Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,754 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed with the quality of service and the replacement lenses. Having used New Lenses for complex varifocal ultra thin lenses fitted into an existing frame for 1/3rd of the price I had been quoted on the high street I would not hesitate to use them again. A really great company for the consumer.”

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Posted 5 years ago

“Loving my new lenses. And the turnaround time was great 😜”

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Posted 5 years ago

“I was going on holiday and needed my new glasses quickly. Newlenses turned my request around with a few days. Excellent service.”

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Posted 5 years ago

“I am ashamed to confess I work in an optician myself , but couldn’t beat the super low price of newlenses.co.uk Fantastic service from start to finished- great quality products and super fast delivery - I will always shop here from now and will make sure my friends know about this”

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Posted 5 years ago

“I was very impressed with the overall performance of Newlenses . Their communications (via e-mails) ensured that you were aware of the actual progress of the lense fitment. From start to finish the lenses were fitted and dispatched to me within six days and the end product was very good - I would certainly recommend this company to anyone seeking to upgrade their own glasses with new lenses.”

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Posted 5 years ago

“The customer service support I received was really good. Plus I was surprised at how fast it took to complete the reglazing job. Really pleased :)”

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Posted 5 years ago

“I was really pleased with the service provided as I felt the price was very reasonable and the glasses were fitted with new lenses and returned to me quicker than the estimated time. Unfortunately my glasses were returned out of shape and would not sit on my face. This meant visiting a local optician to bend them back and tighten up for me. This is why I can only give a 2 star rating.”

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Posted 5 years ago

“Efficient and fast service-highly recommended.”

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Posted 5 years ago

“Unbelievable service, I'm very happy with my glasses I would definitely recommend.”

Newlenses.co.uk 5 star review on 22nd September 2019

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Posted 5 years ago

“I was very impressed with the service of Newlenses in both dealing with my order to reglaze 2 pairs of frames and the eventually workmanship and speed. I can say that I am more than happy to recommend them and I personally would have no hesitation in using them again in the future. Newlenses carry on the good work.”

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Posted 5 years ago

“They did exactly what it said on the tin only cheaper and quicker, good service”

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Posted 5 years ago

“My son was very pleased with his reglazed glasses. Much cheaper than Specsavers & just as good. I will always use New Lenses in the future.”

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Posted 5 years ago

“I needed lenses made for some special inserts for my cycling glasses so I could protect my eyes whilst still being able to spot the pot holes! New lenses was really straight forward, I sent my prescriptions the special frames and in a matter of days bingo they arrived special delivery. A really great service!!”

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Posted 5 years ago

“Great communication, easy to do and excellent value for money, no hidden costs or sales gimmicks”

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Posted 5 years ago

“Website was easy to use and understand. Price was competitive if not better than most with lens type/make/quality very good. The discount for first time purchase have the edge and decision made Really pleased with result.”

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Posted 5 years ago

“Great service 👍👍”

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Posted 5 years ago

“Super fast! Hugh quality. Very happy with my reglaze!”

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Posted 5 years ago

“The family have bought five pairs of glasses from New Lenses over recent years and the service is excellent. One pair had a problem (the frames were excessively oversized) and establishing the varifocal zones was difficult but New Lenses sorted it for us without quibbling. Good company.”

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Posted 5 years ago

“Good advice, quick delivery, great service all round - very happy with my new glasses, thank you!”

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Posted 5 years ago

“Really pleased I decided to give New lenses on line a try . I had just had an eye test at Specsavers and then the sales person wanted me to buy new glasses and lenses even though i had my own glasses they were not happy about putting in new lenses in used frames. The cost for two glasses was in the hundreds so I thought it was time to look on line for alternatives. I am glad I did as the cost for two new lenses in my existing frames were around £50;this was a fraction of the cost at Specsavers. I would totally recommend the service is brilliant”

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Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,754 reviews