“Excellent communication with me in regards to my order. wonderful delivery speed and very helpful fellow brought the barbecue around the back of the house and removed the pallet. My only suggestion is to state clearly somewhere on your website that 'significant assembly required'. had not expected as much of that. really like the barbecue.”
“Sat box was late coming. Bad communication about it. But when I emailed about it got a quick response. Delighted with my purchase. I would use North South again.”
“Very happy with the quality of the product, however, when doing a checkout, was told it would take 3 - 5 working days, and after 2 weeks, I had to ring the shop to find out where it was. It was delayed due to supplier issues, but I was never informed. Luckily, the package arrived 2 days before his birthday.”
“Purchased this steam cleaner which arrived promptly in a few days. Seems like a good sturdy machine but on opening was missing a grout tool that I understood from the website was included in the box. Having called to speak with customer services to query and on reading the manual, it looks as though that particular tool is not included in this model which was disappointing as it was listed on the product description on the NXS website. It was one of the reasons I chose this brand over a Karcher for shower grouting so be aware this won’t be in the box. Not a big deal obviously but was slightly disappointed. That aside, I used the machine on some kitchen tiles and it worked a treat so hopeful it will be a useful purchase.”
“Best prices for tvs I could find online. There was a slight delay with delivery but i contacted them and they let me know exactly what the issue was and the tv was delivered a few days after anyway. Would definitely buy from them again.”
“I purchase a Vax assuming it was like my old Dyson, it charged when I hung it up, so it is always charged
The vax has to have the battery removed to charge which means a 2nd battery would be required when it is flat.
Unfortunately north X south do not supply extra batteries”
“Item ordered was delivered quickly but no receipt was included and I had to contact northXsouth twice in order to get a copy of the receipt which I will need for guarantee purposes. Other than that, it was a straightforward and easy process to order the goods etc.
A piece of the plastic from the corner of the Air Fryer was broken off when I unpacked it from its box when it was delivered to me, but I was able to glue it back in place.”
