OD's Designer Clothing Reviews

Name: OD's Designer Clothing
Address: 24-28 Claughton Street, St Helens, Merseyside
Rating: 4.60

4.6 Rating 2,479 Reviews

90 %

of reviewers recommend OD's Designer Clothing

Company Reviews

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Phone:

1744 730985

Email:

sales@odsdesignerclothing.com

Location:

24-28 Claughton Street,
St Helens
Merseyside
WA10 1RZ

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OD's Designer Clothing 5 star review on 26th February 2026

Michael Yates

OD's Designer Clothing 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommended”

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Posted 1 day ago

“Great customer services, I’d missed the delivery, changed it to another day, OD had received the parcel back but assured me it would be here in time for the selected day it was Will buy from them again Thank you again”

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Posted 1 day ago

“Although the item wasn't suitable, excellent service”

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Posted 6 days ago

$Read OD\'s Designer Clothing Reviews$

Thank you for your review. We’re glad the service was excellent, and we’re here if you need any help with future purchases. Kind regards, Team OD's Designer Clothing

Posted 5 days ago

“Fast service, but unfortunately i had to return it for size didn’t fit . After a couple of days i got the refund.”

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Posted 1 week ago

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Thank you for your review. We’re glad the service was fast and that the refund was processed after the return. Kind regards, Team OD's Designer Clothing

Posted 6 days ago

“Excellent value, choice & service as always-thankyou.”

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Posted 1 week ago

$Read OD\'s Designer Clothing Reviews$

Thank you for your review. We’re glad you enjoyed the value, choice, and service as always. Kind regards, Team OD's Designer Clothing

Posted 1 week ago

“Always great offers”

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Posted 1 week ago

$Read OD\'s Designer Clothing Reviews$

Thank you for your review. We’re glad you enjoy the offers. Kind regards, Team OD's Designer Clothing

Posted 1 week ago

“Great quick service, also returned an item as it was too small god refunded within a few days thank you”

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Posted 1 week ago

$Read OD\'s Designer Clothing Reviews$

Thank you for your review. We’re glad the service was quick and that the refund for the smaller item was processed smoothly. Kind regards, Team OD's Designer Clothing

Posted 1 week ago

“Always had great online service from OD's. Sales deals are strong and items always arrive quickly.”

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Posted 1 week ago

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Thank you, Richard. We’re glad you’ve had great online service and that our deals and fast delivery have met your expectations. Kind regards, Team OD's Designer Clothing

Posted 1 week ago

“Products were fine. Don't expect them to help if something goes wrong though”

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Posted 2 weeks ago

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Hi, thank you for your review. We’re glad to hear you were happy with the products. We’re sorry to hear you feel you weren’t supported when something went wrong. We did respond to your correspondence offering assistance, however we didn’t receive a further reply from you. If there is still anything we can help you with, please don’t hesitate to get back in touch with our customer service team and we’ll be more than happy to look into this for you. OD’s Designer Clothing

Posted 1 week ago

“I+can’t+really+review+my+purchase+,+as+I+didn’t+actually+received+it+.+I+am+working+during+the+week+and+I+am+not+at+home+to+be+able+to+receive+my+parcel+from+Dpd+.+Is+a+shame+that+I+needed+to+pay+£4.99+.+”

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Posted 2 weeks ago

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Hi, thank you for your review. Just to clarify, you have not been asked to pay any additional delivery charge. The £5.95 you paid was the original delivery charge for your order. Your parcel was dispatched with DPD and delivery was attempted twice, on 7th and 8th September. Following the first missed attempt, the delivery was rearranged for the following day, when unfortunately nobody was available to receive it again. The parcel was then held at the DPD depot before being returned to us. We completely appreciate that you work during the week; however, the £5.95 delivery service was provided and DPD made two attempts to deliver your parcel. No further delivery payment has been requested from you. OD’s Designer Clothing

Posted 1 week ago

“Quality clothing at genuine competitive prices, fast delivery - happy with my purchase.”

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Posted 2 weeks ago

$Read OD\'s Designer Clothing Reviews$

Thank you, Peter. We’re glad you’re happy with the quality and fast delivery. Kind regards, Team OD's Designer Clothing

Posted 2 weeks ago

“Great retailer, and really prompt service. I bought GeoCube earrings and they are lovely . Highly recommend this seller from all aspects.”

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Posted 2 weeks ago

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Thank you, Andreea. We’re thrilled you had a great experience and love the GeoCube earrings. We appreciate your kind words. Kind regards, Team OD's Designer Clothing

Posted 2 weeks ago

“Superb on line service from start to finish Great shop this with great staff who are always happy to help 👍👍👌”

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Posted 2 weeks ago

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Thank you, Alan. We’re thrilled you had a superb online experience from start to finish and that our staff could help. Kind regards, Team OD's Designer Clothing

Posted 2 weeks ago

“Perfect Great price and really fast delivery . Would not hesitate to buy from again or recommend to others. Thank you.”

