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Nevisport Reviews

4.7 Rating 5,539 Reviews
91 %
of reviewers recommend Nevisport
4.7
Based on 5,539 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Nevisport Reviews

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

Visit Website

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No problems with product or delivery, unfortunately it didn’t fit so had to pay postage both ways. Expensive mistake and will probably buy from somewhere with free returns next time.
Helpful Report
Posted 3 years ago
I cannot fault the service, the price, and the whole process from ordering to receiving the boots I ordered. However the boots sent have been previously worn, as there are some minor wear marks, so from that perspective, I am slightly disappointed.
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Posted 3 years ago
Really pleased with prompt delivery when buying new jacket! However, not so thrilled when had to pay £10 to send back for refund (as too big) and then had to wait ages for refund & chase by email twice before refund received! Disappointing!
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Posted 3 years ago
bought a new wetsuit online which arrived faulty (with a large hole in the seam). As I needed it urgently I arranged to go into a store to swap it for a new one. This required me to go on quite a long round trip to the nearest store that had the product in stock in the correct size. I'm sure a postal return replacement/return would have been offered if it hadn't been so time-critical
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Posted 3 years ago
You need to sort your sizing out, going by your size chart I was a large well my mate is a medium and they didn’t fit him so I would recommend folks you don’t go by their sizes,
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Posted 3 years ago
Love this cosy jacket. However the zip is very tricky…..needs a lot of patience to close it up. Keeping my fingers crossed that it doesn’t stop working altogether.
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Posted 3 years ago
Excellent service but disappointed in the modern times of having to pay for return of first item which was wrong size. Depending on manufacturers sizes can vary.
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Posted 3 years ago
Product turned up on time but unfortunately not the same as shown on the website. I’m fairness Nevisport did offer to take it back but I’ve kept it and will make an adaption that should make it work for me.
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Posted 3 years ago
Shop conveniently located in Kendal for my former colleague to spend his gift voucher
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Posted 3 years ago
Goods arrived in good time. Good quality. Wasn't clear at checkout why I did not recieved free postage as order over £75. Turns out as I'm on an island hence charge. I dispute this as it would cost no more to send to my address via royal mail. Disappointed considering they are scottish company!!!
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Posted 3 years ago
The jacket I ordered was just what I wanted. However the packaging was very poor and flimsy. The packaging had been torn open and only by good fortune the jacket was not dirty or damaged. For such an expensive jacket I thought the effort was very disappointing.
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Posted 3 years ago
I thought the packaging was pathetic. The whole garment was folded into the hood and as it had been forced into a 'saisage' shape it had been badly stretched. I gave it away to someone a lot bigger than me.
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Posted 3 years ago
Hi, its hard to write really as had to send the shoes back as too small so asked for size up but then just got an e-mail saying money was being refunded, had to assume the size up was out of stock? A little miffed as had to pay for the return (over £8) assume I have lost the first time purchase discount? (£15). Also had to chase deliver as over the 3 to 5 days promised. I know there are much bigger things to be cranky about but hey you sent me the e-mail to write a review ;-]
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Posted 3 years ago
Delivery very good, small Sunday carrying bag purchased, unfortunately lacked support, bit disappointed . C Wilkins
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Posted 3 years ago
Good price for item. Would have liked delivery to be quicker.
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Posted 3 years ago
Dispatch took a while and didnt receive all of my items, and they sent this review request before they have even replied to my email questioning where a third of my order is, great prices though... sure its just a organisational issue but the effect is the same nonetheless
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Posted 3 years ago
Rab jacket received quickly. Only 3 stars since Nevis never replied to my email when I was unable to set up an account on their site.
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Posted 3 years ago
Products were competitively priced and exactly what I wanted but I did receive some confusing updates re delivery; said only one item was being shipped. When I emailed to say I was confused they didn’t respond (and still haven’t). Fortunately, the tracking did eventually reveal the whole order was on the way and it arrived four working days after the order was placed, six days in total. No option for express delivery.
Helpful Report
Posted 3 years ago
Website purchase page was rather vague and never actually displayed a final confirmation page. Wasn’t sure if payment had gone through. Received an email of confirmation then straight after an email to say payment hadn’t went through. I made a phone call to the store the next day and a lovely very helpful girl told me the transaction was fine and she had dealt with my purchase that morning. I received my parcel well packaged the following week. Good company just bad website.
Helpful Report
Posted 3 years ago
Jacket as described, but unfortunately the down very smelly.
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Posted 3 years ago
Thank you for your feedback! We recommend you let the jacket air overnight and any smell from manufacturing should dissipate. If you have any further issues then please contact our customer service by email (orders@nevisport.com) or phone (01397 704921).
Posted 3 years ago
Nevisport is rated 4.7 based on 5,539 reviews