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Nevisport Reviews

4.7 Rating 3,624 Reviews

92 %

of reviewers recommend Nevisport

Company Reviews

Product Reviews

4.7

Based on 3,624 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 5th March 2024

Nevisport 5 star review on 28th February 2024

Nevisport 5 star review on 17th February 2024

Nevisport 5 star review on 17th February 2024

Nevisport 5 star review on 14th January 2024

Nevisport 5 star review on 11th January 2024

Nevisport 5 star review on 28th December 2023

54

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivered on time and fast. Boots came up small so had to return. No option to exchange for the next size up so did not order replacement as if did not fit would be left with 2 returns cost.”

Posted 2 months ago

“I'm not happy as I have contacted you via email regarding the item purchased stating it was too small. I think I must have ordered it under a guest although I was sure I opened up an account. When I try to log in it will not let me I tried to phone the Fort William shop were it was shipped from no reply and last week contacted your company still no reply about returning the goods”

Posted 3 months ago

“I love my new boots they are great! But the delivery was delayed and I had to email to find out where my boots were. There was no tracking available for me to track my package either. The tracking number given to me did not work. They parcel was left in the black box outside my house but they did not ring the doorbell so therefor I didn’t know they were there until the following day. More communication around delivery is needed and more care in the delivery process please. Aldo the telephone number on the website let ringing and there was no answer at all. When I received the email the number there was different so I think it may need up dating on the website. Thank you.”

Posted 3 months ago

“Boots very nice but arrived a bit later than expected after paying the postage fee.”

Posted 3 months ago

“Nevisport was excellent however the delivery was poor as I checked on the tracker which identified I had received the delivery however no notification I had to go and pick it up from the post office”

Posted 3 months ago

“I loved this coat but unfortunately it was too small and I had to return it.”

Posted 3 months ago

“Excellent product and price but the delivery has been messy due to the company not adding my address correctly.”

Posted 3 months ago

“Delivery was quick but i didnt realize you would have to pay for and organize a return yourself, so i was out of pocket in the end as my item was far too large and i had to pay for the return.”

Posted 3 months ago

“Great delivery unfortunately the packaging was all ripped. Thankfully the product was ok.”

Posted 3 months ago

“I sent it back, because little to small on my hip s,and the coat is too thin. I am not happy that I had to pay for refund.”

Posted 3 months ago

“It looks great when we wore, but feathers are coming out of the jacket, which makes me annoying.”

Posted 4 months ago

“I placed an order on line but once I had completed the order and paid I realised that the items in the bag were incorrect. I’m unsure how this happened and accept that it may have been a glitch in the system or it may have been something I did. I immediately sent an email and a further email a day or so later and I also used the customer care contact number given and spent 2 days trying to speak to someone but with no success. I had hoped to have the order amended before it was dispatched. So that was disappointing and a bit frustrating However I did eventually receive an email apologising for not responding sooner with an attached free returns label so that was good. I think if a phone number is given for customers use it would be helpful if there was a facility to leave a message a for someone to return the call. Thanks for the opportunity to give this feedback.”

Posted 4 months ago

“Goggles received safely in a few days but were no good. The atomic information is misleading as the goggles are very small”

Posted 4 months ago

“Unfortunately the boots are too small so i will be sending them back.”

Posted 4 months ago

“My only complaint is that I ordered an item for my son for Christmas to be emailed 4 or 5 days later telling me it was out of stock. I should not have been able to order it in the first place.”

Posted 4 months ago

“Website and the ordering of products was easy and just like all modern online retailers. The fact that my boots took 10 days to arrive was disappointing and no explanation was offered- I guess being slow and not caring about the customer is how you operate”

Posted 4 months ago

“I have ordered 2 jackets only 1 arrived although 2 were on the invoice took days to get to speak to somebody. Finally got through after emails were ignored a week later and still no 2nd jacket”

Posted 4 months ago

“Terrible correspondence please answer emails and your phone calls ..”

Posted 4 months ago

“Great item at great price but no information on delivery until it landed at my door 5 days later. Phoned the shop 3 times (Fort william) and not once did anyone answer the phone.”

Posted 4 months ago

“Expensive postage especially when you have to return item”

Posted 4 months ago

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Nevisport is rated 4.7 based on 3,624 reviews