NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,010 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick delivery. Thankyou!”

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Posted 1 day ago

“A good service, shoes were delivered as promised. Excellent shoes”

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Posted 1 day ago

“Excellent company to purchase off. Bought a pair of Hoka trainers. Returned them twice as the sizing wasn't right. No problem at all for getting the right sizing. Definitely would purchase off them again. Also excellent communication. Thanks Northern Runner.”

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Posted 2 days ago

“Second pair of shoes I have purchased from NorthenRunner. On both occasions well packaged and swift service. As the shoes were not the most up to date the price was reduced and very good. Thanks.”

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Posted 2 days ago

“I was ready pleased with the experience I received from northern runner. They have the item that I wanted in stock I had been recommended to try Topo running shoes as the top box is extra wide. Northern runner had my fit in stock and dispatched my order quickly. I was impressed with the range of pavement options and particularly impressed that I didn't need to store my credit card number on the site. The running shoes arrived quickly with securely packaged and they received come returns sheet to included stop I highly recommend northern runner.”

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Posted 2 days ago

“Fast ship good prices and selection”

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Posted 2 days ago

“Very very good service. Beat New Balance direct website by 2 weeks in delivery and service. Definitely recommend ⭐⭐⭐⭐⭐”

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Posted 2 days ago

“Great choice of wide fit trainers and prompt delivery”

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Posted 2 days ago

“Good price, good information on product,good photos of product,quick delivery.”

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Posted 2 days ago

“Great service now on my radar for next pair of trainers great prices too Sadly the size I ordered was too small so had to return Many thanks Northern runner and will call in next time I m up therex”

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Posted 2 days ago

“Ordered Altra running shoes. Fantastic price and delivery was very quick. Kept me up to date with order. Have bought several things from Northern Runner, on line, and each purchase has been trouble free. Highly recommend.”

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Posted 2 days ago

“Delivery was quick, service was good from purchase to delivery and the price was great! Very pleased they had the shoe in my size and fit.”

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Posted 2 days ago

“Great products and prompt delivery.”

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Posted 2 days ago

“I had to return the shoes since they did not fit. The delivery and the return process was incredibly fast. I highly recommend this seller.”

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Posted 3 days ago

“I was very happy to find Northern Runner who had the Topo trainers I was looking for at a decently discounted price. They arrived the next working day, even though when I ordered it, it said it could take up to 5 days, and they were properly packaged, as described on the website. Luckily, they fitted perfectly, but it was good to know that if they did not, I could send them back.”

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Posted 4 days ago

“Competitive prices, good selection of stock and very prompt delivery.”

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Posted 4 days ago

“Excellent service - the sports shoes arrived very quickly and were exactly what I was after and at a very good price”

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Posted 4 days ago

“Always great service and good prices”

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Posted 4 days ago

“Product as expected and quick delivery. Excellent communication from the shop after I accidentally ordered the wrong size. They were quick to help me out. Would buy again definitely, especially as prices were cheaper than direct from brand!”

Helpful Report

Posted 4 days ago

“After a lot of research, I settled on a pair of trail running shoes and a pair of road running shoes. Both Altra, and at a great price. The website was easy to negotiate and I was kept informed when the shoes had been dispatched and when they were die to arrive. I live in the Outer Hebrides, and are very rarely offered free delivery on anything. I expected to have had to pay postage, but no!!! Free delivery!!! The whole buying experience from Northern Runner has been extremely positive and will definitely purchase from them in the future”

Helpful Report

Posted 4 days ago

NorthernRunner.com is rated 4.9 based on 16,010 reviews