NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,641 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superbly quick delivery at a great price, definately worth more than 5 Stars for the service provided!”

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Posted 2 years ago

“Bought the Topo road running shoes for my son who is training for first half marathon. He says they feel great . Arrived quickly . Great service from Northern runner .”

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Posted 2 years ago

“Prompt delivery. Mountain Bear shoes were ideal for the muddiest XC ever!”

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Posted 2 years ago

“Quick efficient service, goods arrived exactly as ordered and in quick time. Will use again.”

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Posted 2 years ago

“Fantastic to find a choice of running shoes for people with wide feet. Very prompt service. Thankyou”

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Posted 2 years ago

“Super efficient delivery and great trainers. Thanks”

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Posted 2 years ago

“Ordered arrive quickly and was kept informed”

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Posted 2 years ago

“Great company to deal with, second time I have bought trainers in the last year - excellent delivery and aftersales service when having to change running shoes for a wider width.”

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Posted 2 years ago

“Excellent service. Good communication. Prompt delivery.”

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Posted 2 years ago

“Managed to get an item here that was out of stock everywhere else including the Hoka store. Quick delivery. Good price.”

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Posted 2 years ago

“verty quick delivery at a time when many other forms were making excuses about Christmas”

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Posted 2 years ago

“I believe this is the start of a great shoe. However , everything does not need to be so light. I need to feel the shoe on my foot. Not heavy, but a sense of some weight gives balance to my stride. I'm surprised the makes of these shoes don't sense the balance that a sense of weight has for your stride. you have gone too far in lightening things up/ Get real and you will be on your way to a great shoe. thanks John”

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Posted 2 years ago

“Made enquiry at shop about gift voucher for our son. Helpful staff member checked that our son ordered his shoes on line so we did same with gift voucher. This arrived quickly to be forwarded on . Friendly helpful service.”

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Posted 2 years ago

“Really pleased with running hat n gloves gd quality and arrived quick after I ordered them however the M/L was still very small I was lucky they fit but just!!!”

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Posted 2 years ago

“Tried to get these trainers for ages ,sold out everywhere ,only northern runner had them ,very happy man”

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Posted 2 years ago

“Great service, as always. The shoes were at a great price and arrived promptly. Unfortunately they were too big and the returns process was easy with an immediate refund.”

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Posted 2 years ago

“Great experience with my order from Northern Runner - will definitely buy from again!”

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Posted 2 years ago

“Had quick helpful advice beforehand. Running shoes arrived quickly. Will be going to them again.”

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Posted 2 years ago

“Order placed 20th Dec and delivered within 24hrs having been estimated for delivery post Christmas. Very impressed with the service and the Altra shoes are superb, thanks. Having found it difficult to find suitable wide fitting trainers in the past, these are perfect.”

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Posted 2 years ago

“Didn't order until Wednesday and they arrived in the Friday before Christmas. I wasn't expecting them before Christmas so I was very pleased with such fast delivery. Hubby was very happy x”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,641 reviews