Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,754 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first time using Newlenses and I was impressed by the prompt and skilful way they handled my order.”

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Posted 5 years ago

“This is my first pair of varifocals so wasn't sure what to expect. New Lenses were very quick to reply to my enquiries and explained exactly what information they needed. I found them very polite and pleasant to deal with and my glasses came back within about a week. I had the premium varifocals and got used to them very quickly which was a relief. I wouldn't hesitate to use New Lenses again and have recommended them to others. Thanks again for a great service.”

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Posted 5 years ago

“Quick turnaround and very good quality at excellent price”

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Posted 5 years ago

“Their website was easy to navigate around. They advised when they received the glasses requiring new lenses. They advised when they had been dispatched, and the glasses are just what I was hoping for. Definitely will use them again.”

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Posted 5 years ago

“Very impressed with the single lens glasses received after four days and now plan to have my varifocus glasses updated.”

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Posted 5 years ago

“Fantastic service. Glasses arrived within a week. Definitely buying again. Thank you so much”

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Posted 5 years ago

“Good prices and the glasses are great. Buy with confidence.”

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Posted 5 years ago

“I was delighted to receive my pair of glasses back and like new again. You offer a fantastic service and I'm so glad to have my old 'friends' back again.”

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Posted 5 years ago

“Easy to order and good communication. Reasonable price and glasses with new lenses back in about a week. Would definitely use again.”

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Posted 5 years ago

“The Newlenses service was amazing. I got my prescription from an optician and it was a piece of cake entering it onto the Newlenses online order page. I need varifocals and thin lenses so I knew the cost would not be cheap but it was around half of what I paid for glasses from my optician! For varifocals I had to send a photo wearing my old glasses so they could see the position of my pupils Done by email. So easy. And the glasses arrived in a few days....the varifocal lenses were perfect! I might mention that I came to Newlenses because I was so fed up of having spent around two hours ordering glasses at the optician and then waiting ten days for the glasses then having to send them back because the varifocal area was in the wrong place for me. One happy customer!”

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Posted 5 years ago

“Excellent service; did exactly what I had hoped for.”

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Posted 5 years ago

“Very pleased with the overall service, the quality of the new lens and the quoted price for re-glazing my glasses. Recommended.”

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Posted 5 years ago

“Best lenses ever! Superb service”

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Posted 5 years ago

“Great service. Fast, good communication and a really good price.”

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Posted 5 years ago

“Very impressed with is this simple & speedy service. Plus great value! Thank you.”

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Posted 5 years ago

“Very happy with the ease of ordering, speed with which my glasses were made and despatched and the excellent value price”

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Posted 5 years ago

“My new frames lenses arrived on time. They are spot on. Excellent choice of range. This is the second time I have used this company and shall continue to do so as I have found their customer service and quality to be of a high standard. The price is very god compared to previous suppliers”

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Posted 5 years ago

“Outstanding in all respects from start to finish. Very many thanks.”

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Posted 5 years ago

“Extremely simple, efficient and fast service.”

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Posted 5 years ago

“Exceptional service from Newlenses. Very fast turnaround and very happy with my new, antireflective lenses. Excellent value, too. Highly recommended.”

Helpful Report

Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,754 reviews