Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,760 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did a reglaze. The service was quick and I asked for gradual tint which was not on their advertised options but they were able to do this for me. Communication was fast, will def use them again!”

Helpful Report

Posted 3 weeks ago

“Excellent very professional company arrived promptly very pleased with the lenses and excellent communication re posting etc . Andy is very helpful and this is my fifth pair to be reglazed by New lenses .”

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Posted 1 month ago

“Great service. My replaced glasses were returned to me in no time. I'm very pleased with them and the cost was excellent. I saved so much by using New Lenses. Thank you.”

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Posted 1 month ago

“I searched for weeks to find a company to fit replacement lenses into Rayban frames. Newlenses were extremely helpful and easy to communicate with. My order of transitions Xtractive lenses was completed quickly and I am delighted with the result. They are extremely competitive …this order would have cost several hundreds of pounds more at a high street opticians. I highly recommend this company.”

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Posted 1 month ago

“Brialliant service, good price !”

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Posted 3 months ago

“A lot of opticians a bit sniffy about putting new lenses in old frames - so nice to find an easy and cost effective way of doing that. Easy to sort out on line and time frame not too bad in terms of getting finished glasses back. Tested with one pair which went reallywell, so now sent a second pair off.”

Helpful Report

Posted 3 months ago

“Reached out to Newlenses to replace a single glass lens with high refractive index. Glasses returned promptly and delighted with the result. Only complaint would be to Royal Mail ‘48 hours signed for’ which never acknowledged delivery and was 8 days before Newlenses received the glasses. Maybe review your carrier.”

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Posted 3 months ago

“Very helpful in making decisions and giving information. Fast response to questions. Excellent service.”

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Posted 4 months ago

“Very easy to order and was contacted by them asking for more information and they were very helpful. Delivery was quick and very efficient and a lot cheaper that going to SpecSavers.”

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Posted 5 months ago

“Excellent glasses company. I've used Newlenses in the past, and I have always had very good service from them.”

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Posted 5 months ago

“I've been ordering my lenses here for many years, and the quality is great!”

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Posted 5 months ago

“I’ve used this service before a few times and every time it’s been perfect - communication is excellent and this has saved me so much money . I bought my glasses online and used new lenses the saving was over 200 . I will always use you as the glasses take a matter of a week”

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Posted 6 months ago

“Excellent and efficient service. Easy to order online, and can provide information without submitting your prescription.”

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Posted 8 months ago

“Great service! I sent a pair to this firm and one to vision Express still waiting for vision express weeks after Newlenses got them to me! Only took 10 working days”

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Posted 8 months ago

“Fantastic serviced”

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Posted 8 months ago

“Great service. Fair price and good communication with customer. I would use them again”

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Posted 9 months ago

“I have had 3 reglaze lens services, all with good quality lenses and all with a quick turnaround would recommend.”

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Posted 9 months ago

“Returning customer, Andy kept me up to date regularly in respect of progress of my order. Great service, would recommend to everyone.”

Helpful Report

Posted 9 months ago

“Excellent all round service. Prompt delivery High quality glasses”

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Posted 9 months ago

“Great price and fast turnaround”

Helpful Report

Posted 10 months ago

Newlenses.co.uk is rated 4.8 based on 1,760 reviews