NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,349 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th June 2025

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy .”

Helpful Report

Posted 6 years ago

“The shoes were dispatched quickly and purchase was easy - sadly as they are knitted uppers they are tight accross the widest part of my feet (Ladies Altra running shoe) so not comfortable. I had to pay for return postage. I would shop again as I am impressed by the choice and selection but not online, only in store.”

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Posted 6 years ago

“Arrived safe and sound Look and feel good Spent 1st 4 days walking in them to get use to the 0 drop. Calf n shins feel stretched. still not sure about the stoneguard but will try them for a while Looking forward to trails in them”

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Posted 6 years ago

“Excellent customer service. Although disappointed that the trainers were not wide enough. However a refund was quickly processed.”

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Posted 6 years ago

“Good service, quick follow up when they didn’t have the shoe color I ordered, so no delay to shipping. I would recommend them”

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Posted 6 years ago

“Odered came on time. Good regular updates”

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Posted 6 years ago

“Great service. Good prices”

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Posted 6 years ago

“Product at good price, delivered on time”

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Posted 6 years ago

“very comfortable to exercise in and very lightweight”

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Posted 6 years ago

“Best price on the internet and free delivery - very happy with my new gloves, perfect for driving in!”

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Posted 6 years ago

“I found the service good. The item I ordered turned out to be unsuitable and was returned. I received an immediate refund. No problems.”

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Posted 6 years ago

“good service”

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Posted 6 years ago

“Trainers are perfect and order went smoothly.”

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Posted 6 years ago

“Sorry, but this was a gift so I can't actually speak to it. I know that it arrived and has been used.”

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Posted 6 years ago

“I'm going to exercise tomorrow. Shoes and clothes will be tested. Here is Korea. It's your first purchase from NorthernRunner.com. I was worried that shipping would take a long time. But it was shipped in a short period. I did not have the "Country" information in my purchase options You have added a "Korea" country from your place of purchase. I like it when I wear shoes. The pants are coated with a waterproof inner front. I think it will prevent the cold wind well. I am new to the inov-8 product. Thank you.”

NorthernRunner.com 4 star review on 28th December 2018

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Posted 6 years ago

“Good selection of shoes, even for my size 13 boats.”

NorthernRunner.com 4 star review on 15th November 2018

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Posted 6 years ago

“Great shoes, arrived as expected and fit well out of the box.”

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Posted 6 years ago

“Very efficient service. Packaging, delivery and communication good. Sadly product was not as expected and had to return”

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Posted 6 years ago

“Good price, quick delivery”

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Posted 6 years ago

“Expensive overseas delivery. Arrived couple of days early. Everything went v smoothly.”

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Posted 6 years ago

NorthernRunner.com is rated 4.9 based on 13,349 reviews