“This morning as arranged, Ronnie came to fit our stairlift. He was very friendly, professional and efficient He worked tidily and quickly, hoovering up as required after drilling a hole through the wall. He demonstrated the stairlift comprehensively and made sure my partner was able to operate it easily. Nothing was too much trouble. With employees like Ronnie and the very competitive price we have been charged for the rental on this appliance, I would have no hesitation in recommending Norfolk Stairlifts to any future customers”
“Can't fault the professional service supplied by this company. Choice of products (to buy or rent). Supplied/fitted within 2 weeks from first point of contact.”
“It was all left to my wife to deal with as I was in hospital, and Barry who came to install the lift was very pleasant and helpful on the instructions and demonstration to how to work the stair lift. I am satisfied to his workmanship and how neat he was with hiding the cables. First class job thank you, and highly recommend your company as to no high pressure sales at anytime.”
“We needed a stairlift fairly quickly after my husband had a fall on the stairs. Norfolk stairlifts answered my query quickly and arranged to visit us. Richard explained the options to us clearly and gave us a provisional date for installation just one week later. Kieran did the installation and worked quietly and tidily. He explained how to operate it and my husband was able to try it out.
All very efficient and straightforward. Thank you”
“We needed a stair lift for my dad after moving into a new property. Norfolk Stairlifts were able to come and give us full details and a quote promptly. They explained everything clearly and were able to fit the stairlift very quickly. Everyone we dealt with was very helpful and friendly and I wouldn't hesitate to recommend them.”
“I would highly recommend this company. Surveyor Richard Minns was professional, efficient and friendly. After the quotation, manager Nick respected our request to hang back until a decision for purchase and installation had been made. Carol kept communications open and clear. Installation was at least a week sooner, as we had hoped, than projected even though the stairlift chosen came from the Netherlands. Installation by Richard and a technician went very smoothly and they overcame all hitches calmly and knowledgeably. We have no experience yet of aftercare service but I am sure from other reviews that it will be swift and efficient.”
“Extremely helpful right from initial meeting to installation. Much cheaper and not at all pushy like some of their competitors. The stairlift is an absolute god send
. .Thankyou.”
“Can't fault the service and professionalism of all the staff. From first contact, visit to showroom and the installation of the stairlift. At all stages the options and the process was clearly explained and there was no sales pressure. Always happy to answer questions and repeat information as required.
Thoroughly happy to recommend!”
“Really pleased with my stairlift and the whole buying experience from start to finish was very enjoyable everyone was very helpful, respectful and nothing was too much trouble even the after sales service is can’t would highly recommend thank you”
“Very pleased with the purchase & installation of my stair lift.
Despite two breakdowns during the first ten days the service and prompt repair was excellent.”
“Needed stairlift quickly after my mum came out of hospital following a hip operation. They were very friendly on the phone, came out the next day to measure up and fitted it 2 days later. The fitters were also very nice. No problems with stair lift either.”
