Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,792 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb Service • I highly recommend”

Helpful Report

Posted 10 months ago

“Excellent service from the team. Very knowleageable and efficient. Highly recommend Newlenses Mr P”

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Posted 10 months ago

“Excellent service - fast response and sensible prices”

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Posted 10 months ago

“I’ve used this service a few times and never been unhappy saves a fortune on glasses”

Helpful Report

Posted 11 months ago

“Very Very Good - sent a pair of glasses to have new lens fitted - they were back with me, in less than a week. The lens they fitted, were a perfect fit and matched my prescription. Really couldn't get any better - post to them, they fit new lens, they post back - less than a week to get them back!”

Helpful Report

Posted 11 months ago

“Delighted with the great personal service I received from this company. I gave them a tough re-glazing job with a prescription outside normal limits. Andy confirmed in a couple of emails that they could help with a special order and I've now received the glasses which give excellent vision.”

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Posted 11 months ago

“I'm very happy with my new glasses, the ordering was straightforward, then I posted the frame and the prescription, arrived a week or so later. Thank you”

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Posted 1 year ago

“Just saw some nice frames but needed by prescription lenses in. My friend told me about this service. I was a little worried about spending 90 quid on lenses. But I needn't have worried for them on and they are fab. Will deffo do again”

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Posted 1 year ago

“Great service and good communication. I've not purchased new lenses before and I was slightly nervous as my frames are expensive, but they did exactly what they said. Very impressed.”

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Posted 1 year ago

“I am using the new lenses for reading and I am happy that I have used the service.”

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Posted 1 year ago

“Very quick easy helpful service with glasses delivered promptly and at a good price compared to High Street Opticinas.”

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Posted 1 year ago

“I had a problem with my elderly frames, which broke while being re-lensed. New Lenses re-lensed two other pairs for me free of charge, and also fitted new lenses to a replacemnet set of frames I found some time later - again, free. Excellent service.”

Helpful Report

Posted 1 year ago

“I did a reglaze. The service was quick and I asked for gradual tint which was not on their advertised options but they were able to do this for me. Communication was fast, will def use them again!”

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Posted 1 year ago

“I couldn't add a buy one get one free to my basket every time I tried it just wanted to charge me full price so ended up with one pair instead of two. It needs to be made easier to get the offers but they are great quality”

Helpful Report

Posted 1 year ago

Firstly, we are pleased to hear that you are pleased with your glasses. Our Buy One Get One Free offer is activated by putting 2 qualifying products into your basket. We are sorry this wasn’t clear and we will contact you separately to arrange the second frame.

Posted 1 year ago

“Excellent very professional company arrived promptly very pleased with the lenses and excellent communication re posting etc . Andy is very helpful and this is my fifth pair to be reglazed by New lenses .”

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Posted 1 year ago

“Great service. My replaced glasses were returned to me in no time. I'm very pleased with them and the cost was excellent. I saved so much by using New Lenses. Thank you.”

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Posted 1 year ago

“I searched for weeks to find a company to fit replacement lenses into Rayban frames. Newlenses were extremely helpful and easy to communicate with. My order of transitions Xtractive lenses was completed quickly and I am delighted with the result. They are extremely competitive …this order would have cost several hundreds of pounds more at a high street opticians. I highly recommend this company.”

Helpful Report

Posted 1 year ago

“I wanted to keep my frames so lenses were changed at 50% of the price charged by a leading company that purports to "save" you money. Process was fairly smooth and glasses came back with new prescription and with the old lenses included. Communication could perhaps be improved. I was aware that glasses had been delivered but I was unaware of what went on after this. After I contacted the company my glasses arrived back after two days.”

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Posted 1 year ago

“Brialliant service, good price !”

Helpful Report

Posted 1 year ago

“A lot of opticians a bit sniffy about putting new lenses in old frames - so nice to find an easy and cost effective way of doing that. Easy to sort out on line and time frame not too bad in terms of getting finished glasses back. Tested with one pair which went reallywell, so now sent a second pair off.”

Helpful Report

Posted 1 year ago

Newlenses.co.uk is rated 4.8 based on 1,792 reviews