Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.94

4.9 Rating 322 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

4.9

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 24th December 2024

Sam Williamson Re Mrs Wood

Norfolk Stairlifts 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

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“Very efficient service -- the stairlift quickly and smoothly installed. I am very pleased with its function.”

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Posted 1 year ago

“Excellent product and everyone included thank you”

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Posted 1 year ago

“Can't fault the professional service supplied by this company. Choice of products (to buy or rent). Supplied/fitted within 2 weeks from first point of contact.”

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Posted 1 year ago

“It was all left to my wife to deal with as I was in hospital, and Barry who came to install the lift was very pleasant and helpful on the instructions and demonstration to how to work the stair lift. I am satisfied to his workmanship and how neat he was with hiding the cables. First class job thank you, and highly recommend your company as to no high pressure sales at anytime.”

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Posted 1 year ago

“We needed a stairlift fairly quickly after my husband had a fall on the stairs. Norfolk stairlifts answered my query quickly and arranged to visit us. Richard explained the options to us clearly and gave us a provisional date for installation just one week later. Kieran did the installation and worked quietly and tidily. He explained how to operate it and my husband was able to try it out. All very efficient and straightforward. Thank you”

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Posted 1 year ago

“Good service good price and friendly and well presented people both installers and sellers”

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Posted 1 year ago

“Excellent advice and service. The stairlift has opened up access to the whole house again!”

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Posted 1 year ago

“We needed a stair lift for my dad after moving into a new property. Norfolk Stairlifts were able to come and give us full details and a quote promptly. They explained everything clearly and were able to fit the stairlift very quickly. Everyone we dealt with was very helpful and friendly and I wouldn't hesitate to recommend them.”

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Posted 1 year ago

“I’m happy with mine, a difficult staircase but a very unique lift,”

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Posted 1 year ago

“Wonderful job, nice people, quick delivery and fit. Pauline and Mike Lloyd Barry fitted our lift many thanks”

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Posted 1 year ago

“We are very satisfied with the installation and working of the stair lift.”

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Posted 1 year ago

“I would highly recommend this company. Surveyor Richard Minns was professional, efficient and friendly. After the quotation, manager Nick respected our request to hang back until a decision for purchase and installation had been made. Carol kept communications open and clear. Installation was at least a week sooner, as we had hoped, than projected even though the stairlift chosen came from the Netherlands. Installation by Richard and a technician went very smoothly and they overcame all hitches calmly and knowledgeably. We have no experience yet of aftercare service but I am sure from other reviews that it will be swift and efficient.”

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Posted 1 year ago

“Extremely helpful right from initial meeting to installation. Much cheaper and not at all pushy like some of their competitors. The stairlift is an absolute god send . .Thankyou.”

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Posted 1 year ago

“Can't fault the service and professionalism of all the staff. From first contact, visit to showroom and the installation of the stairlift. At all stages the options and the process was clearly explained and there was no sales pressure. Always happy to answer questions and repeat information as required. Thoroughly happy to recommend!”

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Posted 1 year ago

“Really pleased with my stairlift and the whole buying experience from start to finish was very enjoyable everyone was very helpful, respectful and nothing was too much trouble even the after sales service is can’t would highly recommend thank you”

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Posted 1 year ago

“Very pleased with the purchase & installation of my stair lift. Despite two breakdowns during the first ten days the service and prompt repair was excellent.”

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Posted 1 year ago

“Needed stairlift quickly after my mum came out of hospital following a hip operation. They were very friendly on the phone, came out the next day to measure up and fitted it 2 days later. The fitters were also very nice. No problems with stair lift either.”

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Posted 1 year ago

“Great service from start to finish. Richard very helpful in discussing all the various options and explaining the difference with no pressure to place an order. Delivered and installed exactly as promised. Can't fault the service. Thank you very much.”

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Posted 1 year ago

“What a service. Surveyed one week installed the next. Wonderful.”

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Posted 1 year ago

“So pleased that we chose Norfolk Stairlifts! I found them to be a highly professional company with a wonderfully caring team! Richard/Surveyor, Ronnie/Installer, Nick and the whole team in the office! Nothing is too much trouble and the confidence we have in Norfolk Stairlifts is priceless! This is a genuine review from a very happy and relieved customer! Thank you!”

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Posted 1 year ago

Norfolk Stairlifts is rated 4.9 based on 322 reviews