Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,754 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got my Calvin Klein frames re glazed with a new perscription for transition lens - coated with reactolight tint. They took a couple of weeks - ordered just before New Years eve. The price was fantastic - the glasses are good - thou i'm still adjusting to the new perscription - but cannot fault the service.”

Helpful Report

Posted 5 years ago

“Tried using Newlenses.co.uk last year based on great reviews and wasn't disappointed at all. Helpline was very helpful. Lenses were reglazed really quickly and I was very pleased with the results. Have used them in January too with same great results. Would definitely recommend.”

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Posted 5 years ago

“Easy to use website, swift service and competitive prices.”

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Posted 5 years ago

“Great service and will be using them again.”

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Posted 5 years ago

“Easy process.Kept me in touch all the way through and completed in very short space of time considering it was New Year holidays as well.Highly recommended.”

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Posted 5 years ago

“Very happy with the whole processes. I had a reglazing service, my glasses were perfect, delivery time excellent. Will certainly use New Lenses again and certainly recommend it!”

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Posted 5 years ago

“Great service. Two pairs carefully glazed with a speedy return in 10 days. Have used before and will use again in future.”

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Posted 5 years ago

“really straightforward process, full of information, the turnaround on my new lenses was 5 days....! yes 5 days. BRILLIANT 5 STARS”

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Posted 5 years ago

“Quick service, easy to order. Arrived in good time. Made a mistake with order, my fault. Have tinted lenses, like sunglasses now, should have ordered reactalight lenses.”

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Posted 5 years ago

“Very good service and price.”

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Posted 5 years ago

“I have just received my fourth pair of re-glazed spectacles (3 reading and one varifocal), and I can only say that the quality is excellent - nothing can beat the pricing either. Anyone could write this, I know, but I have been a certified ophthalmic optician back in the days, and I do know how to glaze glasses. Even my buffalo horn specs have been fitted perfectly. Customer service is fast and very personal. I will be back for sure. Thank you!”

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Posted 5 years ago

“I was quoted over £200 to renew lenses in a pair of rimless frames.. they cost me £72 here and they are perfect.. thin .. anti scratch the works.. my original lenses were returned along with my prescription that I had enclosed.. attention to detail and good communication.. answered all my questions immediately. Excellent... I am so using this company in the future.. thank you😎”

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Posted 5 years ago

“Realy pleased with service .”

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Posted 5 years ago

“Good quality and fast service.”

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Posted 5 years ago

“Really impressed! Got my re-glazed frames back over the Christmas period which i really wasn't expecting. Also, my local opticians quoted me £150 for the same service and so I also saved £90!!! Very happy and would highly recommend as I will be definitely using again :-)”

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Posted 5 years ago

“Very smooth and efficient service, and good help from the support team. The only thing missing was a customs service VAT 407 form, which would have allowed me to reclaim the VAT on the glasses at the airport before I left the country. Apparently this is a voluntary scheme, but it would have saved me a lot of money! Have a look at: https://www.gov.uk/government/publications/vat-tax-free-shopping-retailers-checklist-vat-407-notes”

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Posted 5 years ago

“Have been knocked out by the quality of the new lenses received and the quick service. They accomplished in two weeks, what two High Street shops could not do (and at half the price). I am most impressed and would highly recommend them.”

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Posted 5 years ago

“Amazing service - sent them off on 27th Dec and they posted new lensed glasses on New Year's Eve. Just as good as the ones I bought from the optician but lest than half the price. Highly recommended!”

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Posted 5 years ago

“Quick efficient service with great communication. Will definitely use again.”

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Posted 5 years ago

“Fabulous! Sent my old glasses to Newlenses the week before Christmas and got them back in time to carve the turkey! Brilliant quick service, and great to have my old favourite frames with new clear lenses at a sensible cost. I'd highly recommend this service. Well done Newlenses, thanks.”

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Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,754 reviews