Norton Barrie Reviews

Name: Norton Barrie
Address: Springfield House, Water Lane, Wilmslow
Rating: 4.88

4.9 Rating 6,648 Reviews

98 %

of reviewers recommend Norton Barrie

4.9

Based on 6,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01625 528233

Email:

enquiries@nortonbarrie.co.uk

Location:

Springfield House, Water Lane
Wilmslow
SK9 5AA

Write Your review

Tell us how Norton Barrie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Norton Barrie 5 star review on 11th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly the product is fantastic and the packaging is also great, but the only thing I would mention is that for orders outside of the UK, after you pay for the product and pay a shipping fee and the order has been shipped, you will receive another email from UPS or an affiliated company in your region to pay extra import fees. For me it was roughly $55. Still 5 stars because the product is exactly as advertised, but something to be aware of.”

Helpful Report

Posted 5 months ago

“This was my first experience of Norton Barrie and I have been most impressed. The ordering process was very simple and the item ordered was delivered within 48 hours. A 20% discount was a nice bonus. I will definitely use Norton Barrie again”

Helpful Report

Posted 5 months ago

“Excellent service very fast delivery can’t ask for more”

Helpful Report

Posted 5 months ago

“Great service, very quick delivery!”

Helpful Report

Posted 5 months ago

“Brilliant prices , super fast delivery”

Helpful Report

Posted 5 months ago

“Excellent customer service after one of the products was actually out of stock. Great communication and swapped product for another item”

Helpful Report

Posted 5 months ago

“always a pleasure to shop here, excellent clothes and all the staff are always friendly and very helpful, it becomes a place to go and see friends as well as buy clothes”

Helpful Report

Posted 5 months ago

“Very disappointing,I ordered a belstaff long sleeved t shirt for cloection, upon opening the package the following day I had been given a short sleeve t-shirt and had to make a twenty mile round trip to rectify Norton Barrie's school boy error”

Helpful Report

Posted 5 months ago

Hi Alastair, We’re really sorry to hear about your recent experience and completely understand your frustration. This was an unfortunate mix-up on our part, the long and short sleeve Belstaff T-shirts are very similar in code and packaging, and despite our best efforts, mistakes can occasionally happen. We truly appreciate you taking the time to come back to exchange it, and we’re sorry for the inconvenience caused by the extra journey. For future collections, we always recommend checking your item in-store at the time of pick-up, as it helps us ensure everything is exactly as expected before you leave. We value your continued custom, having shopped with us several times and we hope to make your next visit a smooth and positive experience as it always should be. Kind regards, Alex Norton Barrie

Posted 5 months ago

“Excellent customer service, great products and a cracking introductory deal. Thanks 👍👍👍”

Helpful Report

Posted 5 months ago

“Quality merch, fantastic service & swift delivery - not much more you can ask for really!! Will buy from again.”

Helpful Report

Posted 5 months ago

“Bought from this store numerous times in store and online and we can say they are a 5 star shop on prices and service - wonderful products”

Helpful Report

Posted 5 months ago

“Shirt came quick, however I paid $11 to ship it and then two days later got an email from ups saying I owed another 45$ in shipping charges, sent an email to Norton and was crickets back, no where in ordering did it say I would owe another amount which was more than half the cost of the shirt, without paying the 45$ the shirt would not have been dropped off”

Helpful Report

Posted 5 months ago

Hi Jared, Thank you for your feedback, and we’re sorry to hear about the confusion regarding the additional UPS charge. Unfortunately, due to the new U.S. import tariffs and customs regulations, all orders shipped from the UK to the United States are now subject to taxes and duties payable on arrival. These fees are set by U.S. Customs and are outside of our control. The shirt you purchased originally retailed for £230, and you managed to pick it up at a heavily reduced price of £76.66 plus shipping. As it was such a significant discount, we’re unfortunately unable to cover the duties and fees for items reduced to that extent. We do understand how frustrating these unexpected costs can be, and we’re always happy to clarify customs and shipping details before purchase. Thank you again for shopping with us — we appreciate your understanding and hope to welcome you back in the future. Kind Regards, Alex Norton Barrie

Posted 5 months ago

“Was really happy with the service we had and quick delivery”

Helpful Report

Posted 5 months ago

“Great service. Fast”

Helpful Report

Posted 5 months ago

“Perfect”

Helpful Report

Posted 5 months ago

“This is the first time I have ordered from Norton Barrie and I am delighted with my purchase and the whole service from beginning to end.”

Helpful Report

Posted 5 months ago

“Very quick delivery and when I returned the larger size it was processed quickly with no hassle. Great service”

Helpful Report

Posted 5 months ago

“Always top level service every visit! Lee Potter”

Helpful Report

Posted 5 months ago

“Great company , first class service and value for money. Highly recommended”

Helpful Report

Posted 5 months ago

“Excellent service, delivery, and quality at a good price no brainer 😊”

Helpful Report

Posted 5 months ago

Norton Barrie is rated 4.9 based on 6,648 reviews