North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,657 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,657 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 27th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service all round, Tom was very helpful on the phone. The package arrived safely in a few days, packaging was great. The Trophies and engraving were perfect, cannot praise them highly enough The price was excellent value, will definitely use them again next year for the same event.”

North East Trophies 5 star review on 8th May 2022

Helpful Report

Posted 3 years ago

Good morning Kathryn, Thank you very much for your 5-star review! Also, thank you for including a photo in your review - we love seeing our customers' photos of their new trophies from us. We pride ourselves on our ability to provide every one of our customers with the best customer service, so it is great to hear that you found our service to be excellent. We look forward to helping you with your next order for next year's event! Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Great communication and top quality product. Highly recommended”

Helpful Report

Posted 3 years ago

Good morning Jack, Thank you very much for your 5-star review! We are glad to hear that you are happy with your order from us & with our customer service. It always means a lot to us as a small business when our customers would recommend us, thank you. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Excellent product and delivery. Answered questions promptly and thoroughly and the result was 1st class!”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its delivery. We pride ourselves on our ability to provide each of our customers with the best customer service, so it is great to hear that you found our service to be both prompt & thorough when answering your questions. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Staff are always polite, helpful and friendly, the quality of the Trophies are excellent and delivery is always on time including next day delivery if required.”

Helpful Report

Posted 3 years ago

Good morning Michelle, Thank you very much for your 5-star review! We greatly appreciate you being a loyal customer with us, thank you. We pride ourselves on our ability to provide each of our customers with the best customer service, so it is great to hear that you found our service to be helpful & friendly. We are glad that you are happy with your new trophies & with their delivery. We look forward to helping you with your next order! Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Super friendly and accomodating service, I really recommend North East Trophies! :)”

Helpful Report

Posted 3 years ago

Good morning Marianne, Thank you very much for your 5-star review! We greatly appreciate you being a loyal customer with us, thank you. We pride ourselves on our ability to provide each of our customers with excellent customer service, so it is great to hear that you found our service to be friendly & accommodating. It always means a lot to us when our customers would recommend us, thank you again. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Thank you it looks amazing”

Helpful Report

Posted 3 years ago

Good morning Jillian, Thank you very much for your 5-star review! We are glad to hear that you are happy with your order from us. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Very satisfied with the product and it arrived on time just in time for the graduation”

Helpful Report

Posted 3 years ago

Good morning Mark, Thank you very much for your 5-star review! We are glad to hear that you are happy with your order from us & with its prompt arrival. We hope you enjoyed the graduation! Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Custom engraved trophy arrived in a couple of days. High quality and in a lovely box. Very pleased.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your 5-star review! We are glad that you are happy with your new custom engraved trophy from us. It is great to hear that you are pleased with the quality of the trophy & with its packaging. Kind regards, Michelle - Marketing @ Custom Gift Co

Posted 3 years ago

“The best place to get trophies. Ordered twice here now and each time the logos have been fantastic engraved on them! Extremely fast shipping too! Great customer service as well”

Helpful Report

Posted 3 years ago

Good afternoon Lynsey, Thank you very much for your 5-star review! It is great to hear that you are a returning customer, it is greatly appreciated. We are glad that you are happy with the fast delivery of your order from us & with our customer service. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Great product and service at a reasonable price.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with our customer service. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“I was very happy with the service received from NE Trophies. Emails were responded to quickly and efficiently, and my questions were answered quickly, in a friendly manner. It was straightforward working with the design rep and everyone was very pleased with the engraved trophies we purchased.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your 5-star review! We are glad that you are happy with your order. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Trophies arrived in an excellent condition and shipping was very prompt!”

Helpful Report

Posted 3 years ago

Good morning Jonny, Thank you very much for your 5-star review! We are glad that you are happy with your new trophies from us. It is great to hear that you are also pleased with the quick delivery of your order. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Using NE Trophies was frankly effortless. I needed something within a few days and was trawling the usual search engines and clicked through to their website. It must have taken me a maximum of ten minutes to find something suitable, upload the right graphics and create a fitting anecdote. In fact, it was so quick, that I actually started the process again because I thought there must be something wrong. I ordered the Thursday before the Good Friday bank holiday and the item was delivered on Tuesday morning after the Easter Monday bank holiday, well packaged and boxed up as appropriate for a glass award. I can't fault them and will 100% definitely be using them again.”

Helpful Report

Posted 3 years ago

Good morning Simon, Thank you very much for your 5-star review! We are glad to hear that you had such a positive experience using our website. We have recently launched a brand new North East Trophies website, so your feedback regarding this is greatly appreciated. Our aim for our new website is to make the ordering process as easy & quick as possible - it is great to hear that we are achieving this aim. Thank you again for such a wonderful review. We look forward to helping you with your next order! Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Extremely reasonable price, great medals and engraving. No hesitation in recommending NE Trophies.”

Helpful Report

Posted 3 years ago

Good morning Dave, Thank you very much for your 5-star review! We are glad to hear that you are happy with your order from us. It is great to hear that you are pleased with our prices & with our engraving work on your medals. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Personalised gift arrived promptly and to a high standard. They loved it!”

Helpful Report

Posted 3 years ago

Good afternoon Matthew, Thank you very much for your 5-star review! We are glad that you are happy with your order from us - and that the recipient loved their custom gift. It is great to hear that you are also pleased with the prompt delivery of your personalised hip flask. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Delighted with the service. Would gladly recommend you.”

Helpful Report

Posted 3 years ago

Good morning Alan, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. We pride ourselves on the excellent customer service that we provide to our every one of our customers, so it is great to hear that you are delighted with the service you received from us. It always means a lot to us when a customer would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Thanks for an excellent services”

Helpful Report

Posted 3 years ago

Good morning Paul, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We appreciate you being a loyal customer with us, thank you. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“I'll start by saying the glass trophies were beautiful and exceeded expectations. However, the website was glitchy and it took hours - literally - to make it hold my order. Then I was asked to email it again, which took more time, and was sent proofs with poor layouts and the wrong logos. But everyone was very polite and eventually we go there.”

Helpful Report

Posted 3 years ago

Good morning Suzanna, Thank you very much for your order with us & for your review. We are very sorry that you are not completely satisfied with the experience you had with us. We always strive for every one of our customers to be completely happy with their order, so we apologise for any inconvenience caused. We aim to make our website as easy to use as possible, so we are sorry for the delays with placing your order. We have even added a personalisation preview on each of our products so that you can see how the customisation will look on your items. It is great to hear that you are happy with the trophies themselves. Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Arrived quickly and safely. The recipient was delighted and the haribos were a lovely touch!”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. It is great to hear that you are pleased with the quick delivery of your order & with the little sweet treat it came with - we love adding them to our customers' orders! Kind regards, Michelle - Marketing @ North East Trophies

Posted 3 years ago

“Very friendly and efficient service, items delivered safely, only one week from ordering including the Easter holiday. The two Trophies are excellent, delighted with the quality and the engraving. The cost is superb value for money. Highly recommended. J”

Helpful Report

Posted 3 years ago

Good morning Kathryn, Thank you very much for your 5-star review! We pride ourselves on the excellent customer service we provide to all of our customers, so it is great to hear that you found our service to be friendly & efficient. We are glad that you are happy with the delivery of your order & with the quality of our products. It always means a lot to us when a customer would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

North East Trophies is rated 4.9 based on 3,657 reviews