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Newlenses.co.uk Reviews

4.8 Rating 1,769 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,769 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

Write Your review

Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Newlenses were cheaper than anywhere else I looked and they provided a speedy service.
Helpful Report
Posted 8 years ago
Really good prompt service. Excellent price. Less than a week turnaround. Thank you
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Posted 8 years ago
Brilliant service...glasses returned within the week. Lenses exactly as requested including anti-reflective coating for 30 quid. Can't go wrong...
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Posted 8 years ago
Very good sevice and excellent lenses
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Posted 8 years ago
My first pair of prescription glasses arrived within 2 days and were excellent quality. I was so impressed I immediately ordered a pair of bifocals which, again, exceeded my expectation for quality, service, price and delivery. I would have no hesitation in recommending this company and their products.
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Posted 8 years ago
Great price fast delivery and has a range suitable for petit faces
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Posted 8 years ago
Reasonably quick service and an excellent pair of lenses.
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Posted 8 years ago
Good price - much much better than High Street companies - No pressure sales either (of course) my lenses always work perfectly for me and because of the low price I can afford to have several pairs with my current prescription by recycling old frames
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Posted 8 years ago
The customer service team were so helpful am very impressed with your company
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Posted 8 years ago
Swift and fantastic service
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Posted 8 years ago
clear concise instructions, good communication, adam replied very quick late on sunday. excellent service, well packed and delivery quicker than expected, i would use this company without hesitation
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Posted 8 years ago
Really good customer service. Lovely glasses.
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Posted 8 years ago
I am very pleased with my new glasses they are lovely and thin excellent quality and excellent price I will never buy glasses from the high st opticians again I will soon be ordering with you again thank you Patricia James
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Posted 8 years ago
Frames are nice lens well made thank you
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Posted 8 years ago
Great service and brilliant reglazing service
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Posted 8 years ago
First class service throughout. Excellent communications, swift service, quality result. I am so pleased to have discovered Newlenses.co.uk and will most definitely return.
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Posted 8 years ago
Quick efficient service and hassle free
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Posted 8 years ago
They are SO light to wear and they don't dominate my face a full frame glasses do. Also they were priced very reasonably because they are stainless steel. In the past, all I could find were Titanium specs which were well over a hundred pounds when bifocal lenses were fitted to them.
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Posted 8 years ago
Hi, Thank you so much for taking the time to write a review and we really appreciate the feedback! Just to let you know, we have our Titanium rimless frames at half price at the moment (from £49.99): https://newlenses.co.uk/catalogsearch/result/?q=titanium
Posted 8 years ago
Very happy with all aspects of dealing with Newlenses, will definitely use again. Andrew Grist
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Posted 8 years ago
This is the second time I've used Newlenses and these are my first pair of varifocals. I'm finding them excellent. The ordering process was straightforward and Andy in customer services was very helpful indeed. In summary, an excellent service and a quality product at a very reasonable cost. I'd happily recommend Newlenses.
Helpful Report
Posted 8 years ago
Newlenses.co.uk is rated 4.8 based on 1,769 reviews