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Norfolk Stairlifts Reviews

5.0 Rating 327 Reviews
99 %
of reviewers recommend Norfolk Stairlifts
5.0
Based on 327 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Norfolk Stairlifts Reviews
Norfolk Stairlifts 5 star review on 24th December 2024
Sam Williamson Re Mrs Wood
Norfolk Stairlifts 5 star review on 29th August 2024
Mrs Phillips
Norfolk Stairlifts 5 star review on 24th May 2024
Mr & Mrs Gorman
Norfolk Stairlifts 5 star review on 24th May 2024
Mr & Mrs Gorman
Norfolk Stairlifts 5 star review on 6th February 2024
Mr & Mrs Amos
Norfolk Stairlifts 5 star review on 11th September 2023
Mr & Mrs R
Norfolk Stairlifts 5 star review on 9th December 2020
Mrs Watson
Anonymous
Anonymous  // 01/01/2019
Very pleased with the installation, all members of Norfolk Stairlifts I had dealings with were most professional
Helpful Report
Posted 5 months ago
Good prompt and effective service. Good value too!
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Posted 1 year ago
We needed a stairlift fairly quickly after my husband had a fall on the stairs. Norfolk stairlifts answered my query quickly and arranged to visit us. Richard explained the options to us clearly and gave us a provisional date for installation just one week later. Kieran did the installation and worked quietly and tidily. He explained how to operate it and my husband was able to try it out. All very efficient and straightforward. Thank you
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Posted 1 year ago
Working ok worried about chafing noise when coming down, cover on the seat above track does not appear to be completely in place
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Posted 2 years ago
Thank you for bringing this to our attention. Having sent out an engineer on the same day, I’m pleased we were able to confirm all is well with your stairlift and we have stopped the slight noise by applying a little lubrication to the charging contact. Don’t forget you’re covered by our comprehensive guarantee for 2 years. Just call if you need us! The Norfolk Stairlifts Team.
Posted 2 years ago
I have MND with both legs largely out of use. Our house is on a number of levels so we have had 2 stairlifts fitter (Otto Air 3000’s). These have transformed my ability to get round the house: otherwise l would have been marooned in one part of the house. Norfolk Stairlifts service has been very good and supportive. Thank you.
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Posted 2 years ago
We had otolift two fitted .very good but seat could be a bit bigger as i am a large man and seat belt holder digs into me.
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Posted 2 years ago
It took me a while to get used to it as I felt that the installer didn’t give me enough time to practice. He seemed in too much of a rush to get to his next job.
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Posted 3 years ago
Good advice from your representative - we chose OTO Air 2000. Efficient instillation. Pleased with our purchase.
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Posted 4 years ago
I recently had a stairlift installed by this company.From start to finish the service was excellent. The survey was thorough,the price very reasonable compared to other quotes and the installation by Barry was trouble free. He was polite,friendly and extremely efficient.I have no problem at all with recommending them to any potential buyers.
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Posted 4 years ago
very satisfied with the service I received,frendly people good service
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Posted 5 years ago
Norfolk stairlift have given us great service from the first visit to the showroom where we had demonstrations of the choices available to the actual installation in our home.Still getting used to it but it is making life much easier.
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Posted 6 years ago
Life is now much safer, quicker and easier with the stair lift. Customer service is great and we would recommend.
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Posted 6 years ago
Norfolk Stairlifts is rated 5.0 based on 327 reviews