Nothing But Padlocks Reviews

Name: Nothing But Padlocks
Address: 9-15 Grundy Street, Liverpool
Rating: 4.90

4.9 Rating 3,476 Reviews

98 %

of reviewers recommend Nothing But Padlocks

Company Reviews

Metrics

Info

4.9

Based on 3,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Nothing But Padlocks:

Nothing But Padlocks is the leading manufacturer, testing facility and retailer of padlocks in Europe. We supply to the likes of the National Grid, Police, MOD, NHS and Shell but we also distribute to the general public via our website.

Additionally we work closely with the Police and insurance industry to help write White Papers and advice documents to ensure standards are upheld and easily understood.

Visit Website

Phone:

0151 298 1943

Email:

info@padlocks.co.uk

Location:

9-15 Grundy Street
Liverpool
L5 9SG

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Nothing But Padlocks 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chose keyed alike weatherproof Abus locks (40mm) to secure two sheds and the back gate in the garden. Although its early days to judge the longevity as the locks have only been in place a few days, so far they are coping well with the external conditions in January. The web site was easy to use, informative and guided a 'duffer' through the selection process with ease, the company good at communicating the order's progress, the delivery made as scheduled and the goods were well packed and fulfilled the description. Only slight down side was that all those positives proved a bit costly. Thanks Nothingbut ... Job well done!”

Helpful Report

Posted 10 years ago

“There was an initial mixup caused by me ordering the wrong items and having to return them for replacement. However I then had to send 2 emails to confirm that the refund had been processed and that the replacements were being actioned. Having said that, the company then pulled the stops out and substituted a next-day delivery at no extra cost instead of the basic charge I had originally opted for.”

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Posted 10 years ago

“I understand that there was a small problem with a supplier but once NBP became aware, they were able to resolve the problem shortly afterwards.”

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Posted 10 years ago

“Order dealt with pompty and entirely satifactory. Wish I'd realised that when ordering key-alike locks, 2 key *per lock* are provided. I misunderstood that it was 2 per order, so ordered 2 extra keys unnecessarily. For 4 locks I now have 10 identical keys!”

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Posted 10 years ago

“Excellent advice, prompt delivery, but misrepresented my name.”

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Posted 10 years ago

“Great to have weatherproof padlocks that all open with the same key, and not too expensive. Make sure you lubricate the locks ...”

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Posted 10 years ago

“I was advise the delivery will be by Friday as there was a delay with the product, providing information is important so a good review is posted.”

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Posted 10 years ago

“I ordered a Marine padlock and wanted extra keys, so I ordered a uniquely keyed ABUS lock and 4 extra keys. What there website failed to point out is that they can't supply extra keys for uniquely keyed padlocks. So their admin decided to send me two padlocks, a uniquely keyed one with 2 keys, and a common keyed one with 4 keys. The company has sorted the error with the extra lock and only 2 extra keys, leaving me to go source some keys myself. Their excuse is though they are a padlock specialist, they don't actually cut keys, which I find very strange indeed.”

Helpful Report

Posted 11 years ago

Hi Sarah, I think there must be some confusion here since we are more than capable of cutting keys but not the unique restricted types which are registered with the manufacturer. I think there was confusion over your not left on the order which said " Unique keyed with total 6 keys". Anyhow I can see it has been sorted now and apologise for the confusion. Regards Tim Good Technical Director

Posted 10 years ago

“Arrived quickly and exactly what I ordered. A lot more expensive than the last ones I bought 2 years ago though! Nothing but Padlocks have asked me to revise my review so I have added more detail. Initially I returned to the original site that I bought some padlocks from 18 months ago "Discount Locks", this redirected my to "Nothing but Locks" When I tried to buy a padlock from this site it redirected me to "Nothing but Padlocks." On this basis I have to assume that the 3 sites are linked hence my comments as the locks I recently purchases were 30% more expensive than March 2014”

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Posted 11 years ago

“I would like 40 mm shield Key alike padlocks always to be in stock. When i last tried to order was told they would be months before they had stock.”

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Posted 11 years ago

“90 locks purchased with two master keys. Initially disappointed that the master keys did not work and that of subsequent replacement keys received, only one worked. However they worked hard to correct this and did not walk away.”

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Posted 11 years ago

“We have been using Nothingbutpadlocks as our primary supplier of padlocks and associated security ancillaries for a number of years. The level of first class service received coupled with the extensive range of competitively priced stock available ensures Nothingbutpadlocks are always our first port of call.”

Helpful Report

Posted 11 years ago

“Seems to be a good lock. Used twice a day on tack room. A little fiddly, but just needs getting used to. Daughter has removed the rubber protector and finds it much easier to use. Model....70 mm combination padlock. Very pleased with the next day posting.”

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Posted 12 years ago

“Easy to find and navigate around the website”

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Posted 12 years ago

“A good quality, weatherproof combination padlock (CP50). However, given that combination locks are often used in areas with multiple users, the fact that you need to press the button on the base of the lock in order to open it is not ideal. The use of the button is not intuitive & a "press to open" notification on the lock would be helpful. When setting a new combination, the numbers have to be exactly in line. It sounds obvious enough, but I found it easy to have a number just very slightly out of alignment when setting it, so that when I set the same number to open the lock, it failed to open. This mystified me, until I inadvertantly move the offending digit a fraction to one side & the lock opened.”

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Posted 12 years ago

“What a great service with quality products at a sensible price - rare indeed! Before discovering NothinButPadlocks getting all the keys and padlocks for the Scout HQ was a very laborious task. Now its just a case of a few minutes at the keyboard and I can reorder new keys for existing padlocks and new padlocks for existing keys - easy! p.s I think you could do well out of the Scouts in general if the website had a better way of storing and retrieving info about the locks and keys we have ordered in the past. Currently it is a leap of faith that at some point during the new key ordering process you will ask for the key number! Even then, one has to know that one writes the key number in the notes section. Responsibility for providing keys changes as leaders come and go but if you provided the one stop solution then one could just hand over the password and hey presto, problem solved! Cheers George 07818 443413”

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Posted 12 years ago

“I bought two marine combination padlocks. One failed after a few weeks but N.B.P asked me to return the faulty unit ( I had to saw it off) and they would replace it and return my postage. It was replaced but I'm still waiting for the postage! The replacement failed after about a month, but I tried different variants of the set code. I put each number, one at a time, one number higher, and then one number lower. My set code was 2658. By putting in 2758 the lock opened, so I simply reset the code back to 2658 and it is working OK several weeks later.”

Helpful Report

Posted 12 years ago

Michael, this should have been done if there was record of the postage cost. Can you remember what it was and we'll refund it asap.

Posted 12 years ago

“Helpful service and we were given good advice about choice of padlocks.”

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Posted 12 years ago

“Good padlocks, good service. Recommended.”

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Posted 12 years ago

“An excellent choice of locks including the non-mainstream items I need. And all available to me, on a Scottish Island.”

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Posted 12 years ago

Nothing But Padlocks is rated 4.9 based on 3,476 reviews