the website, paid for them, then a few hours later said the item wasn’t available and I would be refunded whic took 7 days to go in my account”

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Posted 1 year ago

“The item arrived after 4 days which was good. Reasonably happy with the product. Happy to use OD in the future”

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Posted 2 years ago

OD's Designer Clothing is rated 4.6 based on 2,456 reviews