North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,486 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,486 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 2nd September 2025

167

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service, top quality work, great price.”

Helpful Report

Posted 4 months ago

Hi William, Thank you for your fantastic feedback! We're glad you’re happy with our quick service, quality work, and pricing. We appreciate your support! The North East Trophies Team

Posted 2 months ago

“Amazing Tropies! Amazing service! Lovely touch with sweets added to the parcel! Thank you 😄”

Helpful Report

Posted 4 months ago

Hi Leanne, Thank you so much for the amazing review! We're thrilled you loved the trophies and the service – and we're glad the little sweet treat was a nice surprise! 😊 Thanks again for choosing North East Trophies – we really appreciate it!

Posted 2 months ago

“This was the third year that we have purchased wngraved medal / Trophies for a national photographic competition, Our orders were dealt with quickly and efficiently by N E Trophy's helpfull staff and our order delivered on time. We will certainly order again next year”

Helpful Report

Posted 4 months ago

Hi David, Thank you so much for your continued support over the past three years! We're delighted to hear that our team was able to handle your order quickly and efficiently, and that everything arrived on time for your national photographic competition. It's always a pleasure working with you, and we look forward to helping again next year! – The North East Trophies Team

Posted 2 months ago

“Best in the business. Quality trophies and cheap prices and swift delivery. Newham Wanderers go to website for trophies.”

Helpful Report

Posted 4 months ago

Hi Joao, What a fantastic review—thank you so much! We're honoured to be Newham Wanderers' go-to for trophies. It's great to hear you’re happy with the quality, prices, and speedy delivery. We really appreciate the support and look forward to helping you again soon! – The North East Trophies Team

Posted 2 months ago

“A really easy proces to order. Allways great communications. Profeesional and good quality.”

Helpful Report

Posted 4 months ago

Thank you for the lovely feedback! We're so pleased to hear that you found the ordering process easy and appreciated the communication throughout. It's great to know you were happy with the quality too. We really value your continued support. The North East Trophies Team

Posted 2 months ago

“Wrong items came. I have emailed to ask why but no response. Took a while for items to come.”

Helpful Report

Posted 4 months ago

We're really sorry to hear about your experience and for any inconvenience caused. This isn’t the level of service we aim to provide. We’d like to make things right as quickly as possible. If you haven’t heard back from us yet, please feel free to give us a call or resend your email—sometimes messages can slip through unintentionally. Thank you for your patience, and we hope to resolve this for you soon. – The North East Trophies Team

Posted 2 months ago

“Lovely medals. Good quality and great value for money!”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you so much for your kind words! We're thrilled to hear you were pleased with the medals and found them to be great quality and value. That means a lot to us. Thanks again for choosing North East Trophies!

Posted 2 months ago

“Easy to use website and our order arrived quickly. Engraving of a logo on a glass arrived exactly how we pictured it.”

Helpful Report

Posted 4 months ago

Thank you for the lovely feedback! We're delighted to hear that you found our website easy to use and that your order arrived quickly. It's great to know the engraved logo turned out just as you pictured – that’s exactly what we aim for. We really appreciate your support. Thanks again! – The North East Trophies Team

Posted 2 months ago

“Needed a gift for going abroad. Had exactly what I wanted and even engraved it whilst I was waiting, excellent service.”

Helpful Report

Posted 4 months ago

Hi Richy, Thank you so much for your kind review! We're so pleased to hear you found exactly what you needed and that we could get it engraved for you while you waited. It means a lot to us that you chose North East Trophies for such a special gift. Wishing all the best for the trip abroad – we hope the gift was a hit!

Posted 2 months ago

“Helpful website that allows you to easily design your award. Regular communications keep you updated and a fast delivery. Thank you.”

Helpful Report

Posted 4 months ago

Hi Catherine Thank you so much for your kind words! I’m glad you found our website easy to use and appreciated the regular updates throughout the process. It’s wonderful to hear your award arrived quickly and you’re happy with everything. Thanks again for choosing us—we look forward to helping you with your next order! Warm wishes, Louisa

Posted 2 months ago

“All 3 trophies arrrive early and exactly what i ordered, i am so happy with them.”

Helpful Report

Posted 4 months ago

Hi Julia, Thank you so much for your lovely feedback! I’m so happy to hear all three trophies arrived early and were exactly what you ordered. It means a lot to us that you’re so pleased! Looking forward to helping you again in the future. Thanks again Louisa

Posted 2 months ago

“Amazing prices! Despatched quickly highly recommended. Well done team NE! l”

Helpful Report

Posted 4 months ago

Hi Niron, Thank you so much for the fantastic feedback! We’re thrilled you’re happy with our prices and speedy dispatch. Your recommendation means the world to the team here at NE! Thanks again, and we look forward to helping you again soon! Best wishes, Louisa

Posted 2 months ago

“Thank you so much, I ordered two jade glass star awards to be given at a community event. Care was taken to check the order, so when the awards came they were perfect and good quality.”

