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Newlenses.co.uk Reviews

4.8 Rating 1,754 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Great lenses for a fantastic price. Customer service is really good, swift replies on both my orders. Will come back
Helpful Report
Posted 5 years ago
Really professional and experienced people and easy to deal with.
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Posted 5 years ago
Great prices and a really fast service. Highly recommended.
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Posted 5 years ago
Brilliant service and excellent quality work - I sent very specialised flip front sunglasses/clear combined glasses to New Lenses, having prescription lenses fitted to the clear frame...this was no problem at all and they were returned within two days ! Brilliant...very pleased and beautiful quality lenses - thank you
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Posted 5 years ago
Very fast turnaround, my old broken glasses are now better than when new.
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Posted 5 years ago
A very easy to use website, with a very good range of frames at prices for everyone, whether just for a spare pair or designer - if you must. My glasses arrived very promptly and I am really pleased with them. And will return in the future. Thank you
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Posted 5 years ago
Excellent attentive service! A third or less than high street prices and, despite a rather complicated order, fast delivery! Thoroughly recomnended!
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Posted 5 years ago
Another easy transaction with new lenses.
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Posted 5 years ago
Fantastic service, fast delivery. Highly recommend.
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Posted 5 years ago
easy to order, efficient and professional. 2 frames I owned had lenses re glazed in a week. Good customer service (they edited 1 order I had entered wrong)
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Posted 5 years ago
Good price, acurate prescription, hassle free - will def use again :)
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Posted 5 years ago
First time customer, so I was able to make use of the 10% discount. I had two old pairs of RayBans reglazed for £80, all turned around in a week. Superb service, definitely recommend.
Helpful Report
Posted 5 years ago
Very easy ordering system, quick delivery back to me. My new product is great.
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Posted 5 years ago
Very pleased with my reglazing. Will definitely use again and again.
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Posted 5 years ago
I sent in two pairs of designers frames, having everything built into my prescription lenses, thinking I hope they do a good job. They came back with in a week and a half, because it took a little longer because of the transitions and bifocals they had to fit, but I am telling you lot out there they came back well I haven’t no words but to say I am sending in another two pairs for single vision and sunglasses I am that pleased with them. Try them out you will not be disappointed.
Helpful Report
Posted 5 years ago
I chose to use my old frames, had them for 2 years and felt they were still comfy to wear, so chose newlenses to reglaze. Apart from misunderstanding of the price for 2 pairs and they did come back, with loose arms, the service was quick. Although i didnt give them much time, my fault really, them pushed my glasses to the front so could have them back by the Tuesday. I will use again.
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Posted 5 years ago
Amazing ! Big chain opticians we’re going to charge me £80 for new prescription glasses, but using the spare frames I had I got new lenses for £20 - bargain and super speedy, great communication. Will use again and recommend
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Posted 5 years ago
The glasses are better then I imagined. Fit perfectly light and comfortable to wear A+ 10/10
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Posted 5 years ago
What a brilliant service!So happy with my new lenses in my favourite frames,so good that I'm going to send another pair. Great price and communication fabulous.Thank you.
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Posted 5 years ago
Excellent fast and professional, good communication, I'll be using your services again thank you
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Posted 5 years ago
Newlenses.co.uk is rated 4.8 based on 1,754 reviews