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Norfolk Stairlifts Reviews

5.0 Rating 432 Reviews
100 %
of reviewers recommend Norfolk Stairlifts
Read Norfolk Stairlifts Reviews
Norfolk Stairlifts 5 star review on 31st January 2026
Mrs Eden
Norfolk Stairlifts 5 star review on 24th December 2024
Sam Williamson Re Mrs Wood
Norfolk Stairlifts 5 star review on 29th August 2024
Mrs Phillips
Norfolk Stairlifts 5 star review on 24th May 2024
Mr & Mrs Gorman
Norfolk Stairlifts 5 star review on 24th May 2024
Mr & Mrs Gorman
Norfolk Stairlifts 5 star review on 6th February 2024
Mr & Mrs Amos
Norfolk Stairlifts 5 star review on 11th September 2023
Mr & Mrs R
1
Anonymous
Anonymous  // 01/01/2019
“I have used Norfolk Stairlifts in the past and found I had an excellent service. This is why I've used them again and nothing has changed, still the helpful advice and trouble free installation. Thank you. Mrs Jefferies, 32 Peacocks Close, Cavendish, Suffolk.”
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Posted 2 weeks ago
“We are very pleased with the service we had from Norfolk Stairlifts. All the staff we met were pleasant and courteous. Richard explained everything involved and Barry gave us a clear explanation of how to operate the Stairlifts and promised to return if we needed further help. We are happy to recommend them.”
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Posted 2 weeks ago
“Very pleased with the product and with the staff who were very helpful”
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Posted 3 weeks ago
“Kieran was very polite and friendly. His standard of work was meticulous. Very neat, clean and tidy”
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Posted 1 month ago
“Staff lovely. Installation quick and efficient. The price of my rented stairlift extremely competitive. A great company to deal with. Other companies told me my staircase was too narrow. Norfolk Stairlifts made it fit. I can now zoom! upstairs whenever I wish. I will certainly recommend .Thank you all.”
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Posted 1 month ago
“Excellent service They arrived early fitted the stairlift with no problems Operative was bright & cheerfull & everything went to plan the stairlift itself is brilliant & has really taken pressure off me thank you”
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Posted 1 month ago
“We chose this company on the recommendation of a friend. They were very helpful from the visit for the quote, the opportunity to try out the model in the showroom through to the professional and efficient installation by Kieran, who made sure we were competent at using it before he left. The only complaint my husband has is that he finds the armrests are a little stiff to move up and down.”
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Posted 1 month ago
“Everything they promised, happened.”
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Posted 1 month ago
“Outstandingly the most professional team. From booking arrangements through to a personal visit by Richard where all aspects of the service were outlined in detail. Installation by Kieran? Was detailed with no issues: tidy a real professional.”
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Posted 1 month ago
“Great service from start to finish”
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Posted 1 month ago
“Very nice my disabled wife is getting better using the stairs lift”
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Posted 2 months ago
“From Sam the CEO to Ronnie the Installer the service given was excellent. We were treated as valued customers throughout. The workmanship was first class and instructions on how to use the stairlift were clear and precise. Well worth the money paid.”
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Posted 2 months ago
“This is an excellent company to deal with. Every member of staff i spoke to was a genuine pleasure to deal with. They were always on time, efficient and knowledgeable. They gave me a single straight price without any nonsense and every time frame was accurate and realistic. I wholly recommend using them.”
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Posted 2 months ago
“Can’t fault them from start to finish, very friendly and professional and I never felt pressurised into buying their product. They were always on time and I never felt rushed. Would definitely recommend them .”
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Posted 2 months ago
“The stairlift was put in for my Dad (94yrs) following a stay in hospital. He has open tread, uneven depth stairs but Richard surveyed them and successfully had a lift put in by Ronnie. The whole team were amazing, nothing was too much trouble. The day he moved in I had issues getting it running, but Sam, the on call engineer talked me through it. Fabulous people and perfect service, I totally recommend them. Thank you for making Dad’s (and my) life so much better. Esther Bortz”
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Posted 2 months ago
This is such a lovely video of your dad thank you for sharing! On behalf of the whole Norfolk Stairlifts team, we are glad the lift has made a difference in both yours and your dad's lives, its why we do what we do and its always lovely to hear how our stairlifts are making a real difference. Many Thanks, Isabella
Posted 2 months ago
“Responsive and efficient service. My order required precise and detailed planning because of space constraints, and the installation was carried out with precision and efficiency. Courteous and attentive staff support throughout.”
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Posted 2 months ago
“Everything was fine. Surveys were undertaken prior to placing order. We did not about the company nor the showroom until our son saw it advertised in a field close to the Norwich southern bypass. We were able to try out several different stairlifts in the showroom which is just as well as the one we first chose would not have worked with the limited width of the stairs. A second visit was most useful..”
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Posted 2 months ago
“I could not recommend Norfolk Stairlifts any more highly. From our initial telephone enquiry to the eventual installation and hand over by Barry and Ronnie the service that we received was never less than exemplary. I must thank Richard for his friendly advice during the initial survey, Sam for the warm welcome and freely sacrificing his precious time when we brought my 95 year old mother through to the showroom, Nick for his thorough and accurate technical survey, and last but not least, Carol, for always being the friendly voice on the end of the telephone.”
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Posted 2 months ago
“Very happy with their service absolutely perfect and fitted perfectly by the engineer first class.”
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Posted 3 months ago
“Love my stairlift. It was ordered and fitted in a couple of weeks, and was fitted very professionally as well. The stairlift is easy to use. So glad I chose Norfolk Stairlifts.”
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Posted 3 months ago
Norfolk Stairlifts is rated 5.0 based on 432 reviews