Nothing But Padlocks Reviews

Name: Nothing But Padlocks
Address: 9-15 Grundy Street, Liverpool
Rating: 4.91

4.9 Rating 3,394 Reviews

98 %

of reviewers recommend Nothing But Padlocks

Company Reviews

Metrics

Info

4.9

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Nothing But Padlocks:

Nothing But Padlocks is the leading manufacturer, testing facility and retailer of padlocks in Europe. We supply to the likes of the National Grid, Police, MOD, NHS and Shell but we also distribute to the general public via our website.

Additionally we work closely with the Police and insurance industry to help write White Papers and advice documents to ensure standards are upheld and easily understood.

Visit Website

Phone:

0151 298 1943

Email:

info@padlocks.co.uk

Location:

9-15 Grundy Street
Liverpool
L5 9SG

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Nothing But Padlocks 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery great products. Thanks”

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Posted 4 days ago

Thank you for such a lovely review of our products and service.

Posted 3 days ago

“Excellent service. The shackle size of the padlock is really thick and the padlock body is robust. This padlock should be useful for my security.”

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Posted 5 days ago

Thank you for the review, so glad to hear you're happy with both the padlock and the service delivery.

Posted 5 days ago

“excellent service fast delivery”

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Posted 5 days ago

Thank you so much for your review, it's great to hear that you've been happy with our service.

Posted 5 days ago

“Would not recommend. Order placed on 28/01/2026 showing in stock(nothing to state there's a long lead time). Standard delivery 1-3 days chosen, I appreciate this excludes dispatch time. Order arrived 18/03/2026.. nearly 2 months later! Nothing on the website which states no stock, long lead time etc? I was emailed on 28/01, an hour after placing my order, that the company had no stock and they should be with me by next week... I was told that a few times before they eventualyl arrived. I do not believe it is good business to hide your stock numbers to ensure you get the sale on the basis that " we have 99% stock, next day dispatch".. only to be emailed that there is not stock. The customer should be told(usually via an online stock counter), before purchasing, that there is no stock.”

Helpful Report

Posted 5 days ago

Thank you for your feedback, and we are genuinely sorry for the delay and frustration caused with your order. At the time your order was placed on 28/01/2026, the item needed to complete the order had to be sourced directly from the manufacturer. You were contacted shortly after placing the order to make you aware of this, and we did our best to keep you updated throughout the process. Unfortunately, due to recent system changes with our manufacturer outside of our control, there have been significant and unexpected delays affecting a number of items. This extended the original estimated lead time of approximately 4 weeks well beyond what we would normally expect, and we completely understand how disappointing this must have been. We also want to clarify that we do not intentionally mislead customers regarding stock availability. In this case, we were unable to source the item from alternative suppliers, which contributed to the delay. As soon as we became aware of the issue, we offered a full cancellation and refund, which you kindly chose not to take. That said, we fully accept that the experience did not meet expectations, particularly in terms of delivery times and communication clarity. We are actively reviewing how stock availability and lead times are displayed to prevent situations like this in the future. We truly appreciate your patience while we worked to fulfil your order, and we’re sorry again that the service fell short on this occasion.

Posted 5 days ago

“Brilliant service. I was a bit confused on the website so called and spoke to a lady and she was extremely helpful helping me get some padlocks and keys ordered for my place of work. Will use again for sure! Thanks guys”

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Posted 5 days ago

What a great review, thank you for taking the time to leave us such positive feedback. We look forward to hearing from you again soon!

Posted 5 days ago

“I have dealt with Nothing But Padlocks for about 3 years now and found them really helpful, knowledgeable and fair priced. Would definitely recommend”

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Posted 6 days ago

Thanks so much for taking the time to leave a review. Really glad to hear you had a good experience with us, and we appreciate the repeat custom. We hope to hear from you again soon.

Posted 6 days ago

“Very good service and products.”

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Posted 6 days ago

Thank you for the kind words. It's great to know everything went smoothly. We look forward to helping you again.

Posted 6 days ago

“One of the best places for padlock nerds! Great selection, good prices and excellent service. I'm a repeat customer (you can't have too many padlocks!)”

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Posted 6 days ago

We couldn't agree more on that last point, you can never have too many padlocks! Thank you so much for the kind words and for coming back to us. Customers like you are exactly why we do what we do. We'll see you for the next one!

Posted 6 days ago

“Excellent service. Turned my order round in a day and perfectly matched previous padlocks to work with an existing key suite.”

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Posted 6 days ago

Really glad everything went well. Thanks for taking the time to let us know. We appreciate it more than you might think.

Posted 6 days ago

“Excellent service goods arrived within 2 days”

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Posted 6 days ago

Thanks so much for taking the time to leave a review. Really glad to hear you had a good experience with us.

Posted 6 days ago

“A very helpful website with all the information I needed for my order. The padlock arive very quickly, and is ideal for my needs, thanks!”

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Posted 6 days ago

Thank you so much. Reviews like this mean a lot to a small team. Hope to see you back soon.

Posted 6 days ago

“Just what I wanted good quality locks all with the same key. Fast delivery too.”

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Posted 6 days ago

So pleased to hear this. Thanks for taking a moment to share your experience. We're always here if you need us.

Posted 6 days ago

“Always first class service, speedy delivery and good comms at all times”

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Posted 2 weeks ago

Thank you for the lovely review. It's always good to hear from happy customers.

Posted 6 days ago

“Excellent service and product as described Thank you”

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Posted 2 weeks ago

Thanks so much for taking the time to leave a review. Really glad to hear you had a good experience with us. We hope to see you again soon.

Posted 6 days ago

“Delivery excellent 48hours ! Suitcase padlock difficult to use at first, but easier with use.”

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Posted 1 month ago

Thank you for your review, Anthony. We really appreciate it!

Posted 4 weeks ago

“Good communication when there was a very slight delay in the padlocks being despatched from Miranda.”

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Posted 1 month ago

Thank you for your review, Mike. We really appreciate you taking the time to share your feedback and highlight the support from Miranda.

Posted 4 weeks ago

“I was very impressed by both the product and the service”

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Posted 1 month ago

Thanks for your review John. Great to hear the products and service were to your liking.

Posted 1 month ago

“The mechanism on one of my group of padlocks bought last year (all used externally)failed after constant rain. I spoke to a member of staff, returned the item and within days was sent a duplicate with key matching the others. I could not have had better service.”

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Posted 1 month ago

Thank you for your lovely review Morwenna. We are glad we could put things right for you so you can continue to keep things secure!

Posted 1 month ago

“Quick and easy to deal with. Prompt delivery at a good price”

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Posted 1 month ago

Thank you for your review Kian. Pleased to hear you were satisfied with the service and delivery.

Posted 1 month ago

“Excellent quality insurance padlocks and excellent service from the staff after I made an error with the order they were able to sort it out for me right away on the phone”

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Posted 1 month ago

Thanks for your review Michael! Great to hear we were able to quickly rectify the error and get you the products you required as quickly as possible.

Posted 1 month ago

Nothing But Padlocks is rated 4.9 based on 3,394 reviews