“Richard impressed both of us when we first visited Hingham so we asked him to survey a property in Norwich that we were hoping to purchase.
We were unable to buy the Norwich property due to 'Grenfell tower' legislation problems and we ended up buying in Wroxham. Richard again impressed us with his survey and recomendations.
The subsequent installation was carried out as we had come to expect with care and full explanation of how to opperate the two stair lifts.
We could not have purchased a 3 story property without stair lifts as Nigel has very damaged lungs and the effort of climbing a set of stairs causes rapid exhaustion and coughing. The bonus is that Ann is also using both stair lifts as she is having difficulty with the effort needed to climb stairs.
We now have a brillient property , waterside on the Bure at Wroxham with its own mooring and no boat - we had a boat on the Broads for over 30 years - paying for a mooring, thats life!
Brilliant company, brilliant products but most important Brilliant people.
100% recomendation to anybody - oh and I should mention 'Sam the boss', he saw us early at short notice and has obviously created all this in his own image and his opinion of how customers should be treated.
Nigel & Ann B-Q
Please feel free to use our comments to any prospective customers, nobody should be left in any doubt about buying from your company!”
“We chose Norfolk Stairlifts because previously a relative had a good experience with them.
We had a very comprehensive and informative survey and installation came very quick.
Installation was very efficient despite an electrical problem and the stair lift has made a
great deal of difference to me.”
“Fantastic from Measuring up. Pricing and all the advise from the start and too the installation. Brilliant staff and Company. Highly recommend. Thank you. Now my Dad can get safely back upstairs.”
“We’ve had the pleasure of working with Norfolk Stairlifts on two separate installations—one at our offices and another at our visitor centre—and we couldn’t be happier with the service provided. From the initial quotation through to the final installation, the entire process was smooth, professional, and completely stress-free.
The stairlifts have made a significant difference, allowing both staff and visitors to access areas of our buildings that were previously difficult to reach. Their team was knowledgeable, courteous, and efficient throughout, and the quality of the work speaks for itself.
We highly recommend Norfolk Stairlifts.”
“Amazing service. I contacted them on a weekend and they got back to me on the Tuesday. The stairlift was installed on the Friday. I cannot thank the company enough for the quick response.”
“Very professional service from enquiry to completion. They supplied and fitted a reconditioned stairlift in my father’s house. He is now happily using the upstairs of the house again and is very happy with what has been done and pleased with his stairlift. First class service would recommend.”
“I ad a really good experience with Norfolk Stairlifts right from the first engagement. No hard sell. A consultative sale where they explained all the pros and cons and options that I had. The installation went smoothly and was done in half a day. We are pleased with lift and the extra freedom it has given us at home.”
“From first contact to installation everything was communicated and carried out professionally ,with everything explained clearly without any pressure”
“Very professional and not pushy about getting the sale. Offered the best option for us.
Installed and all aspects of the chair well explained.
Would definitely recommend”
“Over the moon with the stairlift also the care and help from all the staff at Norfolk stairs lift what an amazing team Thank you all for help Linda Williams”
“New chairlift installed very quickly so I could escape hospital, works well thank you. Staff helpful and knowledgeable. Small prob with footrest corrected quickly. Good that they’re local, happy to recommend.”
“Norfolk Stairlifts were unbelieveably helpful in assisting me through the selection prossess. Their honest comparisons between the available systems was refreshing and helped my final decision. At the time of choosing, my wife was still in hospital but due for discharge within days. Norfolk Stairlifts stepped up and installed the stairlift within days and within 24 hours of my wifes arrival home. The friendly engineer arrived at 10 am sharp and left at 2pm. The whole process was made so easy for me maily due to their representative, Richard.”
“The installation of the stairlift was made very easy and in time for my parents to come home from respite care. The engineer was very thorough and friendly. The company responded very quickly to any queries that we had. I would highly reccomend Norfolk Stairlifts.”
“Having a stairlift has made my life so much more manageable. I cannot speak highly enough of the team who installed the lift and would not hesitate to recommend them. Knowing I can rely on your help if needed. Thank you once again.”
“From the word go very knowledgeable, no pressure to buy. Took into account our needs.
Kieran was cheerful and a neat worker. Very thorough when there was a slight problem.
All resolved. Then we needed a call-out within days and again dealt with quickly and pleasantly.
Carol very pleasant when it came to pay Thankyou.
Have already recommended you to a friend who is now also getting a stairlift from you.
We feel confident for the future.”
“What a brilliant company. They came on time and got on with the job. The stairlift was checked out for any problems and that the stairlift was safe to be installed.
How great for my husband to be able to get out in his wheelchair with the aid of this chairlift..
I cant recommend them enough. Thank you Norfolk Stairlifts.”
