Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,792 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

Write Your review

Tell us how Newlenses.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i am very happy with my experience.”

Helpful Report

Posted 6 years ago

“Brilliant! I wanted new lenses as I couldn’t have my eyes tested due to Covid19 and my favourite glasses were so scratched. They were reglazed and returned to me so quickly and so cheaply, I shall certainly look to buy my new glasses at Newlenses when I can get my eyes tested again. Thank you!”

Helpful Report

Posted 6 years ago

“very helpfull”

Helpful Report

Posted 6 years ago

“I have just received my reglazed sunglasses and they are absolutely fantastic. Service was professional, quick and totally satisfactory. Well done x”

Helpful Report

Posted 6 years ago

“They were prompt and extremely helpful, even making a new pair immediately and without quibbling after a mistake was made.”

Helpful Report

Posted 6 years ago

“Really pleased with my purchase. It looks so much better than in picture. Constant updates were also sent via email. Arrived as expected. My only problem is one of the joints is quite loose for my liking. I would return it for adjustment if it wasn't because of the current situation. Overall, I'm pleased I used this company for my eyeglasses.”

Helpful Report

Posted 6 years ago

“Fantastic service . Never ordered lenses online before. Great communication and support Found these easy to make choices .priced so you know your budget. Fantastic communication. Glasses arrive looking professionally prepared . So pleased with them . Will be having another pair lensed . They couldn't possibly improve on this service . Thank you so much!”

Helpful Report

Posted 6 years ago

“Glasses were an excellent price and delivered on schedule. Good communication from order to delivery.”

Helpful Report

Posted 6 years ago

“Great value glasses. Slightly problematic website.”

Helpful Report

Posted 6 years ago

“Very good communication and great new lenses in my glasses thank you.”

Helpful Report

Posted 6 years ago

“So quick and really great Quality lenses! Would highly recommended.”

Helpful Report

Posted 6 years ago

“really pleased with glasses really quick delivery great price will be use again thank you you were great”

Helpful Report

Posted 6 years ago

“Reasonable efficiency and brilliant service thank you, were be back.”

Helpful Report

Posted 6 years ago

“Great company to deal with online ordering was easy”

Helpful Report

Posted 6 years ago

“Happy with the quick and quality service from Newlenses. I’ve used it numerous times for re-glazing and received the same high standard quality each time. Good price/quality comparison.”

Helpful Report

Posted 6 years ago

“Fantastic service . Great price Reliable Great customer care Will be using again for spare glasses”

Helpful Report

Posted 6 years ago

“This is the 2nd time I've used Newlenses, sending two pairs of glasses this time. Turnaround was within 7 days and as before, perfect quality. Very happy indeed.”

Helpful Report

Posted 6 years ago

“I haven’t received them yet so can’t right a review”

Helpful Report

Posted 6 years ago

Hi Jackie, Thank you for taking the time to write a review, and I'm very sorry to hear that your glasses haven't arrived. We posted these by Royal Mail First Class several days ago and, according to the tracking information, they were delivered on the 24th of March. Please contact us at support@newlenses.co.uk and we will do everything we can to help you with this. Kind regards, Adam

Posted 6 years ago

“Excellent service and very good price. Turnaround time was good,a week from placing the order to receiving the glasses.”

Helpful Report

Posted 6 years ago

“I received an excellent service delivered in good time given I live abroad. Pricing very competitive with a quick response to query re. Login problem. Will definitely use again.”

Helpful Report

Posted 6 years ago

Newlenses.co.uk is rated 4.8 based on 1,792 reviews