DriveDen Reviews

Name: DriveDen
Address: Unit 5 Reliant Close, Chandler's Ford Industrial Estate, Eastleigh, Hampshire
Rating: 4.83

4.8 Rating 19,667 Reviews

99 %

of reviewers recommend DriveDen

4.8

Based on 19,667 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About DriveDen:

High quality, tailor-made car accessories that protect vehicles and support drivers when travelling on the road.

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Email:

hello@driveden.com

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DriveDen 5 star review on 21st April 2024

279

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, all I had ordered, but the instructions were rather unclear, to say the least. Only pictures, rather too small to make out.”

Helpful Report

Posted 7 months ago

“The service from DriveDen was very good. Online purchase was completed hassle-free and goods arrived very quickly by careful courier and well packaged in any case. My only crib, that dropped a point, was goods description. I purchased the FA-ALU2 Farad Pro Wing roof bars with LX kit. The bars are described as "Lockable, supplied with 2 keys" but unfortunately they are not. The "lock" is a cog shaped plastic part fitted to the cover plate which requires a half turn to secure the plate but could be undone with a strong set of tweezers or needle nose pliers. So not lockable, not secure. In view of this I decided against purchasing a box from them. Sorry DriveDen. Otherwise roof bars seem good, strong and easy to assemble and as we will only use them occasionally I kept them.”

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Posted 8 months ago

“It arrived on time very quickly no hassle very pleased thank you.”

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Posted 8 months ago

“Easy ordering and fast delivery.”

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Posted 8 months ago

“Great delivery service, at the house in 48 hours, brackets good quality although being metal not alloy a little on the heavy side, no problems at all in fitting them, good clear instructions”

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Posted 8 months ago

“Good quality roof bars , probably one of the cheapest on the market and speedy delivery, definitely recommend.”

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Posted 8 months ago

“Purchase of item was straight forward enough with no problems. Everything you’d expect from a reputable seller. The use of Yodel for delivery is always questionable as they have always let me down in the past so I try to avoid them. On this occasion, there was no difference, and the eta delivery was delayed, then the usual “could not deliver to store” despite the store being open 16 hours a day occurred. Eventually delivering a two days later. Not DriveDens problem, that’s one for couriers. Item is well made however, fit not perfect which at about £40 you would expect it to be. All in all, would use again.”

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Posted 8 months ago

“Quick and easy”

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Posted 9 months ago

“Although it was not the right boot liner as advertised, but the return was very simple. Just waiting for the money now”

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Posted 9 months ago

“Instructions could have been a bit clearer, however the roof rails fit well and look of a good quality”

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Posted 9 months ago

“Great website”

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Posted 9 months ago

“Ruined by the fact dhl couldn't be bothered to deliver”

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Posted 9 months ago

“easy to order”

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Posted 9 months ago

“Quick dispatch Fast delivery we will see how good they are if the solve the issue with my item”

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Posted 9 months ago

Hi. These are the correct locks but can be a little hard to insert the first time due to the exact moulding of the cover. We have emailed you some further instructions on how to insert these correctly.

Posted 9 months ago

“Very efficient delivery service, product is of good quality, but the instructions could be made a lot more simple with a few instruction / guidance notes”

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Posted 9 months ago

“Product quality exactly as I hoped for. Service also very efficient.”

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Posted 9 months ago

“Price fair, delivery quick with all components in place. Had some difficulty with the THULE instructions which i got through, however could not find a contact number for DRIVEDEN (suspect email contact only). Website did seem to dropout initially but eventually placed the order. Product normal THULE excellence”

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Posted 9 months ago

“Good service.”

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Posted 10 months ago

“Good response times to queries”

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Posted 10 months ago

“Pleased with the service”

Helpful Report

Posted 10 months ago

DriveDen is rated 4.8 based on 19,667 reviews