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Newlenses.co.uk Reviews

4.8 Rating 1,779 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,779 reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Great company to deal with online ordering was easy
Helpful Report
Posted 5 years ago
Happy with the quick and quality service from Newlenses. I’ve used it numerous times for re-glazing and received the same high standard quality each time. Good price/quality comparison.
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Posted 5 years ago
Fantastic service . Great price Reliable Great customer care Will be using again for spare glasses
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Posted 5 years ago
This is the 2nd time I've used Newlenses, sending two pairs of glasses this time. Turnaround was within 7 days and as before, perfect quality. Very happy indeed.
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Posted 5 years ago
I haven’t received them yet so can’t right a review
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Posted 5 years ago
Hi Jackie, Thank you for taking the time to write a review, and I'm very sorry to hear that your glasses haven't arrived. We posted these by Royal Mail First Class several days ago and, according to the tracking information, they were delivered on the 24th of March. Please contact us at support@newlenses.co.uk and we will do everything we can to help you with this. Kind regards, Adam
Posted 5 years ago
Excellent service and very good price. Turnaround time was good,a week from placing the order to receiving the glasses.
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Posted 5 years ago
I received an excellent service delivered in good time given I live abroad. Pricing very competitive with a quick response to query re. Login problem. Will definitely use again.
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Posted 5 years ago
Got our order back today. We are delighted with the prescription. We have used others company’s in the past, but your turn around was unbelievable thank you. Very very pleased Mr Cork.
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Posted 5 years ago
had two pairs from NL now, both reglaze of unavailable frames for the highstreet very happy with both prescription are fine and quickness was fine. had to send pictures as they were variofocal but no problems countered
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Posted 5 years ago
Newlenses offer an excellent service, from easy to follow instructions, to receiving the glasses back prompty.
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Posted 5 years ago
Fantastic value very fast turnaround
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Posted 5 years ago
Easy to use website, received regular text and email updates on order status. Sending and receiving frames back (as had a re-glaze) was in under a week. Lovely quality, beautiful job - really happy - will be sending my other frames to have lens' replaced. Would def recommend.
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Posted 5 years ago
Easy to use and fast,. will use again
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Posted 5 years ago
I sent you my favourite glasses that I paid £150 pounds for 3 years ago.The old lenses were so badly scratched. For under £40 they were replaced and sent back within 1 week and they're just perfect now.
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Posted 5 years ago
Excellent supplier of properly priced prescription lenses, delivered within days in my frames. Well done.
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Posted 5 years ago
These are the sixth pair of glasses from Newlenses ! Each have been of great quality, and the service has been really good. Sure I will use them again as I have a habit of wrecking them!
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Posted 5 years ago
Good quality, very quick and good communication , I will be using them again
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Posted 5 years ago
Absolutely fabulous. God price. Great customer service.
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Posted 5 years ago
Such an easy and first class service , sent my old specs and within a week the old frames and new lenses were delivered. There is so much waste in this world,to be able to re-use existing frames is fantastic and very cost effective. Highly recommend. Many Thanks.
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Posted 5 years ago
Excellent service, very fast return of glasses with new lenses fitted. I will use this company again.
Helpful Report
Posted 5 years ago
Newlenses.co.uk is rated 4.8 based on 1,779 reviews