Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,754 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted 3 pairs of lenses put into my own frames. Great price efficient service. I would definitely recommend Newlenses”

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Posted 5 years ago

“I've used Newlenses twice now after finding great frames on holiday in Italy the first time and some discount designer frames at TKMaxx. The turnaround time is less than a week. Only downside is that you have to sign for them when they come back with no option for delivery instructions.”

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Posted 5 years ago

“Excellent fast service.”

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Posted 5 years ago

“All progressed as wished for and would return when required”

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Posted 5 years ago

“Firstly can I say that for value these glasses are second to none. Frames, premium varifocal lenses, ant-glare/scratch/uv coating and delivery came to £110!! That's ridiculous when I was quoted between £250-350 through a budget high street chain. If I have any issue it is communication. It took 2 weeks and in that time I had to contact them as there were no updates until "Your order has been dispatched". A couple of updates and an estimated time for dispatch would be really helpful. I feel 100% use New Lenses again”

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Posted 5 years ago

“I chose to have my own frames reglazed. The whole process was straight forward and I posted my glasses off with ease and received them a few days later. Very happy. I will use you guys again, my husband wants some doing now too!”

Newlenses.co.uk 5 star review on 7th December 2019

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Posted 5 years ago

“Very good cheaper than night street prices and prescription was spot on whole process took just a week from sending away to receiveing back”

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Posted 5 years ago

“Excellent service, easy to order, high quality products.”

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Posted 5 years ago

“Very easy to order,kept me up to date every step & very quick turnaround,will definitely use again & recommend to all my friends & family”

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Posted 5 years ago

“very easy to order excellent value. would recommend to anyone”

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Posted 5 years ago

“A no fuss ,hands on , easy to use service, from the comfort of my own home! Just got my frames 're-glazed in no time at all,ordering was so easy, I'm very impressed, and will be using again. great service, Thankyou.”

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Posted 5 years ago

“Very happy, good quality lenses and fast service, highly recommended”

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Posted 5 years ago

“Did exactly what they promised.”

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Posted 5 years ago

“Great to deal with, good selection of frames etc. Perfect”

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Posted 5 years ago

“Very prompt and easy service to use. Wasn't sure about ordering on line as you can't try the glasses on to see what they look like but I'm very pleased with the glasses and would definitely use this company again.”

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Posted 5 years ago

“I am very pleased with the glasses and the service. I received the glasses back a week after posting them off, they were exactly as I had ordered, and Newlenses were very responsive to emails.”

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Posted 5 years ago

“I had bought some ray ban sunglasses that I bought elsewhere and wanted prescription lenses fitted. Whole ordering experience was really good - easy to use website where I decided the type of lenses I wanted and put in prescription and paid and then I sent off sunglasses next day. I got an email to say they had been received and then an email just over a week later to say they were ready and had been despatched and I got them back within two weeks. The lenses are great and whole experience was good so 5 stars from me.”

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Posted 5 years ago

“First time I have used Newlenses,, absolutely fantastic service, super efficient company , customer services are outstanding, my newlenses arrived within 5 days of posting , I would highly recommend this company, extremely reasonable too 😄”

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Posted 5 years ago

“My glasses broke, the optician said i needed new lenses and frames as the only fit a match. I checked you had a frame the same and Alan said by email if i bought them with fashion lenses, then sent my lenses to you they would be fitted. 3 days after i posted my lenses the new frame with my lenses arrived. Thank you very much both pleased and amazed. Brian Wilson.”

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Posted 5 years ago

“Excellent customer service - prompt quick service - my order was completed and my frames with the new lenses were returned to me very quickly. I will recommend Newlenses.co.uk to both my family and friends.”

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Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,754 reviews