NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 10,723 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 10,723 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 8th April 2024

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price for qualty trainers. Delivered promptly in perfect condition.”

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Posted 3 weeks ago

“Staff at Northern Runners have been excellent to deal with, very helpful and always respond quickly to my queries by email.”

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Posted 3 weeks ago

“I needed shoes with a wide toe-box, following injury. Good selection here, two pairs of Topos ordered (one trail, one road), arrived quickly and in perfect condition. Will definitely continue to use Northern Runner.”

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Posted 3 weeks ago

“Fast and effecient, Great service”

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Posted 3 weeks ago

“All good 👍”

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Posted 3 weeks ago

“Great service. Delivery was prompt and my new Hoka shoes fit perfectly :)”

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Posted 3 weeks ago

“Quick delivery, good price”

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Posted 3 weeks ago

“Very quick turnaround and good communication with the shop. Will use again.”

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Posted 3 weeks ago

“Simple to use, great value for money and fast delivery”

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Posted 3 weeks ago

“Im only an occasional buyer but have been treated really well with advice promptly given. Delivery is extremely quick. A great personal service”

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Posted 3 weeks ago

“Order receieved extremely promptly and good communication at all stages - highly recommended!”

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Posted 3 weeks ago

“Always rapid delivery and excellent support when required.”

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Posted 3 weeks ago

“Great running shoes, great seller, thanks”

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Posted 3 weeks ago

“Ordered Hoka trainers. An excellent service and received item extremely promptly.”

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Posted 3 weeks ago

“Excellent swift service. Great running shoes”

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Posted 3 weeks ago

“I had been recommended by my podiatrist to try a couple of pairs of trainers following a foot fracture and tear of one of my foot tendons. I purchased 3 different types of shoe from Northern Runner. However, each were not suitable for different reasons. I returned them in person to their store in Newcastle. I was refunded immediately and in addition to this, the guy I spoke to (I forget his name) looked at my feet and within 10 seconds was able to tell me what size and type of shoe would be ideal. I tried them on and he wasn’t wrong. The most comfortable fitting shoe I’ve ever had and I feel no pain when walking in them (unlike other footwear I own). It surprised me the guy found a shoe first time as I have such high arches and wide feet. I usually search for hours to find a decent shoe. The one I tried on was so good I’ve purchased an additional 2 pairs as Brooks don’t make them anymore. A massive thanks to the guy in there. Great customer service. I’ll not buy my shoes from anywhere else now!”