North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,657 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,657 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

Write Your review

Tell us how North East Trophies made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North East Trophies 5 star review on 27th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great speed and delivery, I got the item engraved and realised I had made a mistake and sent an email they replied quickly and correct my mistake, could be happier with the service.”

Helpful Report

Posted 3 years ago

Good morning Gareth, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with its quick delivery. We pride ourselves on our ability to provide each & every one of our customers with excellent customer service, so it is great to hear that you are happy with our service. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Nobody else - at the time - could do a trophy in less than 10 working days. NE Trophies could, showed me a proof of the engraving, and delivered in just three with no extra surcharge for fast delivery. Very satisfied”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your brand new trophy from us & with its fast delivery. We pride ourselves on our quick turnaround time, so we are pleased that we were able to help within a short timeframe. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Trophy arrived on time and is great value for money”

Helpful Report

Posted 3 years ago

Good morning Yvonne, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your brand new trophy & with its prompt arrival. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Yes very good medal nice”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your brand new medal from us. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Excellent products, arrived promptly and in excellent condition, will use this company again for our golf society, without hesitation.”

Helpful Report

Posted 3 years ago

Good morning David, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with our products & with their prompt delivery. We look forward to helping you with your next order for your golf society. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Great service from ordering to delivery, they arrived within 7 days of ordering . Good looking rugby trophies will definitely use them again”

North East Trophies 5 star review on 22nd May 2022

Helpful Report

Posted 3 years ago

Good morning Steven, Thank you very much for your order with us & for your 5-star review! Also, thank you for including a photo in your review - we love to see our customers' photos of their orders. We pride ourselves on our ability to provide each & every one of our customers with excellent customer service, so it is great to hear that you found our service to be great. We look forward to helping you with your next order! Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Quick, easy to deal with and looked lovely when they arrived”

Helpful Report

Posted 3 years ago

Good morning Alison, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with our quick, easy service. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“NorthEast Trophies are great! They have a wide selection, staff will assist by making suggestions of alternative designs to suit requirements. We at VIONE wouldn’t use anyone else.”

North East Trophies 5 star review on 21st May 2022

Helpful Report

Posted 3 years ago

Good morning Carl, Thank you very much for your order with us & for your 5-star review! Also thank you for including these brilliant photos in your review - we love to see our customers' photos of their orders. It is great to hear that you are happy with our wide selection of trophies & with our helpful service. We look forward to helping you with your next order! Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“The quality of trophy is great. I was called to advise that the size I wanted was not in stock so upgraded for free. However, I had made an obvious spelling mistake not questioned at the time of the call. Therefore I am going to have to reorder. My error yes but could have been questioned as they had to call me.”

Helpful Report

Posted 3 years ago

Good morning Jo, Thank you very much for your order with us & for your review. We are glad to hear that you are happy with the quality of your brand new trophy from us. We are very sorry that the size you were wanting was not in stock, but we are glad that you are happy with our free upgrade. We are very sorry that we did not notice the spelling mistake. If you would like to reorder, please drop us an email & we will see what we can do for you in regards to the price. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Good quality, speedy delivery, good service”

Helpful Report

Posted 3 years ago

Good morning Matthew, Thank you very much for your order with us & for your 5-star review! We are glad that you are happy with the quality of your order from us & with its quick delivery. We pride ourselves on our ability to provide each & every one of our customers with excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Excellent Service, speed delivery of good quality trophies”

Helpful Report

Posted 3 years ago

Good morning Dylan, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with the quality of your brand new trophies from us & with their quick delivery. We pride ourselves on our ability to provide each & every one of our customers with the best customer service, so it is great to hear that you found our service to be excellent. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Very good quality, engraving exactly how I wanted it, easy website and delivery very speedy. Highly recommend”

Helpful Report

Posted 3 years ago

Good morning Linda, Thank you very much for your order with us & for your 5-star review! We are glad that you are happy with your order from us & with its quick delivery. It is great to hear that you are pleased with our engraving work as well. We have just recently updated our website, so we are pleased that you found it easy to use. It always means a lot to us as a small business when our customers would recommend us, thank you. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Excellent quality product and engraving. Sales advisors were very helpful.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us. It is great to hear that you are pleased with the quality of our products & with our engraving work. We pride ourselves on our ability to provide each & every one of our customers with excellent customer service, so we are glad that you found our service to be helpful. Kind regards, Michelle Marketing - North East Trophies

Posted 3 years ago

“Quality product and fast delivery. Will definitely purchase again.”

Helpful Report

Posted 3 years ago

Good morning David, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with the quality of our products & with the fast delivery of your order from us. It always means a lot to us as a small business when our customers would order with us again, thank you. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Excellent customer service from Tom, throughout. Great value for money - I bought 2 pint glasses, engraved with our football club badge, with the names of the managers. Initial enquiry was made on the Friday and I received the glasses and presentation boxes the following Wednesday. From start to finish a great experience dealing with North East Trophies.”

Helpful Report

Posted 3 years ago

Good morning Paul, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us. We pride ourselves on our ability to provide each & every one of our customers with the best customer service, so it is great to hear that you found the service you received to be excellent. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Great service very quick postage and delivery will definitely be a returning customer”

Helpful Report

Posted 3 years ago

Good morning Georgina, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with its quick delivery to you. We pride ourselves on our excellent customer service, so it is great to hear that you found our service to be great. It always means a lot to us as a small business when our customers would order from us again, thank you. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Very quick service, pleased with the trophies ordered. Would recommend. Will order in the future.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you received from us. It always means a lot to us as a small business when our customers would recommend us, thank you. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Extremely good service, prompt delivery and very high standard of product.”

Helpful Report

Posted 3 years ago

Good morning Peter, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with its prompt delivery to you. We pride ourselves on our excellent customer service, so we are pleased to hear that you are pleased with the service that you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“order processed quickly and as described”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with its quick processing. As a small business, we greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“We purchased 7 glass awards, including engraving, and all were of very high standard. Customer service was great.”

Helpful Report

Posted 3 years ago

Good morning Michael, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your glass awards & with our engraving work. We pride ourselves on our excellent customer service, so it is great to hear that you found our customer service to be great. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

North East Trophies is rated 4.9 based on 3,657 reviews