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Posted 2 weeks ago

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Thank you, Iain. We’re thrilled you had a great experience and appreciate your kind words. Kind regards, Team OD's Designer Clothing

Posted 2 weeks ago

“Extremely disappointing experience – damaged watch received I ordered a watch from OD’s Jewellers for £303, which was sold to me as brand new. When I opened the package, I discovered that the protective seal/film on the watch was torn, there was a mark/dent underneath it, and there were additional scuff/scratch marks on the side of the watch and bracelet links. The presentation box also appeared dusty/dirty. I contacted the store as soon as I personally opened the parcel and discovered the condition of the watch. However, the store has refused to refund me, stating that the watch was quality checked before leaving their store and that they have CCTV of their packing process. I explained that I had only just opened the package and that the watch has not been worn, resized or altered by me. I am extremely disappointed that despite receiving a supposedly brand-new watch in this condition, the store is refusing to accept my request for a refund. The watch was supposed to be a gift, so I now have to purchase another one elsewhere while I pursue this matter regarding the £303 paid to OD’s. This was my first purchase from OD’s Jewellers and, based on how this situation has been handled, I would not purchase from them again. My advice to anyone ordering online would be to record yourself opening the parcel from the moment it arrives, particularly with a high-value purchase. I really wish I had done this, because I never expected to find myself having to prove that a brand-new watch arrived in this condition. A very disappointing first experience and customer service experience.”

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Posted 2 weeks ago

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Hi, We are sorry that you are disappointed with your experience. However, we would like to clarify the circumstances surrounding this matter and explain why we have been unable to immediately issue the refund requested. Your order was delivered on 2nd September, and the alleged damage was first reported to us on 7th September, five days after delivery. As outlined within our terms and conditions, we ask customers to report any damage, faults or discrepancies with an order within 48 hours of receipt. This timeframe is particularly important for high-value items, as it enables us to investigate any reported issue as close to the point of delivery as possible. For quality-control and security purposes, our packing and dispatch process is recorded on CCTV. Following your contact with us, we reviewed the available footage relating to your order. Our records show that the watch was inspected prior to dispatch and that the damage subsequently reported to us was not evident when the watch was packed and dispatched. The watch was supplied to us as a brand-new item from our supplier and, according to our records, had not previously been sold, returned, resized or worn by another customer. We have also reviewed the delivery evidence provided by Royal Mail, including the photograph taken at the point of delivery. The external parcel does not appear to show visible damage in that photograph. We would like to be very clear that we are not making any allegation as to how or when the reported damage occurred. We can only make our decision based upon the evidence available to us. Given the condition recorded prior to dispatch, the delivery evidence and the fact that the issue was reported five days after delivery, we are unable to establish that the reported damage was present when the watch left our premises. We would also like to clarify that we have not refused to engage with this matter. As previously explained to you, the matter has now been raised with your bank/credit card provider, and we are cooperating fully with their process. We will provide them with the relevant information and evidence requested, which may include our quality-control and packing records, available CCTV evidence, Royal Mail delivery information, correspondence and the applicable terms and conditions. This will allow the matter to be considered independently and brought to an appropriate conclusion. We take customer complaints seriously and will always investigate concerns raised with us. Equally, we have a responsibility to make decisions based on the records and evidence available to us. As the matter is now being considered through your payment provider, we will continue to cooperate fully with that process and await its conclusion. OD’s Jewellers

Posted 2 weeks ago

“Had an issue with a damaged order shop where brilliant dealing with it an we had a replacement the next day. Thank you very much.”

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Posted 3 weeks ago

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Thank you, Gerald. We’re glad the issue with the damaged order was handled quickly and you received a replacement the next day. Kind regards, Team OD's Designer Clothing

Posted 2 weeks ago

“Ordered and arrived within 3 days. Glad the recommended going up half a shoe size”

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Posted 3 weeks ago

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Thank you, Tricia. We’re glad your order arrived quickly and that the half-size recommendation worked for you. Kind regards, Team OD's Designer Clothing

Posted 2 weeks ago

“OD’s designer clothing absolute pleasure to buy from - great range of designers competitively priced and excellent customer service and fast delivery”

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Posted 4 weeks ago

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Thank you, Paul. We’re thrilled you enjoyed the range, competitive pricing, excellent customer service, and fast delivery. Kind regards, Team OD's Designer Clothing

Posted 3 weeks ago

“Well packaged genuine item at a fantastic price, delivery was swift and comms were great.Will use OD,s again.”

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Posted 4 weeks ago

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Thank you for your kind words, David. We’re glad you were happy with the packaging, the genuine item, the price, swift delivery and the comms. Kind regards, Team OD's Designer Clothing

Posted 3 weeks ago

“Never received my order. One delivery attempt was made but as I was at work it got returned!”

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Posted 1 month ago

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Hi Nicola, Sorry to hear you haven’t received your order and that only one delivery attempt was made while you were at work. If you’d like us to look into this further, please contact our support team with your order details so we can investigate what happened and assist you accordingly. Kind regards, Team OD's Designer Clothing

Posted 2 weeks ago

OD's Designer Clothing is rated 4.6 based on 2,479 reviews