North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,657 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,657 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 27th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They managed to perfectly replicate the logo that we wanted to include in the glass trophy and they recommended the perfect layout and size of fonts etc. for our wording.”

Helpful Report

Posted 3 years ago

Good morning Martin, Thank you for your order & for your 5 star review! We are glad to hear that you are happy with your order from us. Our design team will be pleased to hear that you are happy with how your glass trophy came out with your logo. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Excellent products and great customer service and communication.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your order & for your 5 star review! We are glad that you are happy with your order. We pride ourselves on our ability to provide our customers with excellent customer service, so it is great to hear that you are pleased with the service you received from us. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“very good service”

Helpful Report

Posted 3 years ago

Good morning Clifford, Thank you for your order & for your 5 star review! We are glad that you are happy with your order from us. We pride ourselves on our ability to provide our customers with excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Excellent, quick service”

Helpful Report

Posted 3 years ago

Good morning IM Raymond, Thank you for your order & for your 5 star review! We are glad to hear that you are happy with your order from us. We pride ourselves on our ability to provide every one of our customers with excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Delivered quickly. Exactly as described.”

Helpful Report

Posted 3 years ago

Good morning Eloise, Thank you for your order & for your 5 star review! We are glad to hear that you are happy with your order & with its quick delivery. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Top quality trophies, value for money, pleasant company to deal with, very helpful and gave a very quick turnaround. I will be using NE Trophies again in the future.”

Helpful Report

Posted 3 years ago

Good morning Julie, Thank you for your order & for your 5 star review! We are glad that you are happy with the quality of our trophies & with our quick turnaround time. We pride ourselves on our ability to provide our customers with excellent customer service, so it is great to hear that you found our service to be very helpful. As a small business, we greatly appreciate it when our customers would order with us again, thank you. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“We ordered a glass trophy, the process was really simple, the delivery was very quick and the final product is lovely. We are very happy with our trophy from North East Trophies.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your order & for your 5 star review! We are glad to hear that you are happy with our simple ordering process & with the quick delivery of your order from us. It is great to hear that you are pleased with your brand new trophy. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Despite a delay due to the demand, we were more than happy with the service from North East Trophies when we recently purchased 230 Jubilee Celebration Medals for our pupils. They were engraved on the back and were of good quality. Many thanks!”

Helpful Report

Posted 3 years ago

Good afternoon Pauline, Thank you for your order & your review. We are very sorry about the delay with your order due to the demand. We pride ourselves on our ability to provide every one of our customers with excellent customer service, so it is great to hear that you are happy with our service. We are glad that you are also pleased with the quality of your Jubilee medals. We hope that your pupils are happy with them as well! Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“This was a present for our 99 year old mum's birthday - it is similar to one she had when she was younger. Even with some engraving, it was dispatched quickly and was delivered in good time. We were delighted with it when it arrived. It feels quite weighty and substantial with a marble base and the "cup" is metal which gives it a quality - much nicer than some of the similarly priced plastic ones. A great present, thank you.”

Helpful Report

Posted 3 years ago

Good morning June, Thank you very much for your order & your 5-star review! What a lovely present for your mum's birthday - we are so glad that you are happy with the trophy & with its quality. It is great to hear that you are pleased with the quick dispatch of your order & with its prompt delivery. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Great trophies extra fast service, thank you.”

Helpful Report

Posted 3 years ago

Good morning Ashley, Thank you very much for your order & your 5-star review! We are glad to hear that you are happy with your order & with our service. Have a great week! Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“I HAVE BEEN VERY IMPRESSED WITH TOM'S UNDERSTANDING AND KINDNESS IN MY ORDER WITH NORTH EAST. FIRST CLASS CUSTOMER SERVICE AND EFFEICIENT DELIVERY. THANKS AGAIN. JIM BYRNE”

Helpful Report

Posted 3 years ago

Good morning Jim, Thank you very much for your order & your 5-star review! We are glad to hear that you are happy with your order & with its efficient delivery. We pride ourselves on our ability to provide our customers with excellent customer service, so it is great to hear that you found our service to be first class. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Brilliant service, delivery was on time as per order and Items purchased are better than I expected.”

Helpful Report

Posted 3 years ago

Good morning Lez, Thank you very much for your order & your 5-star review! We are glad to hear that you are happy with your order from us & with its prompt delivery. We pride ourselves on our ability to provide our customers with excellent customer service, so it is great to hear that you found our service to be brilliant. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Super service”

Helpful Report

Posted 3 years ago

Good morning Richard, Thank you very much for your order & your 5-star review! We pride ourselves on our ability to provide every one of our customers with excellent customer service, so it is great to hear that you are happy with the service you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Lovely well made trophy. Easily personalises and proof sent before purchase. Quick delivery. Excellent service.”

Helpful Report

Posted 3 years ago

Good morning Pamela, Thank you very much for your order & for your 5-star review! We are glad to hear that you are happy with your new trophy from us & with our design proofing service. It is great to hear that you are also pleased with the quick delivery of your order. We pride ourselves on our ability to provide every one of our customers with excellent service, so we are glad that you are happy with the service you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Great service great product”

Helpful Report

Posted 3 years ago

Good morning Claire, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order. We pride ourselves on our ability to provide every one of our customers with excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Good quick service and everything as advertised good value for money!”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order & for your 5-star review! We are glad to hear that you are happy with your order from us. We pride ourselves on our ability to provide excellent customer service to every one of our customers, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Just what my son wanted”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us. It is great to hear that we had just what your son wanted. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Beautiful trophie, produced to a high standard and quality, the trophie is a good size and quite heavy which adds value to the produce. Thank you very much As a result, I am very impressed with the service, I will drifnately use them again in the near future.”

Helpful Report

Posted 3 years ago

Good morning Tianah, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with the quality of your new trophy from us. We pride ourselves on our ability to provide every one of our customers with excellent customer service, so it is great to hear that you are impressed with the service you received from us. It always means a lot to us as a small business when our customers would order with us again, thank you. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Great product great communication and great delivery service”

Helpful Report

Posted 3 years ago

Good morning Lynsey, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with its delivery to you. We pride ourselves on our ability to provide our customers with excellent customer service, so it is great to hear that you are pleased with the communication you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Very pleased with the quality of the 11 glass trophies purchased and the excellent engraving of the logo and individual text on each. A proof is supplied before engraving takes place for approval and postage discount was given for a bulk order. Great customer service too. Highly recommend.”

Helpful Report

Posted 3 years ago

Good morning Vivienne, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with the quality of our trophies & with our engraving work. It is great to hear that you appreciate our design proofing service as well. We pride ourselves on our ability to provide our customers with excellent customer service, so we are glad that you found our service to be great. It always means a lot to us as a small business when our customers would recommend us, thank you. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

North East Trophies is rated 4.9 based on 3,657 reviews