North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,657 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,657 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 27th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely perfect and arrived so quickly will definitely be using you guys again! And the bride facetimed next day thanking me as no one had got her anything like it.. so mega thank you 😊”

Helpful Report

Posted 3 years ago

Good morning Emma-Jayne, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its quick arrival. It is great to hear that the bride is also happy with her gift. We look forward to helping you with your next order! Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Amazing service. Emailed to check delivery time as needed for an award night in work Tom was amazing and helped with my enquiry! Ordered and came in plenty of time. Thank you so much”

Helpful Report

Posted 3 years ago

Good morning Samantha, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Thank You to all the staff who work there. Love my Tower Star Trophy for my boss, it’s beautiful. Everything was so quick and Thank You for the Haribo sweets too. Definitely be ordering again from here in time.”

Helpful Report

Posted 3 years ago

Good morning Naima, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. We love adding a little sweet treat to our customers' orders! We look forward to helping you with your next order. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Brilliant customer service from start to finish. Lovely trophies and quick delivery”

North East Trophies 5 star review on 8th April 2022

Helpful Report

Posted 3 years ago

Good morning Lee, Thank you very much for your 5-star review & for including a photo - we love to see our customers' photos of their trophies! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also pleased with your new trophies & with their fast delivery. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Unbelievable service. Literally turned up at North East trophies hoping to purchase small trophies for football team. The small friendly team were amazing. Customer service second to none. Left with engraved trophies which are super quality Would I recommend this company? Absolutely Thank you all at North East trophies. I’ll definitely see you again”

Helpful Report

Posted 3 years ago

Good morning Martin, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is wonderful to hear that you are so happy with the service you received from us. It is always lovely when customers come in to see us at our office. It was a pleasure to help you with your football trophies. We look forward to helping you with your next order! Kind regards, Michelle - North East Trophies

Posted 3 years ago

“As a charity we have used North East Trophies a number of times to award our special supporters varoius trophies. The service is always efficient, professional & timely. Would highly reccommend!”

Helpful Report

Posted 3 years ago

Good morning Janet, Thank you very much for your 5-star review! We greatly appreciate you being a loyal customer with us, thank you. We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. It always means a lot to us when a customer would recommend us, thank you again. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent service from start to finish. Great product at great price, speedy delivery and excellent communication.”

Helpful Report

Posted 3 years ago

Good morning Hannah, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We are glad that you are also happy with our products & with the fast delivery of your order. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Very good quality and quick delivery”

Helpful Report

Posted 3 years ago

Good morning Steven, Thank you very much for your 5-star review! We are glad that you are happy with the quality of our products & with the fast delivery of your order. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Great quality product for low cost delivered in a few days - can’t fault anything- strongly recommend”

Helpful Report

Posted 3 years ago

Good afternoon Noel, Thank you very much for your 5-star review! We are glad to hear that you are happy with the quality of our products. It always means a lot when our customers would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Good Quality 🏏”

Helpful Report

Posted 3 years ago

Good morning Satnam, Thank you very much for your 5-star review! We are glad to hear that you are happy with the quality of your items. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Arrived as stated. Trophies good quality. All good.”

Helpful Report

Posted 3 years ago

Good morning Jacquie, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Have used this firm a couple of times and would highly recommend. The service including delivery is amazing.”

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Posted 3 years ago

Good morning Christine, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. We appreciate you being a loyal customer. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Outstanding , great communication, by email and phone , reasonable and super fast ,well packed delivery.”

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Posted 3 years ago

Good morning Lee, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent products and service. The customer serve is fantastic.”

Helpful Report

Posted 3 years ago

Good morning Karen, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. We appreciate you being a loyal customer. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent service, website is very easy to use. Delivery was on time. Very pleased with the quality of my purchase. It looked exactly as on line. Would definitely recommend. Thank you.”

Helpful Report

Posted 3 years ago

Good morning Nicola, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Quick delivery. There was some damage, but replaced item within a few days, no problem.”

Helpful Report

Posted 3 years ago

Good morning Wendy, Thank you very much for your 5-star review! We are glad that you are happy with the quick delivery of your order from us. We are very sorry that there was some damage to your order. This is a very rare occurrence with our customers' orders, so we apologise for any inconvenience caused. We are pleased that we were able to resolve this issue quickly for you by replacing your item, thank you for being so understanding. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Good value on time all good”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your review. We are glad that you are happy with your order from us. We always strive for a 5-star review from every one of our customers. Is there anything we could have done better to receive 5 stars from you? If there is something we could improve upon, please do let us know, we would greatly appreciate your further feedback. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent trophy for an excellent price. Fast delivery and a user friendly website. Will definitely use again.”

Helpful Report

Posted 3 years ago

Good morning Gareth, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its quick delivery. It is great to hear that you found our website to be user friendly. It always means a lot to us when a customer would shop with us again, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Ordered trophy on 3 day delivery. Bonus! It came the next day. Fantastic service. Will use again”

Helpful Report

Posted 3 years ago

Good morning Gary, Thank you very much for your 5-star review! We are glad that you are happy with the quick delivery of your order. We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are pleased with the service you received from us. It always means a lot to us when our customers would shop with us again, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Great product, delivered on time, and a decent price as well.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its delivery. Kind regards, Michelle - North East Trophies

Posted 3 years ago

North East Trophies is rated 4.9 based on 3,657 reviews