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OD's Designer Clothing Reviews

4.6 Rating 2,479 Reviews
90 %
of reviewers recommend OD's Designer Clothing
Read OD\'s Designer Clothing Reviews
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Phone:

1744 730985

Email:

sales@odsdesignerclothing.com

Location:

24-28 Claughton Street,
St Helens
Merseyside
WA10 1RZ

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“Prompt delivery and very good product. Would recommend”
Helpful Report
Posted 1 month ago
Thank you for your review. We're glad you were pleased with the prompt delivery and the quality of the product. Much appreciated your recommendation. Kind regards, Team OD's Designer Clothing
Posted 1 month ago
“First time ordering from this company but service was excellent and goods delivered very quickly.”
Helpful Report
Posted 1 month ago
Thank you for your review. We're glad the service was excellent and delivery was very quick. Kind regards, Team OD's Designer Clothing
Posted 1 month ago
“Pay for next day delivery and still haven’t received parcel as kept saying tried to deliver when they hadn’t even tried to deliver it, was sat in for 2 days waiting for it for it not to arrive”
Helpful Report
Posted 1 month ago
We’re sorry to hear that you were disappointed with your delivery experience. Having reviewed the tracking information, the parcel was out for delivery on 27th July, however a delivery attempt was unsuccessful and a calling card was left. A further delivery attempt was then made on 28th July, but the required PIN code was not provided, meaning the driver was unable to complete the delivery. A redelivery was then arranged for 31st July, when the parcel was successfully delivered. We appreciate that delays can be frustrating, especially when you've paid for a next working day service. However, in this case the delays occurred due to unsuccessful delivery attempts rather than a delay in dispatch. As this has already been reviewed with you directly, our position on this matter remains unchanged.
Posted 1 month ago
“Smart clothes no trouble ordering. Come in when they say.”
Helpful Report
Posted 1 month ago
Thank you for your review. We're glad ordering was easy and that they arrived on time. Kind regards, Team OD's Designer Clothing
Posted 1 month ago
“Absolte love shopping here the staff are amazing”
Helpful Report
Posted 1 month ago
Thank you for your review. We're thrilled you love shopping with us and that you found our staff amazing. Kind regards, Team OD's Designer Clothing
Posted 1 month ago
“Can’t fault!”
Helpful Report
Posted 1 month ago
Thank you for your review. We're glad you had a great experience. Kind regards, Team OD's Designer Clothing
Posted 1 month ago
“I purchased a Vivienne Westwood watch. Staff were extremely pleasant and very helpful. Would certainly shop here again.”
Helpful Report
Posted 1 month ago
Thank you for your review. We're glad our staff were pleasant and helpful, and that you'd shop here again. Kind regards, Team OD's Designer Clothing
Posted 1 month ago
“Excellent selection and service”
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Posted 1 month ago
Thank you for your review. We're glad you found the selection excellent and the service good. Kind regards, Team OD's Designer Clothing
Posted 1 month ago
“Quick delivery. Great prices”
Helpful Report
Posted 2 months ago
Thank you for your review. We’re glad you found the delivery quick and the prices great. Kind regards, Team OD's Designer Clothing
Posted 2 months ago
“Great product, brilliant service as usual”
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Posted 2 months ago
Thank you for your review. We’re glad you found the product great and the service brilliant as usual. Kind regards, Team OD's Designer Clothing
Posted 2 months ago
“The delivery DPD company never turned up at my house and had the cheek to send a picture from two streets away! Been too lazy to read a map and go around the one way system onto Ednall Lane. I was in Sunday and Monday no van arrived at the house with no way of contacting them nor did I recieve a phone call!!”
Helpful Report
Posted 2 months ago
Hi, Thank you for taking the time to leave your review. We're very sorry to hear about your experience and completely understand how frustrating this must have been, especially if you were home waiting for your delivery. We have tried to get in touch with you as we'd really like the opportunity to help resolve this and get your order to you as quickly as possible. Unfortunately, without hearing back from you, we're unable to progress the matter any further. If you could please contact our customer service team with your order number, we'll be more than happy to investigate this for you and work towards a resolution. We appreciate your patience and hope to hear from you soon so we can get this sorted.
