“From Sam the CEO to Ronnie the Installer the service given was excellent. We were treated as valued customers throughout. The workmanship was first class and instructions on how to use the stairlift were clear and precise. Well worth the money paid.”
“This is an excellent company to deal with. Every member of staff i spoke to was a genuine pleasure to deal with. They were always on time, efficient and knowledgeable.
They gave me a single straight price without any nonsense and every time frame was accurate and realistic.
I wholly recommend using them.”
“Can’t fault them from start to finish, very friendly and professional and I never felt pressurised into buying their product.
They were always on time and I never felt rushed. Would definitely recommend them .”
“The stairlift was put in for my Dad (94yrs) following a stay in hospital. He has open tread, uneven depth stairs but Richard surveyed them and successfully had a lift put in by Ronnie. The whole team were amazing, nothing was too much trouble. The day he moved in I had issues getting it running, but Sam, the on call engineer talked me through it.
Fabulous people and perfect service, I totally recommend them. Thank you for making Dad’s (and my) life so much better. Esther Bortz”
This is such a lovely video of your dad thank you for sharing!
On behalf of the whole Norfolk Stairlifts team, we are glad the lift has made a difference in both yours and your dad's lives, its why we do what we do and its always lovely to hear how our stairlifts are making a real difference.
Many Thanks,
Isabella
“Responsive and efficient service. My order required precise and detailed planning because of space constraints, and the installation was carried out with precision and efficiency. Courteous and attentive staff support throughout.”
“Everything was fine. Surveys were undertaken prior to placing order.
We did not about the company nor the showroom until our son saw it advertised in a field close to the Norwich southern bypass. We were able to try out several different stairlifts in the showroom which is just as well as the one we first chose would not have worked with the limited width of the stairs. A second visit was most useful..”
“I could not recommend Norfolk Stairlifts any more highly. From our initial telephone enquiry to the eventual installation and hand over by Barry and Ronnie the service that we received was never less than exemplary. I must thank Richard for his friendly advice during the initial survey, Sam for the warm welcome and freely sacrificing his precious time when we brought my 95 year old mother through to the showroom, Nick for his thorough and accurate technical survey, and last but not least, Carol, for always being the friendly voice on the end of the telephone.”
“Love my stairlift. It was ordered and fitted in a couple of weeks, and was fitted very professionally as well. The stairlift is easy to use. So glad I chose Norfolk Stairlifts.”
“Excellent services provided by the complete team, from my original enquiry, followup, installation and After-Sales care. Well done everyone who assisted me in making the correct decision to select Norfolk Stairlifts as my supplier. Well done everyone.”
“We took our time to purchase this product due to hospitals stays, the cost never changed.
NS were happy to assist in everyway possible, two demos and advice concerning installation. On installation day your installers work was fantastic, clean, tidy and polite. Now, two months on we realise how much we needed the stairlift and fell reassured that if anything goes wrong, we can talk directly with the company and not via a call handling centre.
Thank you Norfolk Stairlifts.”
“Stairlift been in situ for two weeks and am delighted. All staff involved were helpful, knowledgeable and ensured I felt happy with my choice. Contacted the company as had excellent recommendations from previous user, with good comments about any after sales service required.”
“Booked in on phone had one fitted and they took the old one away very impressed we chose to rent we suit mum . We are very pleased with the service we got.”
“From start to finish I was made to feel completely at ease with the process. Very professional visit to my home to measure up and my options were made clear and easy to understand. No pressure put on me and various ways to pay very happy!
The installation was also carried out in the same professional manner. Didn't take too long and everything was left clean and tidy. Installer completely explained all the operations of the lift with of course a full demonstration. Very happy with the results. Would recommend this company to anyone.”
“From the initial call, they came to my house, talking me through the process and options with no hard sell. I went to their showroom trying the recommended product which I purchased at a very reasonable price in comparison to other quotes. The engineer installed it in 4 hours, no mess and demonstrated how to work it. I can confidently recommend this company.”
