DriveDen Reviews

Name: DriveDen
Address: Unit 5 Reliant Close, Chandler's Ford Industrial Estate, Eastleigh, Hampshire
Rating: 4.84

4.8 Rating 20,896 Reviews

98 %

of reviewers recommend DriveDen

4.8

Based on 20,896 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About DriveDen:

High quality, tailor-made car accessories that protect vehicles and support drivers when travelling on the road.

Visit Website

Email:

hello@driveden.com

Write Your review

Tell us how DriveDen made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

318

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The roof bars look good do the job and certainly grip the car’s rails whatever shape. Value for money yes. However, they do require a lot of user time in assembling and fitting to the car - realistically an hour and could be a pretty daunting task to someone not too practical. The tiny of the two Allen keys supplied needs to be L shaped. Mine was just a tiny straight bar and useless for tightening Fortunately I have a set of my own.”

Helpful Report

Posted 1 year ago

“Excellent products, speedy service & deluvero”

Helpful Report

Posted 1 year ago

“The product itself is very good and well made but why do they make it so a dogs head can fit round the side. It needs to be wider to stop this happening. I have had to attach side pieces so my dog can’t hurt himself or get stuck when I am driving. In the picture it shows it fitting out to the sides. A bit misleading I think.”

Helpful Report

Posted 1 year ago

“a very good service everything that was purchased fitted very well.”

Helpful Report

Posted 1 year ago

“good delivered on time”

Helpful Report

Posted 1 year ago

“Package arrived very fast, however box was slightly damaged and damp. Not a major issue as the internals were not damaged.”

Helpful Report

Posted 1 year ago

“Great product delivered as expected”

Helpful Report

Posted 1 year ago

“The website was helpful in the selection of the correct roof bars at a reasonable price. I do feel that as I live in the Scottish Highlands I have been discriminated against by the additional £9.99 for delivery.”

Helpful Report

Posted 1 year ago

“Service good delivered on time”

Helpful Report

Posted 1 year ago

“I made an enquiry about fitting a Farad roof rack to a BMW X6 2013 (no roof rails) and how it would cope with the sloping roof - DriveDen sent info at 2100 the same evening. After buying the car I ordered the roof rack - arrived in 2 days. Rated for a 100kg load, it took a couple of hours to adjust them to fit correctly but they are strong enough to carry 2 x 5.5 metre long class A ladders weighing 60 kgs..”

Helpful Report

Posted 1 year ago

“Ordering was very straightforward and the delivery was pretty quick, many thanks. The product itself was a little complicated to install but fits well, as advertised”

Helpful Report

Posted 1 year ago

“Good items”

Helpful Report

Posted 1 year ago

“Good product”

Helpful Report

Posted 1 year ago

“Really nice Roof Bars, at a good price. Unfortunately the delivery process via Yodel was not a great experience. Communication with Drive Den to resolve was very good.”

Helpful Report

Posted 1 year ago

“Preserving from site was easy and uncomplicated, plenty of info given. Product arrived in excellent condition and on the allotted date. As for the product, it eventually fitted my car after a lot of fidgeting and re-measuring of the rubber stop bars. Instructions are quite poor and very little words used if any, mainly pictographs which leaves a lot of room for error. Racks fitted eventually but you never get the same watertight seal on your doors as there is a gap and any rainfall will penetrate the door, it does run down to the sill but wouldn’t like to hazard about any long term damage.”

Helpful Report

Posted 1 year ago

“Prompt delivery, all I had ordered, but the instructions were rather unclear, to say the least. Only pictures, rather too small to make out.”

Helpful Report

Posted 1 year ago

“The service from DriveDen was very good. Online purchase was completed hassle-free and goods arrived very quickly by careful courier and well packaged in any case. My only crib, that dropped a point, was goods description. I purchased the FA-ALU2 Farad Pro Wing roof bars with LX kit. The bars are described as "Lockable, supplied with 2 keys" but unfortunately they are not. The "lock" is a cog shaped plastic part fitted to the cover plate which requires a half turn to secure the plate but could be undone with a strong set of tweezers or needle nose pliers. So not lockable, not secure. In view of this I decided against purchasing a box from them. Sorry DriveDen. Otherwise roof bars seem good, strong and easy to assemble and as we will only use them occasionally I kept them.”

Helpful Report

Posted 1 year ago

“It arrived on time very quickly no hassle very pleased thank you.”

Helpful Report

Posted 1 year ago

“Easy ordering and fast delivery.”

Helpful Report

Posted 1 year ago

“Great delivery service, at the house in 48 hours, brackets good quality although being metal not alloy a little on the heavy side, no problems at all in fitting them, good clear instructions”

Helpful Report

Posted 1 year ago

DriveDen is rated 4.8 based on 20,896 reviews