“Very happy with my stair lift. The pre-sales team were friendly and answered all my questions without any pressure. Delivery and fitting were much quicker than I expected, and the installers were polite and helpful. I can now get upstairs, which I wasn't able to do before. Happily recommend!”
“Following our enquiry Richard came to the house and fully explained the stairlift and what was involved. We subsequently visited the showroom where it was demonstrated and our questions were answered fully and efficiently by Sam. The installation went smoothly by Ronnie, who went through how to use it very efficiently and we are now able to get upstairs without any problems. We would not hesitate in recommending this company to anyone who requires a stairlift.”
“We visited this company and were given a superb demonstration in their showroom of all makes of lift and able to ride on them. Having arranged the purchase, the lift was installed in less than a week witjh instalation taking 4 hours, and both of us having instruction on using the lift. We have been using the Platinum Ergo straight stair left for 2 months, Norfolk stairlifts have also provided a two year guarantee including a free service in the first 12 months. This stairlift has made access so much easier throughout the whole house. I would recommend Norfolk stair lifts to any future purchasers. An excellent list and very good value for money. Lesley Clubb.”
“My parents are extremely pleased with their stairlift, the process of choosing and fitting the lift was made very efficient and easy for them. They were impressed by the fitting and the quality of the product. It has transformed their daily mobility. Thank you.”
“Excellent quality stairlift. Carefully explained options to us so we could make our choice. No pressure. Very respectful of the property during installation. Highly recommended. Thank you Kieron.”
“It was easy to arrange for Richard to see us to discuss different options and he was very helpful and explained things really well.
When we went to the showroom to look at and try the stairlifts, Sam was equally helpful and informative.
From looking at the showroom to installation was one week, which we think is very quick.
The installation was carried out by Kieron, who was very efficient and peofessional.
The stairlift is easy to use and suits our needs perfectly.
We would have no hesitation in recommending this company to friends and family.
An excellent job, from start to finish at a reasonable cost.”
“From the first call to the installation we felt that we were in capable hands of a team that really cared that we had the best solution to meet our needs. Richard Minns took great care to ensure Dad (who is profoundly deaf) understood all the options. They didn’t add on unnecessary charges but quickly delivered a premium product (a Platinum Ergo). The installer (Ronnie Smallwood) was polite and careful and the stair lift fits in so well - it’s not obstructive at all. It was all done in a a couple of weeks and has made life so much easier. It’s quiet, smooth and efficient.
Compared to other outfits that we contacted online/on the phone these guys had a showroom we could go and see the choices. We have no hesitation recommending this firm and this stairlift.”
“Norfolk Stairlifts was recommended to us by the inlaws of our son.
We are pleased we followed their advice because:
They listened to our needs and suggested different solutions.
They were not pushy in any way.
Right from the beginning we were told what the costs were going to be and we
were giving the time to make up our minds and to decide.
The installation was done quick , with care , efficient and tidy.
After this time was taken to explain how the lift works.
All in all well worth the 5 stars !”
“From the person who explained fully the choice of stair lifts to the man who
installed it and made sure we understood the controls and after service.
We found the whole experiance faultless and would thoroughly recommend
this company for their profesionalism”
