Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.94

4.9 Rating 298 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

4.9

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

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“I would like to thank Sam and his team for all your patients ,understanding and hard work you all put into delivering the perfect answer to my needs in difficult circumstances.The stair lift not only works well it looks good as well which in todays houses it's nice to think we can have something that is pleasing to the eye as well. So a big thank you for your outstanding care. I wish you all a very happy Christmas and a healthy and prosperous New Year. Maureen Harris”

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Posted 2 days ago

“We are delighted with our new Brooks stairlift. From our initial telephone enquiry with Carol, to Richard visiting to do a survey and Barry doing the installation, everything took less than two weeks. Thank you and full marks for such an impressive, efficient and courteous service.”

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Posted 2 days ago

“I was very satisfied with your service”

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Posted 1 week ago

“Very pleased, from order to installation was only a few weeks, was fitted with the modicom of fuss, quickly and effectively.”

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Posted 2 weeks ago

“Highly recommended they acted so fast for me as my husband was due out of hospital if I had a stairlift within a week all fixed thankyou so much 💓”

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Posted 2 weeks ago

“Very courteous and satisfactory service from sales, measuring and installation. Lift is working well and is a godsend.”

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Posted 1 month ago

“Prompt appointment to view products ordered and dtt we hovered as stater Great employees”

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Posted 1 month ago

“Excellent service from the time we had an estimate till the end of the installation.”

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Posted 1 month ago

“Very efficient service. Pleased with product and installation.”

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Posted 1 month ago

“Richard came to the house for a free estimate and to check which stair lifts we could have, Richard was very helpful and we visited the show room to try some stair lifts out. They gave us lots of options so that we had the best lift for us. Very helpful in all our queries and Installed within a few hours and a good guarantee and a service included. it's been a life changer having this installed, wish we had done it sooner. Highly recommend.”

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Posted 1 month ago

“My wife found dealing with Norfolk Stairlifts easy and very helpful. Installation was completed in a short timescale and installation carried out as we requested. Now home from hospital I have bruising the lift which is easy tho operate. Norman Harris.”

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Posted 2 months ago

“Absolutely fantastic company to deal with. They’ve looked after my Nan brilliantly since finding them. Nan has recently upgraded to a new stairlift and would only go with Norfolk Stairlifts due to their honest and reliable service.”

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Posted 2 months ago

“Excellent servoice throughout from meeting with Richard who explained all the options in great detail, no pushy sales talk to having the stairs;ift installed by Kieren who again could not have taken more care than he did. He explained all the operation to us and supervied my husband's test lift. We are very very pleased and would thoroughly recommend Norfolk Stairlifts and in particular the 2 gentlemen we met.”

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Posted 2 months ago

“Excellent service and installation. Stairlift arrived on time and installed very profesionally by your fitter. Instructions very comprehesive. All in all a very competent service and would recommend the company to anyone who is thinking about having a stairlift installed. Would be happy to show any of your potential customers our installed lift.”

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Posted 2 months ago

“Friendly professional service. I would certainly recommend Norfolk Stairlifts.”

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Posted 2 months ago

“The service from Norfolk Stairlifts was excellent! During my enquiry I was able to arrange a home visit by an Engineer. Richard was able to attend within 7 days to carry out his site survey and advise me of the options available. He made the whole process very straightforward, we arranged to visit the showroom in Hingham the following week to try out the options which would best fit my needs. Kieran installed the stairlift 7 or 8 days after I placed my order, the whole process was much easier than I'd expected and at a very reasonable price.”

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Posted 3 months ago

“Make Norfolk Stairlifts your first choice when you are considering a stairlift. You will be guided in the right direction at all points, and your personal circumstances taken into account. It's very useful to see the various types and models and even get to try them out in their wonderful showroom. On the day of installation the fitter arrived bang on time, did a wonderful job and couldn't have been more helpful. Four hours, one cup of tea, and apart from the stairlift, you wouldn't know anyone had been!”

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Posted 3 months ago

“Excellent service throughout, from the no pressure initial meetings with the sales team to the courteous installation team to dealing with the accounts team. Great service.”

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Posted 3 months ago

“From our initial enquiry to finished installation our experience was great. Time and care was taken to help us understand what would work best in our slightly unusual setting (very low rise exterior position) and a site visit arranged to check details. Every care was taken to ensure we got what we needed. No hard sell, just good advice based on expertise gained from years of experience in this field. Installation was prompt, clean and efficient and Mum was able to practice using the stairlift before she 'went solo'. We would have no hesitation in recommending Norfolk Stairlifts. There are many larger companies, but we felt we had a bespoke service from start to finish which was outstanding.”

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Posted 3 months ago

“Very pleased with the service received. My dad says it's excellent and has helped him enormously to gain his confidence again.”

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Posted 3 months ago

Norfolk Stairlifts is rated 4.9 based on 298 reviews