Helpful Report

Posted 4 months ago

Hi Rachel, Thank you so much for your kind feedback! I’m delighted to hear the jade glass star awards were perfect and of good quality for your community event. It was a pleasure to assist you, and I’m glad our attention to detail made a difference. Wishing you a wonderful event, and I look forward to helping you again in the future! Warmest wishes, Louisa

Posted 2 months ago

“Excellent job on engraving pint glass.. Great price and quick delivery. Would recommend.”

Helpful Report

Posted 4 months ago

Hi Steven Thank you so much for your kind words! I’m really glad you’re happy with the engraving, price, and quick delivery. Your recommendation means a lot to us! Looking forward to helping you again soon. Warm regards, Louisa

Posted 2 months ago

“Very good”

Helpful Report

Posted 4 months ago

Hi Lee, Thank you so much for your kind words! We really appreciate your support and hope to help you again soon. Best wishes, Louisa

Posted 2 months ago

“Order was delivered really quickly. The delivery was packaged with care, ensuring the gift was delivered in top condition. Really pleased with the products - the personalised glasses were exactly what I wanted and were well received as a gift. Will definitely order from you again. Thank you!!”

Helpful Report

Posted 4 months ago

Hi Benjamin, Thank you so much for your wonderful feedback! I’m delighted to hear that your personalised glasses were exactly what you wanted and made such a great gift. We always take care with packaging to make sure everything arrives in perfect condition, so it’s great to know it made a difference. Looking forward to helping you with your next order! Thanks again Louisa

Posted 2 months ago

“Really pleased with my order - it was a great price and was processed and delivered really quickly. I'd say the team went above and beyond as their standard service (I order on Good Friday, a bank holiday, and received my order the following Tuesday!). I would definitely recommend NE Trophies and order from them again myself. Thank you!”

Helpful Report

Posted 4 months ago

Hi Emily, Thank you so much for your wonderful review! I'm so pleased to hear you're happy with your order and that it arrived so quickly — even over the Easter weekend! We always aim to go the extra mile, so it really means a lot to hear that it made a difference. Thank you again for your kind words and support. We’d absolutely love to help you again in the future! Warmest wishes, Louisa 🌟

Posted 2 months ago

“Very fast service and I put the wrong name or spelling of the name on part of the trophy and they changed it to the correct spelling. Very happy”

Helpful Report

Posted 4 months ago

Hi Michael, Thank you so much for your lovely review! We're so glad we could get everything sorted quickly for you — mistakes happen, and we're always happy to help fix them! 😊 We're thrilled to hear you're very happy with the service and the final result. Thanks again for your support! Warm wishes, Louisa

Posted 2 months ago

“I can’t recommend this trophy engraving company enough! From start to finish, the service has been absolutely outstanding. A very special thank you to Louisa (Lou), who has been nothing short of amazing. She was professional, friendly, and incredibly helpful throughout the whole process. She made everything so easy and stress-free, ensuring the engraving was perfect and the final product was even better than I had hoped. It is rare to find such a personal and attentive level of service these days, and Lou truly went above and beyond. Thank you again for everything. I wouldn’t go anywhere else!”

Helpful Report

Posted 4 months ago

Hi Michael, Wow – thank you so much for this incredibly kind review! It honestly means the world to me. I'm so happy to hear that you were pleased with both the service and the final product. It was an absolute pleasure to help you, and I’m really touched by your words. I always try to make the process as smooth and personal as possible, so hearing that it felt easy and stress-free is just the best feedback I could hope for. Thank you for being such a lovely customer – I’m truly grateful for your support and trust. Looking forward to helping you again whenever you need – and thank you again for your amazing words! Warmest wishes, Louisa (Lou)

Posted 2 months ago

“Placed a few orders now and I have only ever had great experiences. Service is quick. The finished product is brilliant.”

Helpful Report

Posted 4 months ago

Hi Richard, Thank you so much for your lovely review! I'm really glad to hear you've had great experiences with your orders and that you're happy with both the service and the finished products. It truly means a lot to have your continued support! Looking forward to helping you again soon. Warmest wishes, Louisa

Posted 2 months ago

North East Trophies is rated 4.9 based on 3,486 reviews