Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.93

4.9 Rating 258 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

4.9

Based on 258 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 6th February 2024

Mr & Mrs Amos

Norfolk Stairlifts 5 star review on 11th September 2023

Mr & Mrs R

Norfolk Stairlifts 5 star review on 9th December 2020

Mrs Watson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not a very reliable stairlift don't feel like useing any more”

Helpful Report

Posted 4 years ago

Dear Mr Scott, I am sorry to hear that you are not using your stairlift. I can see that we installed your stairlift in 2017 and that we attended one callout in the two months that followed, but have not been asked to attend since. I see that we advised you of the service due date at the end of the first year. We would always recommend your stairlift is service once a year to help ensure it continues to be a product that you can rely on. We are contactable 365 days a year, so please feel free to call us on 01953 850004.

Posted 4 years ago

“Great help for wife on stairs pity they dont listen to complaints about bumps while chair is moving”

Helpful Report

Posted 5 years ago

Thank you for the review for your reconditioned stairlift. We are always interested in customers comments to see if we can improve our service. We have visited twice to investigate "bumps" and unfortunately are unable to improve the ride quality as it compares well to that of a new stairlift. We also offered a full refund on the stairlift, that offer still remains available.

Posted 5 years ago

Norfolk Stairlifts is rated 4.9 based on 258 reviews