Norton Barrie Reviews

Name: Norton Barrie
Address: Springfield House, Water Lane, Wilmslow
Rating: 4.88

4.9 Rating 6,805 Reviews

98 %

of reviewers recommend Norton Barrie

4.9

Based on 6,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01625 528233

Email:

enquiries@nortonbarrie.co.uk

Location:

Springfield House, Water Lane
Wilmslow
SK9 5AA

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Norton Barrie 5 star review on 11th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good”

Helpful Report

Posted 5 months ago

“Great service, and great products, will definitely be back”

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Posted 5 months ago

“Bought a jumper and emailed them to ask advice. Email was answered quickly Great service. Great quality and supporting a smaller business.”

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Posted 5 months ago

“Great service and prompt delivery. Top marks.”

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Posted 5 months ago

“Excellent”

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Posted 5 months ago

“Great service, products and prices. Personal touch from a family business”

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Posted 5 months ago

“A personalised and efficient service was received when the item was out of stock. the order before I received the item quickly and at a great price. Would highly recommend”

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Posted 5 months ago

“Great product, exactly as advertised, outstanding customer service and care & delivery.”

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Posted 5 months ago

“Great service. Great prices.Great products”

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Posted 5 months ago

“Great choice of products and quick delivery,one item was missing in my parcel but they responded very well and sent out item straight away and apologised”

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Posted 5 months ago

“Your staff and service is always great 👍”

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Posted 5 months ago

“Fabulous jacket I’m over the moon with it. As promised it was delivered the next day, Thank you”

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Posted 5 months ago

“Excellent in every way ordered and delivered the next day what more could you ask for 10 out of 10 one very happy customer”

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Posted 5 months ago

“Great service”

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Posted 5 months ago

Hi Garry, Thank you for your kind words — we’re really pleased to hear you were happy with the service. It does look as though the one-star rating may have been selected by mistake. If you did intend to leave a higher rating, we’d be very grateful if you were able to update it, but either way we appreciate you taking the time to leave feedback. Kind regards, Alex Norton Barrie

Posted 5 months ago

“Order was shipped quickly and received in time for Christmas. However, the men's sweater I purchased has a snag.”

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Posted 5 months ago

“Excellent service and prompt delivery.”

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Posted 5 months ago

“Excellent service and super fast delivery, thanks”

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Posted 5 months ago

“Took ages to be told 1 item missing at your end then others but shipped. So cancelled order as delivery would have been too late”

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Posted 6 months ago

Hi, Thank you for taking the time to leave your feedback. I’m genuinely sorry for the delay in communication regarding your order. The reason for this was that we were actively trying to source an alternative item of stock for you, rather than cancelling the order immediately. Unfortunately, this resulted in a delay in updating you, which I accept is not ideal. I also apologise for the inconvenience this caused, particularly as it left you short of gifts and waiting for your refund to be processed. This is not reflective of our usual high standard of customer service, and I regret that we fell short on this occasion. Your feedback has been noted and will be used to ensure we communicate more clearly and promptly in similar situations going forward. Kind regards, Blake Managing Director Norton Barrie

Posted 6 months ago

“Fantastic :-)”

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Posted 6 months ago

“Slow informing me a product I ordered was out of stock, never bothered sending the ones that were in stock. Leaving me short of gifts that I then had to go and purchase elsewhere and waiting for funds to be credited. Poor communication”

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Posted 6 months ago

Norton Barrie is rated 4.9 based on 6,805 reviews