North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,846 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,846 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th June 2026

Sian C

North East Trophies 5 star review on 1st June 2026

Matthew W

North East Trophies 5 star review on 9th May 2026

Laurie G

Jack E

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent first rate service from NE Trophies, would highly recommend and will definitely use them again.”

Helpful Report

Posted 3 months ago

Good afternoon Chris, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with our service, and we truly appreciate the recommendation. We look forward to working with you again! Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 months ago

“Very happy with the service from North East Trophies. They were quick to finalise the design, and the trophies were dispatched promptly. I’d highly recommend them and will definitely use them again in future.”

Helpful Report

Posted 3 months ago

Good afternoon Zara, Thank you very much for your order with us and for your 5 star review. We’re really glad to hear you were happy with the design process and speedy dispatch. Your recommendation means a lot to us, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 months ago

Author didn't leave any comments.

Helpful Report

Posted 4 months ago

Good morning, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 3 months ago

“Product arrived as showin in the preview, well packaed and arrived when expected Thank you for the great service”

Helpful Report

Posted 4 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear that your order arrived exactly as shown, was well packaged, and delivered on time. We truly appreciate your support and hope to assist you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 months ago

“Brilliant products and service.i live in coventry and could easily use a local supplier. Best by far for value as well.”

Helpful Report

Posted 4 months ago

Good afternoon Robert, Thank you very much for your order with us and for your 5 star review. We’re delighted you’re happy with both the products and the service, and it means a lot to hear you chose us even with local options available. Really pleased you found us the best for value — we truly appreciate your support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Great reliable service”

Helpful Report

Posted 4 months ago

Good afternoon Paul, Thank you very much for your order with us and for your 5 star review. We’re really pleased you found our service reliable. We appreciate your support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Excellent value with speedy delivery”

Helpful Report

Posted 4 months ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We’re delighted you found it excellent value and that the delivery was speedy. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Friendly and helpful Value for money fast service”

Helpful Report

Posted 4 months ago

Good afternoon Kathleen, Thank you very much for your order with us and for your 5 star review. We’re so glad you found the service friendly and helpful, and that everything was great value and delivered quickly. We really appreciate your support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Great quality product, excellent customer service, personalised and prompt. Thank you.”

Helpful Report

Posted 4 months ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with the quality, the service, and the personal touch. Really appreciate you taking the time to leave a review — thank you! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Whole process start to finish was highly efficient. Product was top quality as well!”

Helpful Report

Posted 4 months ago

Good afternoon Sean, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear the whole process was efficient from start to finish and that you were happy with the quality of the product. We truly appreciate you taking the time to leave a review! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Great quality product at a reasonable cost. The kids I train wait with bated breathe every week to see who is going to take the trophy home, it looks great and is great standard of quality. North east trophies are very prompt and kept me updated during every stage of the process! Job very well done guys!!”

Helpful Report

Posted 4 months ago

Good afternoon Chris, Thank you very much for your order with us and for your 5 star review. We love hearing how excited the kids are each week — that’s exactly what these trophies are all about. We’re really pleased you’re happy with the quality, the value, and our service, and it means a lot to know the updates and turnaround hit the mark. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Lovely trophies. Fantastic price. Quick delivery.”

Helpful Report

Posted 4 months ago

Good afternoon Leonard, Thank you very much for your order with us and for your 5 star review. We’re so pleased you loved the trophies and found the price great. Delighted they arrived quickly too — we really appreciate you taking the time to leave a review! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“i get medals yearly and these are by far the nicest and shiniest. and thanks for the haribos!”

Helpful Report

Posted 4 months ago

Good afternoon Faiza, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you think the medals are the nicest and shiniest you’ve received — that really means a lot to us. And we’re glad the Haribos brought a smile too! Thanks again for taking the time to share your feedback, we really appreciate it. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“When I ordered the trophy I was told 3-4 days unfortunately this turned out to be nearly 1 month. This was during a holiday period & didn't helped when a member of staff got the engraving wrong even though it was emailed to another member of staff weeks ago! Phone calls were not returned, after I gave the staff my mobile number. No advice given until after I received the trophy, then a member of staff said, Yeah too much text on those trophy's doesn't look to good, Why wasn't I told before? Needless to say I won't be using NE Trophies ever again!”

Helpful Report

Posted 4 months ago

We are truly sorry that your experience with us was so disappointing — we completely understand why you feel let down. What you describe is not the standard of service we aim to provide at North East Trophies. The delay, the engraving error, lack of communication, and not advising you sooner about the amount of text were all unacceptable, and we will be reviewing every stage of your order to understand exactly where we failed and how we can improve our processes. We take this feedback seriously and will use it to make our service better. We have also reached out to you privately as we would very much like the opportunity to make this right. Kind Regards Izzy @North East Trophies

Posted 4 months ago

“Great service and fantastic product-thank you!”

Helpful Report

Posted 4 months ago

Good morning Katie, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with both the service and the product. Your support is greatly appreciated — thank you! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Fast delivery, excellent glass star tropies, great quality thank you! Atlas Hotels Ltd”

Helpful Report

Posted 4 months ago

Good morning Tracey, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with the glass star trophies and the quality, and that they arrived quickly. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Lovely trophy and very quick service”

Helpful Report

Posted 4 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you loved the trophy and were happy with the quick service. Thanks again for your support — it’s much appreciated! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Excellent communication and checking with required layout etc . Sending a proof before manufacturing was unexpected but brilliant Very helpful and good service with a quality product once it’s arrived Many thanks”

Helpful Report

Posted 4 months ago

Good morning David, Thank you very much for your order with us and for your 5 star review. We’re really glad to hear you found the communication helpful and that the proof process was a pleasant surprise — it’s important to us that everything looks just right before we go ahead. We’re delighted you’re happy with the final product, and we truly appreciate you taking the time to share your experience. Many thanks again for your support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Excellent quality with super speedy processing and delivery. Will be repeating my order for the 3rd time next year. Thank you for always being super efficient.”

Helpful Report

Posted 4 months ago

Good morning Fiona, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’re happy with the quality and speedy processing and delivery. It honestly means a lot to us that you keep coming back, and we’re already looking forward to helping with your next order. Thanks again for your continued support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Great service, item arrived a day before than expected time and it was absolutely beautiful Many thanks for your service”

Helpful Report

Posted 4 months ago

Good morning Syed, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear your item arrived earlier than expected and that you found it absolutely beautiful. Many thanks to you as well for your support — it truly means a lot to us. We hope to see you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

North East Trophies is rated 4.9 based on 3,846 reviews