North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 4,079 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 4,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

Write Your review

Tell us how North East Trophies made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North East Trophies 5 star review on 15th October 2026

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering. Clear pricing structure. Simple proof/ checking system. Speedy delivery. Quality item. What’s not to love??”

Helpful Report

Posted 4 months ago

Good morning Bronwen, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear you found the ordering process easy, our pricing clear, and the proofing system simple to use. It's great to know your order arrived quickly and that you were happy with the quality. We really appreciate your support and hope to work with you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“This company never fails to deliver on service, quality and price. Have used NE Trophies for over 3 years and they have never let me down. Super friendly knowledgeable staff Thank you”

Helpful Report

Posted 4 months ago

Good morning Martin, Thank you very much for your order with us and for your 5 star review. It means a lot to us that you've trusted NE Trophies for over 3 years. We're thrilled to hear that our service, quality, and prices have consistently met your expectations. Your kind words about our team are truly appreciated, and we'll be sure to pass them on. Thanks again for your continued support—we look forward to helping you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Amazing customer service and delivery.”

Helpful Report

Posted 4 months ago

Good morning Ana, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you had a great experience with both our customer service and delivery. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Absolutely in love with the pint glass this company engraved for me. They even sent me an email to make sure I was happy with the design before proceeding it. Postage was also very quick. Cannot recommend them enough!”

Helpful Report

Posted 4 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you love your engraved pint glass. We always want to make sure every design is just right, so we're glad you appreciated the design approval process. It's great to hear your order arrived quickly too. Thank you for your recommendation—it really means a lot to us, and we hope to create something special for you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“From start to finish the process of ordering and personalising 3 trophies was so easy. No issues when ordering and delivery was very quick. Definitely recommend 5 stars 🌟”

Helpful Report

Posted 4 months ago

Good morning Swati, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that ordering and personalising your three trophies was such an easy experience from start to finish. It's great to know everything went smoothly and that your order arrived quickly. We really appreciate your recommendation and hope to help you again with any future awards or gifts! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Great service and and very helpful”

Helpful Report

Posted 4 months ago

Good morning Paul, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear you found our service helpful. We truly appreciate your support and look forward to helping you again whenever you need us. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“I’ve ordered sports day medals for my kids a couple of times from NE Trophies now and the items are always great and delivery is quick. This is the first time I’ve paid to have the medal engraved but wouldn’t bother in future as the engraving is not good. It has barely marked the medal and is not very readable.”

Helpful Report

Posted 4 months ago

Good afternoon Darren, Thank you so much for your review, and for taking the time to send us the photo. We're very sorry to see that the engraving isn't as clear as it should be. We really appreciate you bringing this to our attention, especially as a loyal customer. We want to make this right, so we'll be sending you two replacement medals with the engraving redone to the standard you should have received. Thank you again for letting us know. Your feedback helps us improve, and we truly appreciate your continued support. We hope the replacements will be exactly what you were expecting. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Fantastic service! The NE Trophies team replied to my questions very promptly and assured me of the quality of the product before production. Also the product was shipped super quickly, just in time for my celebration! Thank you so much, I’m a happy customer that will return with future personalisations.”

Helpful Report

Posted 4 months ago

Good morning Andreea, Thank you very much for your order with us and for your 5 star review. We’re really glad we could help answer your questions quickly and give you confidence before production. It’s great to hear the trophy arrived in time for your celebration too—that’s exactly what we aim for. We truly appreciate your kind words and look forward to helping you with your future personalisations! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Great customer service and delivery arrived quickly and when it was due, would absolutely order again, very happy with the service”

Helpful Report

Posted 4 months ago

Good morning Lynsey, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear everything arrived on time and that you were happy with the service. It means a lot to know you’d order again, and we’d be delighted to help you next time! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Quick repsonse and supportive in finalising the personalised layout. Excellent trophy quality as usual.”

Helpful Report

Posted 4 months ago

Good morning Anita, Thank you very much for your order with us and for your 5 star review. We’re really glad the response was quick and that we could help you finalise the personalised layout smoothly. Great to hear you’re happy with the trophy quality again—always a pleasure working with you! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Quality trophy well made and exactly what i ordered delivered in good time”

Helpful Report

Posted 4 months ago

Good afternoon Scott, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear the trophy was exactly what you ordered, well made, and delivered on time. We truly appreciate your support and hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Fantastic service, really fast delivery, great quality products at a very reasonable price - and the package of 22 glasses was very well packaged/protected.”

Helpful Report

Posted 4 months ago

Good afternoon Alan, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you were pleased with the fast delivery, quality products, and great value. It’s especially great to know your order of glasses arrived safely and well packaged. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Fantastic service happy to help and swift delivery have used for many years. Lovely finished product of glass trophies”

Helpful Report

Posted 4 months ago

Good afternoon, Thank you so much for your wonderful feedback and for your continued support over the years! We're delighted to hear you're happy with our service, swift delivery, and the finished glass trophies. It truly means a lot to us that you keep coming back, and we look forward to helping you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“On time perfectly presented and a great gift for our winner thank you”

Helpful Report

Posted 4 months ago

Good afternoon Tim, Thank you very much for your order with us and for your 5 star review. We're delighted to hear everything arrived on time and was perfectly presented. It’s great to know the gift was just right for your winner too. We really appreciate your support and hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Really pleased with product and quick and efficient service”

Helpful Report

Posted 4 months ago

Good afternoon Sarah, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear you're happy with the product and found our service quick and efficient. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“So pleased with my personalised pint glass I got for Father’s Day. Very professional service from start to finish. Thank you.”

Helpful Report

Posted 4 months ago

Good afternoon Stephanie, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you were pleased with your personalised pint glass and that it made a great Father’s Day gift. It’s wonderful to know you were happy with our service from start to finish. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Excellent service from order to delivery. We required to get a trophy for our small rugby team and was so impressed with the quality and the actual weight of the tropy. Best part was that the engravement can be personilised and not charged a fortune. Will defenetly be back to order for next season. Thanks again :)”

Helpful Report

Posted 4 months ago

Good afternoon Sarah, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you were impressed with the service from order to delivery, and that the trophy was just right for your rugby team. It’s great to know you were happy with the quality, weight, and personalised engraving too. We really appreciate your kind words and look forward to helping you again next season! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Arrived on time and well packaged. Great quality pens”

Helpful Report

Posted 4 months ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We're delighted to hear your order arrived on time, was well packaged, and that you're happy with the quality of the pens. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Just arrived in time (no doubt the post office fault!) Tankard excellent just what I ordered and gratefully received by my ex colleague on his birthday”

Helpful Report

Posted 4 months ago

Good afternoon Dave, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear the tankard arrived in time and was just what you ordered. It’s lovely to know it was well received for your colleague’s birthday too. We really appreciate your support and hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

“Very pleased with purchase would definitely purchase again thank you”

Helpful Report

Posted 4 months ago

Good afternoon Sandra, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear you're happy with your purchase. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 months ago

North East Trophies is rated 4.9 based on 4,079 reviews