Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used this service a few times and never been unhappy saves a fortune on glasses”

Helpful Report

Posted 1 day ago

“Very Very Good - sent a pair of glasses to have new lens fitted - they were back with me, in less than a week. The lens they fitted, were a perfect fit and matched my prescription. Really couldn't get any better - post to them, they fit new lens, they post back - less than a week to get them back!”

Helpful Report

Posted 1 week ago

“Delighted with the great personal service I received from this company. I gave them a tough re-glazing job with a prescription outside normal limits. Andy confirmed in a couple of emails that they could help with a special order and I've now received the glasses which give excellent vision.”

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Posted 2 weeks ago

“I'm very happy with my new glasses, the ordering was straightforward, then I posted the frame and the prescription, arrived a week or so later. Thank you”

Helpful Report

Posted 1 month ago

“Just saw some nice frames but needed by prescription lenses in. My friend told me about this service. I was a little worried about spending 90 quid on lenses. But I needn't have worried for them on and they are fab. Will deffo do again”

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Posted 1 month ago

“Great service and good communication. I've not purchased new lenses before and I was slightly nervous as my frames are expensive, but they did exactly what they said. Very impressed.”

Helpful Report

Posted 1 month ago

“I am using the new lenses for reading and I am happy that I have used the service.”

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Posted 1 month ago

“Very quick easy helpful service with glasses delivered promptly and at a good price compared to High Street Opticinas.”

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Posted 2 months ago

“I had a problem with my elderly frames, which broke while being re-lensed. New Lenses re-lensed two other pairs for me free of charge, and also fitted new lenses to a replacemnet set of frames I found some time later - again, free. Excellent service.”

Helpful Report

Posted 3 months ago

“I did a reglaze. The service was quick and I asked for gradual tint which was not on their advertised options but they were able to do this for me. Communication was fast, will def use them again!”

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Posted 4 months ago

“Excellent very professional company arrived promptly very pleased with the lenses and excellent communication re posting etc . Andy is very helpful and this is my fifth pair to be reglazed by New lenses .”

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Posted 4 months ago

“Great service. My replaced glasses were returned to me in no time. I'm very pleased with them and the cost was excellent. I saved so much by using New Lenses. Thank you.”

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Posted 5 months ago

“I searched for weeks to find a company to fit replacement lenses into Rayban frames. Newlenses were extremely helpful and easy to communicate with. My order of transitions Xtractive lenses was completed quickly and I am delighted with the result. They are extremely competitive …this order would have cost several hundreds of pounds more at a high street opticians. I highly recommend this company.”

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Posted 5 months ago

“Brialliant service, good price !”

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Posted 6 months ago

“A lot of opticians a bit sniffy about putting new lenses in old frames - so nice to find an easy and cost effective way of doing that. Easy to sort out on line and time frame not too bad in terms of getting finished glasses back. Tested with one pair which went reallywell, so now sent a second pair off.”

Helpful Report

Posted 7 months ago

“Reached out to Newlenses to replace a single glass lens with high refractive index. Glasses returned promptly and delighted with the result. Only complaint would be to Royal Mail ‘48 hours signed for’ which never acknowledged delivery and was 8 days before Newlenses received the glasses. Maybe review your carrier.”

Helpful Report

Posted 7 months ago

“Very helpful in making decisions and giving information. Fast response to questions. Excellent service.”

Helpful Report

Posted 8 months ago

“Very easy to order and was contacted by them asking for more information and they were very helpful. Delivery was quick and very efficient and a lot cheaper that going to SpecSavers.”

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Posted 8 months ago

“Excellent glasses company. I've used Newlenses in the past, and I have always had very good service from them.”

Helpful Report

Posted 9 months ago

“I've been ordering my lenses here for many years, and the quality is great!”

Helpful Report

Posted 9 months ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews