Login
Start Free Trial Are you a business? Click Here

OD's Designer Clothing Reviews

4.6 Rating 2,204 Reviews
90 %
of reviewers recommend OD's Designer Clothing
Read OD\'s Designer Clothing Reviews
Visit Website

Phone:

1744 730985

Email:

sales@odsdesignerclothing.com

Location:

24-28 Claughton Street,
St Helens
Merseyside
WA10 1RZ

Write Your review

Very good fast service!
Helpful Report
Posted 1 year ago
I had the worst experience, I can’t remember I applied to shipping the parcel to another city. The parcel arrived in Liverpool I live in London. I called and paid £5 extra for the shipping. Still didn’t receive it and I also paid £10 extra for receiving it on sat as they shipped it with DPD and apparently they don’t deliver on the weekend. Btw there was a delay with the corrier so no parcel on sat and no point for paying for it to be delivered on sat. So disappointing
Helpful Report
Posted 1 year ago
Dear Maria, Thank you so much for taking a moment to share your experience regarding OD's Designer Clothing with us. We are sorry to hear that you've had a negative experience. We would like to apologise for the inconvenience. I have looked into your order details and can see that you placed the order originally for free click and collect. I can see that after this, a few days later the order was updated, and you paid £5.95 for delivery. The order then left and went to Warrington Depo to be sorted before being transferred. I can then see that you directly contacted DPD yourself and edited the delivery details and updated the shipping, im assuming this is when you paid an extra £10 directly to DPD? I can see that you requested delivery on Saturday the 6th of Jan, and for some reason it was held at the facility by DPD. As you have been directly dealing with DPD yourself there's not a lot that we can do in terms of intervening, as we don't know what correspondence you have with each other. I can also see that you have asked DPD to redeliver the item on Friday the 12th of January. Please keep us up to date with your delivery, and if there's anything we can do to help, we will. I would advise you contact DPD directly if you haven't already and request a refund of the additional £10 you paid for Saturday delivery to them, as from the tracking information, they did not deliver it on the Saturday 6th as requested.
Posted 1 year ago
My favourite shop.. easy to pick up no hassle .. Greta friendly staff
Helpful Report
Posted 1 year ago
Excellent staff, clothes, and prices👌
Helpful Report
Posted 1 year ago
100 % genuine items. For really good prices
Helpful Report
Posted 1 year ago
Genuine item in excellent condition. Amazing price & super quick delivery.
Helpful Report
Posted 1 year ago
Brilliant service as usual from OD's. Excellent trainers and at a great price. Delivered in time for Christmas as promised
Helpful Report
Posted 1 year ago
Bought a coat online and collected it Boxing Day. Unfortunately it was too small but the lady was really helpful. We managed to find an alternative. The lady I dealt with was so lovely.
Helpful Report
Posted 1 year ago
Always spot on every time I order 💯
Helpful Report
Posted 1 year ago
Great service
Helpful Report
Posted 1 year ago
My daughter brought me a sandbanks sweatshirt for Xmas I only opened it yesterday as I was in Spain to find there’s no badge on the sleeve very disappointed Surely it’s checked over before posting? I shall return it first chance
Helpful Report
Posted 1 year ago
Hi Carl, Thank you for reaching out to us. We've received your returned parcel, and your refund has been processed. We've identified a manufacturing error that unfortunately slipped through our quality checks during the busy Christmas period, for which we can only apologise for. Rest assured, we've escalated this issue to Sandbanks for further investigation. We apologise for any inconvenience caused. If you have any further concerns or questions, please don't hesitate to contact us. Thank you for your understanding.
Posted 1 year ago
My partner absolutely loved it for his birthday, very quick delivery and delivered it safe. Very very happy. Thank you!
Helpful Report
Posted 1 year ago
Excellent service over a busy Xmas period and the Jacket is superb as described.
Helpful Report
Posted 1 year ago
I purchased an item within 24 hours the item had a price drop and they was unable to do a price matcg
Helpful Report
Posted 1 year ago
Hi I have been shopping @ ODs since I was 17,I am now 36 and not only does my wife and I shop @ OD’s my daughter does to. The customer service is 2nd to non the lads and the girls are always on hand to help. Happy 2024 guys ! Keep up the good work ! Day Phennah
Helpful Report
Posted 1 year ago
Staff all great really helpful and a good deletion off stock for all ages exelent
Helpful Report
Posted 1 year ago
Always an excellent service arrives on time refunds or exchanges are done quickly Would defiantly reccomend
Helpful Report
Posted 1 year ago
Great shop nice people and great cloths
Helpful Report
Posted 1 year ago
Great item and quick delivery.
Helpful Report
Posted 1 year ago
Great service , delivery fast , and great products thank you
Helpful Report
Posted 1 year ago
OD's Designer Clothing is rated 4.6 based on 2,204 reviews