Posted 2 months ago
“Whilst not directly OD's issue , DPD delivery drivers take no notice of online instructions to leave parcels with a neighbour. Therefore I have yet to take delivery of my order and have had to arrange to be in tomorrow to receive it”
Helpful Report
Posted 2 months ago
Hi, Thank you for your review. We're sorry to hear about the inconvenience you've experienced. The reason your parcel couldn't be left with a neighbour is because all of our DPD deliveries require a unique PIN code. This security measure is applied to every order and means the driver can only hand the parcel directly to someone at the delivery address who can provide the correct PIN. Unfortunately, DPD are unable to leave PIN-protected parcels with neighbours or in a safe place, even if delivery instructions have been added online. We completely understand this can be frustrating, especially if you're unable to be at home during the delivery window. We appreciate your patience and hope your parcel is successfully delivered on the next attempt. Kind regards, OD's Designer Clothing
Posted 2 months ago
“Excellent product fast shipping”
Helpful Report
Posted 2 months ago
Thank you for your review. We’re glad you found the product excellent and the shipping fast. Kind regards, Team OD's Designer Clothing
Posted 2 months ago
“I've now bought a few items from OD'S designer clothing and this is spot on for fitting and looks just great, it's definitely better than I thought it would look, another really good buy from a decent company to say the least, well happy, thank you.”
Helpful Report
Posted 2 months ago
Thank you for your review. We’re glad you’re happy with the fit and how the items look—great to hear you’re enjoying your purchases from us. Kind regards, Team OD's Designer Clothing
Posted 2 months ago
“Never received the order”
Helpful Report
Posted 2 months ago
Hi, We're sorry to hear you're disappointed. We can see that DPD attempted to deliver your order on **three separate occasions**, but unfortunately they were unable to complete the delivery. After the final unsuccessful attempt, the parcel was automatically returned to us in line with the courier's procedure. We understand this is frustrating, and we're sorry for the inconvenience caused. If there's anything we can do to help once the parcel has been returned to us, please don't hesitate to get in touch. Kind regards, OD's Designer Clothing
Posted 2 months ago
“Received the same style shoe and correct size in the wrong color and I’ve had it sent to my country with a friend so there’s nothing I can do. I’m so disappointed.”
Helpful Report
Posted 2 months ago
Hi, Thank you for your review, and we're really sorry to hear you've received the correct style and size but in the wrong colour. We completely understand how disappointing this must be, especially as the item has already been taken abroad by a friend, making it difficult to resolve in the usual way. We always aim to ensure orders are checked carefully before dispatch, and we're sorry that this mistake occurred. If the item does make its way back to you in the future, please get in touch with our Sales Team and we'll be happy to look into the matter and arrange the appropriate resolution. Please accept our sincere apologies for the inconvenience caused. Kind Regards, OD's Designer Clothing Sales Team
Posted 2 months ago
“Great sandals, brill service, quick delivery Thanks”
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Posted 2 months ago
Thank you for your review. We’re glad you love the sandals, the service, and the quick delivery. Kind regards, Team OD's Designer Clothing
Posted 2 months ago
“Popped into store staff were amazing lady couldnt be more helpful as was the guy upstairs. Definitely be back .”
Helpful Report
Posted 2 months ago
Thank you for your review. We’re thrilled you had a great experience with our staff both on the shop floor and upstairs. We look forward to welcoming you back. Kind regards, Team OD's Designer Clothing
Posted 2 months ago
“Service very good apart fron dpd delivery as both me and my partner are not at home during day to recieve or sign for parcel so another courier would be better for us👍”
Helpful Report
Posted 2 months ago
Thank you for your review. We’re glad you found the service very good, and we appreciate your feedback about the DPD delivery when you and your partner aren’t at home. We’ll take this on board. Kind regards, Team OD's Designer Clothing
Posted 2 months ago
“Arrived very quickly. Very happy with my order and the service.”
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Posted 2 months ago
Thank you for your review. We’re glad you’re happy with your order and the service, and that it arrived quickly. Kind regards, Team OD's Designer Clothing
Posted 2 months ago
OD's Designer Clothing is rated 4.6 based on 2,479 reviews