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Nevisport Reviews

4.6 Rating 6,326 Reviews
89 %
of reviewers recommend Nevisport
4.6
Based on 6,326 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Nevisport Reviews

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

Visit Website

Write Your review

Ordered a north face coat at an absolute bargain price ( already had one in another colour that cost over £300 ) . Received it when it stated , but here’s where it went downhill and more care is needed. my package came in a very small plastic bag , I looked and thought that cannot be what I ordered as it is quite a bulky jacket but yes it was . I opened the bag to find the coat all stuffed up inside itself in no other packaging !!!! . Was not happy it should have been in a plastic bag and in a box this is how north face sell them . I thought well this will be going back because it’s bound to be snagged or something , but after checking it over it was ok so I kept it . Not sure I would order again if this is the sales care though .
Helpful Report
Posted 6 months ago
Good reliable company, delivery a little slow but I was kept well updated on my order progress
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Posted 6 months ago
Nevisport are pretty good at what they do. Quality gear and the right price, especially during the sales! They would score 5 stars but they should consider moving away from DHL. Shockingly poor courier firm. They even lie in respect of what they actually did with some of the shipments. Their customer service is frankly the worse in the UK. But great service from Nevisport, and in particular Erica in customer support.
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Posted 6 months ago
The service was excellent & I received my order the next day. Sadly, the Wierd Fish Tallahassee dress that I purchased was not the same shape & style as others I've had before so I had to return it.
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Posted 6 months ago
Quick delivery
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Posted 6 months ago
The package arrived on time. It's just a shame that the actual shop does not stock the item and it has to be done via the internet
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Posted 6 months ago
Good ordering process, quick delivery. A week after I returned the item, there has been no message of receipt or refund.
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Posted 6 months ago
Bag looks great .Comfortable to use when walking. Good size for every day use
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Posted 6 months ago
Ordered a Rab rain coat, had to return as the size 10 was more like a size 8. Overall good service.
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Posted 6 months ago
Returned first pair of boots as my usual size was a bit tight, got refunded promptly. Second pair arrived and do seem nice. Very light.
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Posted 6 months ago
Like the fact Nevisport sell 1/2 sizes of shoes. Did get confused with updates from DHL about delivery received an email on 31st July telling me parcel would be delivered 29th July!! another email 2nd August telling me parcel would be delivered 29th July?? Eventually received a text advising parcel would be delivered 4th August, it arrived on that date.
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Posted 6 months ago
It would have been 5 stars but their courier serve DHL let them down. The driver drove passed my house on the day of delivery at the agreed time, then said he was delayed and the parcel came the next day which was too late for me. Nevisport were amazing but shame about DHL.
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Posted 6 months ago
The Rab tops I bought were excellent and you provided a good price. The courier service was poor as they left my parcel in a box in my neighbours garden - they said they had my signature as on receipt as required which was not the case - I would be loathed to buy something from you again due to my experience with the courier you use
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Posted 6 months ago
Ordering my new boots was very straightforward and Nevisport offered the best price I could find. The delivery period was excessive (about 10 days)
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Posted 6 months ago
Easy to deal with. Prompt delivery and dealt with returns well and quickly. Only gripe is having to pay for returning shoes. Sizing varies so much from maker to maker & style to style that you almost certainly will need to return items. Need to include free returns into up front cost.
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Posted 7 months ago
Great service
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Posted 7 months ago
Good experience, albeit a little slow to deliver.
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Posted 7 months ago
Great service, however the shorts I ordered had a stain on it, emailed Nevis on Monday and heard nothing back.
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Posted 7 months ago
The order process and delivery was straightforward.
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Posted 7 months ago
Great price on the shoes and rapid processing of my order. Unfortunately and I usually delivery from DHL was slow took a week) and it was impossible to get any explanation from them as I didn’t have a “shipment” number, this is different to the tracking number which I did have and also different from the Nevisport order number. That said I’m a happy customer at the end of the day, thank you. Stewart.
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Posted 8 months ago
Nevisport is rated 4.6 based on 6,326 reviews