Nevisport Reviews

Name: Nevisport
Rating: 4.65

4.7 Rating 5,534 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,534 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 30th April 2025

Maurice Kelly

Nevisport 5 star review on 18th April 2025

Steve Snook

Nevisport 5 star review on 11th March 2025

Ellen Hanna

Nevisport 5 star review on 4th March 2025

Tom Grantham

Nevisport 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Can’t review product as I still haven’t received it as I am having issues with Parcel Force. What I can say is that upon contacting Nevisport about this, I was promised this would be resolved by them to arrange a redelivery. This didn’t happen so I have now arranged this at an additional expense to myself.”

Helpful Report

Posted 6 months ago

“The quality of the products I ordered wasvery good.. however the delivery service and customer service requires some attention…. The order was for 4 items of clothing that for some reason arrived in 4 separate deliveries in multiple (needless) plastic bags…. 1 package is more than enough for 4 teeshirts thanks… Delivery was late and when I emailed to ask what was going on I got zero reply.. I then phoned customer service to ask what was going on and was told sorry it’s a bit busy and there is a delay …. It’s been 3 weeks now and still I don’t have a reply… 🤷‍♂️. How long does this take … poor effort from customer service but good quality items”

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Posted 6 months ago

“It was a present for my son and he didn’t like it. This is why I have returned it.”

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Posted 6 months ago

“Shoes are great but courier company were shocking and I had to track down the parcels to two different addresses 30 houses away”

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Posted 7 months ago

“I ordered and paid for a RAB coat at a cost of £187.50. The order was acknowledged on 24 Nov with a delivery time of 3 - 7 weekdays. The email stated I would receive another email when the order was shipped. By 2 Dec I had not received this email so sent an email to customer services for an update. This was acknowledged with a statement that all queries are answered within 72 business hours. This was unsatisfactory so I found a 'phone number and spoke to a very helpful lady who told me my order was out for delivery that day and gave me the tracking number. The coat was delivered that day so all was OK in the end.”

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Posted 7 months ago

“This is winter. It looked like warm but husband did not like. He said it might not be good for when it's very Cold. North Face is very expensive. Not happy”

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Posted 7 months ago

“Item never turned up. Emailed Nevisport 5 times with no reply. Had to ring them them, then contact customer services. Eventually turned up a couple of days after scheduled date. Wasn't impressed but got there after a lot of hassle!”

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Posted 7 months ago

“No problem with the insoles so far. They seemed to be in good condition and were sold at a good price. However, the individual packaging was not intact and the outer packaging was damaged. This is my first purchase with Nevisport so that is a little disappointing.”

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Posted 7 months ago

“Sale and despatch was fine. Process for dealing with faulty goods is not a good experience for the customer in comparison with other retailers. The customer service team were polite and in regular contact. They explained the faulty goods process which although I understood and is probably legally correct, seemed overly long as it involved returning the item to the manufacturer. The potential four week resolution period, which I was advised may lead to a replacement product or a rejection of my complaint, didn’t seem worth the hassle to me for a £20 pair of sliders so I gave up on my claim. It didn’t leave me with a great impression of Rider and Nevisport.”

Helpful Report

Posted 7 months ago

“Great products. Boots fit larger. Returns cost.”

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Posted 8 months ago

“lovely boot but wrong colour sent twice, still not received refund or confirmation from first boot. also nevisport only do returns and not exchangs which makes things more complicated.”

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Posted 10 months ago

“Had to phone company twice about my order and to be honest my parcels were sent out after each phone call, Would order again if needs be, as a little cheaper than elsewhere !! Woman on phone was helpfull..”

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Posted 10 months ago

“I’ve still not received my order! So can’t review. DHL have been awful, rate updating of app, asked for delivery on Friday 29th August, still not here. Not heard a work. A joke.”

Helpful Report

Posted 10 months ago

“Delivery wasn’t made to the requested address. Parcel was delivered to billing address not the delivery address”

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Posted 10 months ago

“Incompletely addressed by Nevisport with just the postcode and no street name/number on label.”

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Posted 10 months ago

“Nevisport service was good but DHL delivery let them down by leaving my parcel at the wrong address…not even the same house number clearly addressed on label.”

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Posted 11 months ago

“Order process easy to use. Delivery was as described”

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Posted 11 months ago

“Product purchased was fine, as described, etc. But I will never understand why companies use Parcel Force for their preferred delivery firm. No contact regarding anticipated delivery date, let alone time. Attempted delivery, but didn't leave a card confirming as much. It was only when I checked the tracking info that I realised an attempt had been made to deliver the item 5 days earlier. Parcel Force has previously stolen items out of packages delivered to my address and were caught on doorbell camera. Please use another delivery service and I will continue using your service!”

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Posted 11 months ago

“I have not received my order. Spoke with staff member on Monday, they were going to e-mail me to let me know what is happening with order. Originally, there was no house number on delivery?? So DHL couldn’t deliver. Should get an update from yourselves soon. Thanks, Laura”

Helpful Report

Posted 11 months ago

“As expected. Nothing stood out about the buying experience.”

Helpful Report

Posted 11 months ago

Nevisport is rated 4.7 based on 5,534 reviews