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Newlenses.co.uk Reviews

4.8 Rating 1,754 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Extremely fast delivery, just a couple of days from placing order. Good quality glasses & case.
Helpful Report
Posted 5 years ago
i sent my rayban aviators for new prescription lenses in amber for driving and i must say the turnround was within a week and the lenses are perfect. A great company that i will use again.
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Posted 5 years ago
After reading other reviews and being expected to pay over the odds at my local opticians for replacement lenses I decided to try Newlenses.co.uk. The process was extremely easy and the turnaround time brilliant. I can't recommend this service enough and will definitely be using them again. You should too!!!
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Posted 5 years ago
Very pleased with reglazed glasses. Very quick service.
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Posted 5 years ago
Thought for a long time about getting new lenses online and finally took the plunge. So glad I did. Great advice, followed their recommendations and ended up with top of the range lenses that I couldn't be more pleased with. Better lenses than I've had from the high street and so much cheaper to. Sorry I didn't do this a long time ago.
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Posted 5 years ago
Fast! Fast! Fast! Could take out Glasses Direct on a West World style shootout any day of the week. Just wish they offered bigger discounts on lens thinning which always seems to rack up the price on my prescription. Nevertheless, I'll be back!
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Posted 5 years ago
Very pleased. Speedily reglazed a newish frame so I can still use it for reading glasses post cataract surgery. Great value and smooth process throughout.
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Posted 5 years ago
So happy with my experience with Newlenses. After it looked like nowhere was going to get the job done they came through and done what was needed and faster than I ever could have imagined for a fraction of the price I'd imagined it to be..
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Posted 5 years ago
They did a good job and clearly have good intentions. I am pleased with the glasses. They were helpful when contacted. Communication was generally good BUY they could improve by stating a delivery time at the outset (and meeting or improving on it, obviously).
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Posted 5 years ago
Excellent service, lenses indistinguishable from those from my opticians, less than half the price and I have loads of frames I like.
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Posted 5 years ago
It could not have been easier just completed the from on the website and sent my old farms I received a text informing me that they had arrived and six days later I revived my glasses and they are spot on overall it was vary good and would recommend it to anyone.
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Posted 5 years ago
Newlenses offer a fantastic service and pay attention to detail all at a reasonable price, highly recommended
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Posted 5 years ago
Perfect and so quick will definitely use again
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Posted 5 years ago
Very good service and very prompt returns.
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Posted 5 years ago
Very good turnaround time, frames returned quickly and exactly as expected in nice case. Competitive pricing with plenty of options. Friendly team and kept informed of progress at every stage.
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Posted 5 years ago
I purchased replacement lenses for my rimless varifocals. My original lenses came from a High St optician. Like most people I had some concerns about ordering the new lenses online. I ordered the best quality lenses, with Transitions. The cost was almost half the quote from my High St optician. I sent to Newlenses my frames and received the replacement back in 6 days. My concerns at the outset were not realised as the new glasses are spot on. I cannot therefore speak highly enough of the Newlense experience and will certainly use them again when required. Highly recommended.
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Posted 5 years ago
First time I used New Lenses and what a fab service I received I am wearing the glasses and have no problems with them at all and for a fraction of the cost of other high street outlets. Thank you so much.
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Posted 5 years ago
They re glazed my Rayban aviators with yellow prescription lenses for driving and only took a week to turn them round. Very happy with the service and lenses. would recommend , five stars.
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Posted 5 years ago
Could not be happier with the service.. easy to understand online order form with many options. Kept me updated on order progress & received my glasses back in a week. Would recommend
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Posted 5 years ago
Great service and quality at an excellent price. The whole process was much easier than expected so very satisfied.
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Posted 5 years ago
Newlenses.co.uk is rated 4.8 based on 1,754 reviews