Newlenses.co.uk Reviews

4.8 Rating 1,721 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,721 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
Newlenses.co.uk 5 star review on 19th April 2020
Ian Williams
11
Anonymous
Anonymous  // 01/01/2019
I have used New Lenses a number of times & have never been disappointed with the service or the product. Far superior to traditional high street options in both cases.
Helpful Report
Posted 1 week ago
They take a fine attention to detail and the result is a superb pair of glasses!!
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Posted 1 month ago
Excellent service and product
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Posted 1 month ago
It was easy to order my new lenses, I was kept up to date with progress and they arrived quite quickly. I was very pleased with the result.
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Posted 1 month ago
I had the lenses changed in two glasses on two separate occasions, both times the service was faultless. The website is particularly good and intuitive to use. The email progress updates are helpful without being over the top. Overall, a good quality, good value service.
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Posted 2 months ago
My lenses arrived really quickly and prescription easy to complete on line
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Posted 2 months ago
fantastic - my dog ate my new glasses and Newlenses sent a replacement pair at a discounted price - excellent customer service!!!
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Posted 2 months ago
Fantastic service and customer care.
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Posted 2 months ago
Really fabulous service. I had my Rayban sunglasses changed to varifocal lenses by them keeping exactly the same tint. Their communication was excellent, they were so helpful and speedy with answers to any questions I had. The whole process took less than 14 days. Also the price was much less than anyone on the High Street. Highly recommended
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Posted 2 months ago
Really efficient and fast service
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Posted 2 months ago
Did a fantastic job reglazing glasses that were already comfortable
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Posted 2 months ago
Efficient service. Highly recommended.
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Posted 3 months ago
Great service. Good price and above all the new lenses in my old frames are spot on.
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Posted 4 months ago
Have used several times now and they always do what they say they will do at the advertised price. Very good!
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Posted 4 months ago
I always have had my glasses re glazed by Newlenses. Completely satisfied with the quality, value and particularly the turn around. Never had any problems.
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Posted 4 months ago
A very cost-effective way of reglazing existing glasses and completed quickly. Communication always excellent.
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Posted 4 months ago
Glasses perfect. Can't fault these guys.
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Posted 5 months ago
Brilliant service sent three pairs which are varifocals and a high prescription received them back in eight days and really pleased lenses perfect and my old glasses look like new they have cleaned them up. Very competitive prices compared to high street but in my experience a higher quality of lens . Excellent customer service
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Posted 5 months ago
Excellent service Why go anywhere else
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Posted 5 months ago
Absolutely superb, again . This is the 6th time I have had my new lenses put in my fave glasses. Getting my glasses reglazed works for me and this company do a brilliant job. Each time they have not let me down . I have a tricky prescription and I am very pleased with the service they provide.
Helpful Report
Posted 5 months ago
Newlenses.co.uk is rated 4.8 based on 1,721 reviews