NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,986 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,986 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 24th October 2025

Gary Jones

Reg C

NorthernRunner.com 5 star review on 24th August 2025

Becky Silver

NorthernRunner.com 5 star review on 25th July 2025

Jennifer Harding-Kirk

NorthernRunner.com 5 star review on 13th June 2025

Elizabeth Mallett

NorthernRunner.com 5 star review on 25th May 2025

Anne Youngman

173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as usual. Quick delivery and good choice of shoes.”

Helpful Report

Posted 1 week ago

“Ordered a pair of Hoka’s in pink! For my daughter they arrived quickly and she loves them.”

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Posted 1 week ago

“Really good to be able to support a small business. Good website and swift delivery. It would have been good to know that inov-8 have changed their width settings before I bought a pair had then had to return them because they were too narrow - info like that on the website would be super useful for people like me who have no running shops nearby. Helpful staff with recommendations of other varieties to try. Don't know whether I'll buy an unknown yet as losing a fiver a shot for returns is a pain.”

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Posted 1 week ago

“A great service , quick delivery and good value 👍”

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Posted 1 week ago

“Came quickly. Happy with item”

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Posted 1 week ago

“Good price, fast and free delivery. Will definitely use again.”

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Posted 1 week ago

“The order arrived more quickly than I can run!”

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Posted 1 week ago

“All good, as described”

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Posted 1 week ago

“New Hoka trainers for my husband. Excellent fit and comfort for wide feet and the support and stability is great for his bad knees.”

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Posted 1 week ago

“Bought a mens ron hill running top. Good value and very speedy delivery. Excellent service”

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Posted 1 week ago

“Good price. Quick delivery. Excellent customer service experience”

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Posted 1 week ago

“Very good choice of articles and good prices, free, prompt delivery. Excellent service”

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Posted 1 week ago

“Excellent service, comparable pricing. Definitely would buy from this company again”

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Posted 1 week ago

“Great service, speedy dispatch”

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Posted 1 week ago

“Fabulous service - great prices”

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Posted 1 week ago

“Fantastic service. Trainers were quick to come, perfect condition. Unfortunately, they were too big but the returns process was quick and efficient. Would definitely buy from them again. Recommend the”

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Posted 1 week ago

“Very good quality...arrived safely ... Very pleased with everything thank you ....”

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Posted 1 week ago

“Great service at a reasonable price”

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Posted 1 week ago

“Second pair of Brookes trainers bought from NorthernRunner and they are again in perfect condition and arrived promptly. Best price I could find anywhere. Many thanks.”

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Posted 1 week ago

“I ordered two pairs of shoes that I had to return, before third time lucky returning to my old favourite, Altra Lone Peak. Each time I ordered, the shoes arrived within 2 days, even on the standard postal rate. When I returned them, the refund notification was instant, as soon as they were received. I really can't fault this seller for efficiency. Northern Runner are now my preferred supplier, every time.”

Helpful Report

Posted 1 week ago

NorthernRunner.com is rated 4.9 based on 13,986 reviews